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Xelena Hotel & Suites

5.0 star property
Escape to serenity overlooking the ocean's waves. Savor spa treatments or savor dinner while basking in warm hospitality.

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Photo gallery for Xelena Hotel & Suites

Indoor pool, pool loungers, lifeguards on site
Exterior
Exterior
Suite Presidencial
Exterior
In the heart of Macrozona Bahía Redonda y Primeros Faldeos, Xelena Hotel & Suites offers a serene escape with breathtaking ocean views. Unwind in style with a facial or massage at Zen Spa, indulge in dinner at MORA restaurant, or simply enjoy the sun loungers by the indoor pool. The helpful staff and free WiFi ensure your stay is both relaxing and connected.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €283
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Junior

Suite Junior

Suite Junior

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple

Triple

Triple

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Presidencial

Suite Presidencial

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Esplendor by Wyndham El Calafate

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.6 out of 10, Excellent, (508)
The price is €159
€159 total
includes taxes & fees
2 Mar - 3 Mar
Esplendor by Wyndham El Calafate
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About the area

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Calafate Fishing - 3 min drive
  • Gnome Village - 4 min drive
  • El Calafate Historical Interpretation Center - 6 min drive
  • Santa Teresita del Nino Jesus Church - 7 min drive
  • Glaciarium - 7 min drive

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
  • Free shopping centre shuttle

Restaurants

  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪La Cocina - ‬6 min drive
  • ‪Pura Vida - ‬4 min drive
  • ‪Cerveceria Artesanal Chopen el Calafate - ‬5 min drive

About this property

Xelena Hotel & Suites

When visiting El Calafate, Xelena Hotel & Suites is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps or facials, and MORA serves dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking is limited
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Lifeguard on-site

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

MORA – Overlooking the ocean, this restaurant only serves dinner.
PIERROT – Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.
Huerta & Fuegos – On-site tapas bar. Open daily.
Coral Coffe Shop – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 for adults and USD 20 for children

Renovations and closures

The following facilities or services will be unavailable from June 2 2025 to June 8 2025 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.

Also known as

Xelena Hotel El Calafate
Xelena Hotel
Xelena El Calafate
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Deluxe Hotel El Calafate
Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Deluxe Hotel El Calafate
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites offer free cancellation for a full refund?

Yes, Xelena Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xelena Hotel & Suites?

Yes, there's an indoor pool. The swimming pool will be unavailable from June 2 2025 to June 8 2025 (dates subject to change).

Are pets allowed at Xelena Hotel & Suites?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Xelena Hotel & Suites?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Xelena Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Club El Calafate (6-min drive) is nearby.

What is there to do at Xelena Hotel & Suites and nearby?

Xelena Hotel & Suites has a spa, an indoor pool and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Xelena Hotel & Suites?

Yes, MORA offers ocean views.

What's the area around Xelena Hotel & Suites like?

Xelena Hotel & Suites is located on the waterfront in Macrozona Bahía Redonda y Primeros Faldeos, a short 4-minute walk from Bahía Redonda and 18 minutes' walk from Bahía Redonda Viewpoint.

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Xelena Hotel & Suites Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean room, helpful staff.
Lovely hotel, helpful staff. Our room was a little noisy (on main floor, near elevator and restaurant) so we asked to move. Second room on upper floor was very quiet.
Mary, 2-night trip

10/10 Exceptional

Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Jesse, 2-night trip

10/10 Exceptional

The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
KAMRAN, 3-night trip

8/10 Very good

A Negative for Hotels.com
There was a mixup with hotel.com. We had organised and paid for a Superior room and was given a Standard room. We were unable to rectify the issue. Other than that the hotel was efficient and helpful and a reasonable place to stay.
Ken, 3-night trip

10/10 Exceptional

Everything excelente
Engels, 2-night trip

4/10 Fair

Disappointed
This is definitely not a 5 star hotel maybe 4. Some rooms are sub par. Breakfast is basic. Toiletries are basic, hair fan weak. Staff is nice. Pool and Spa OK but small.
Yoav, 2-night trip

