The hotel’s location is excellent, but unfortunately, it’s the only outstanding feature. While the staff were friendly and courteous, the overall experience left much to be desired.
The rooms were quite average, with mediocre quality sheets and towels. The bed was especially uncomfortable, featuring a cheap mattress that made for a poor night’s sleep.
We booked one of the largest rooms available, but upon check-in, we were assigned an accessible room, which was cramped. The safe in our room was non-functional, and when we called reception around 2 pm, the service technician was unavailable. Fortunately, a very nice receptionist came to our room and managed to fix it after 40 minutes. However, we soon discovered that the door did not latch properly and could be easily opened with a minor push. The receptionist couldn’t fix this, so we had to use a heavy key instead of a card for our entire stay. No compensation was offered for these inconveniences.
Overall, despite the great location and friendly staff, the hotel’s shortcomings significantly impacted our stay.