10/10 Exceptional

The hotel is close to Lake Argentino with a nice view of the lake. The hotel has nice facilities, and the amenities are excellent. The breakfast was wonderful. Like most people we met in Argentina, the hotel staff were very friendly and helpful. It was worth every penny of the price.
Xiaoning, 2-night trip

10/10 Exceptional

High end hotel with excellent service and two nice restaurants but located in a remote area away from town. Our first room was less than ideal with a view facing a stone wall but they gave us a free upgrade to a trip,e room with a view off the lake.
Delos, 2-night trip

8/10 Very good

The hotel is in a good and convinient location. We had a room with a view of the lake which was lovely. The food is mediocre but they charge prices as it would be a five star restaurant. I suggest you don’t eat there. There are increíble restaurants in town. In addition the service at the restaurant is poor.
Andrea, 3-night trip

8/10 Very good

Nice property Not as close to the lake as I expected
david, 2-night trip

10/10 Exceptional

Serenity
We had a great time staying at this hotel. The room was clean and comfortable, and had a garden view. It was on the ground floor and next to a trail so you don’t have a lot of privacy. The hotel had classic and modern decor, which was quite nice. Had food at both restaurants on the venue - there were decent but slightly overpriced. I enjoyed the breakfast buffet even though it was the same spread daily but the view from the restaurant was peaceful and serene. The hotel also provided a shuttle to Calafate town which was really great otherwise it’d be a 25 min walk to town. Overall we had a great time!
Standard room
View from the lobby
Dinner
Nicole Pei Wan, 3-night trip

10/10 Exceptional

Iris Berry, Ceci, elegante Nice, Place I, Love de Spa And The Restaurant Has Wonderful Food de Stuff Is Berry, Very Nice And I Love Are Stay There For Me Best place in Calafate
Norma Lydia, 3-night trip

10/10 Exceptional

Nice stay overall
It is a nice hotel but no toiletries were available in my room other than shower gel and lotion. The staff is very nice and helpful! The food was good. The bed was very good and the shower power was great!
NADYA, 2-night trip

10/10 Exceptional

1
Alexander, 2-night trip

10/10 Exceptional

good
deyi, 3-night trip

10/10 Exceptional

Wonderful hotel, location and service! Recommended!!
Jorge, 2-night trip

10/10 Exceptional

Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Diane, 1-night trip

8/10 Very good

Not 5 stars but a good stay in El Calafate
Verena, 2-night trip

10/10 Exceptional

Beautiful location. Slightly far from town
Tegan, 2-night trip

4/10 Fair

Be careful of potential theft. Nice property, on the whole very nice staff. We caught maintenance trying to steal. Management took this pretty casually and had zero consideration that it ruined our day with very little in the way of offering something besides a meal.
Ashkan, 3-night trip

4/10 Fair

Bad Internet service and electricity issues -AC didn’t run till 1130 pm on day 1 Room service pathetic - needed to call them 2-3 times for everything such as a kettle, plates, or even for AC service We went and got it ourselves on most occasions Door won’t get locked on its own so can’t say it was safe Too much noise and music from the restaurant - we were given a room next to restaurant Basic toiletries not kept on second day The room decor and furniture and everything else was very dated They are barely a 3-star hotel; not sure why they even claim them selves to be 5-star. Expedia should not put a 5-star rating to them
Nidhi, 2-night trip

10/10 Exceptional

Great hotel, excellent quality, the staff is very friendly and helpful.
Fabien, 2-night trip

10/10 Exceptional

Nice hotel in calafate. Fantastic view of the argentinian lake. Restaurant inside a little bit expensive but the food is amazing. Especially the lamb. The services the hotel are very good. Staff prepared
Luigi, 3-night trip

10/10 Exceptional

We rented a car so can’t speak to other forms of transportation. The hotel was clean and in good repair. The staff at the restaurant very friendly. The hotel is not constructed of high quality materials but was put together well. Drinks were very expensive and on par with New York.. humm. Stayed in the one bedroom suite facing the lake. Breakfast was included and delicious. Would recommend and would stay again.
Karen Reid, 1-night trip

10/10 Exceptional

Beautiful location overlooking the lake. A short drive to the hustle and bustle of town. Lovely pool and hot tub. Maximiliano at the front desk - above and beyond service!
Jonathan, 1-night trip