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Xelena Hotel & Suites

5.0 star property
Waterfront hotel in Macrozona Bahía Redonda y Primeros Faldeos with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Xelena Hotel & Suites

Indoor pool, pool loungers, lifeguards on site
Exterior
Ecotours
Exterior
Lobby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business centre
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €346
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Junior

Suite Junior

Suite Junior

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Triple

Triple

Triple

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite Presidencial

Suite Presidencial

Suite Presidencial

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow-top bed
Egyptian cotton bed sheets
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidential With Lake View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite Presidential With Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Deluxe

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite Deluxe

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area

Esplendor by Wyndham El Calafate

Pool
Free breakfast
Spa
Free parking
8.6 out of 10, Excellent, (470)
The price is €191
includes taxes & fees
5 Dec - 6 Dec
Esplendor by Wyndham El Calafate
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About the area

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Calafate Fishing - 3 min drive - 2.6 km
  • Gnome Village - 4 min drive - 3.2 km
  • El Calafate Historical Interpretation Center - 5 min drive - 4.3 km
  • Calafate History Exhibition Hall - 5 min drive - 4.2 km
  • Glaciarium - 7 min drive - 3.4 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
  • Free shopping centre shuttle

Restaurants

  • ‪Yeti Ice Bar - ‬5 min drive
  • ‪La Lechuza - ‬5 min drive
  • ‪La Cocina - ‬6 min drive
  • ‪Pura Vida - ‬4 min drive
  • ‪Cerveceria Artesanal Chopen el Calafate - ‬5 min drive

About this property

Xelena Hotel & Suites

When visiting El Calafate, Xelena Hotel & Suites is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps or facials, and MORA serves dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 100 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited

Off-site

  • Free shopping centre shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Lifeguard on-site

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Dining

MORA – Overlooking the ocean, this restaurant only serves dinner.
PIERROT – Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.
Huerta & Fuegos – On-site tapas bar. Open daily.
Coral Coffe Shop – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 for adults and USD 20 for children

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.

Also known as

Xelena Hotel El Calafate
Xelena Hotel
Xelena El Calafate
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Deluxe Hotel El Calafate
Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Deluxe Hotel El Calafate
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites offer free cancellation for a full refund?
Yes, Xelena Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xelena Hotel & Suites?
Yes, there's an indoor pool.
Are pets allowed at Xelena Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Xelena Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Xelena Hotel & Suites?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Xelena Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Club El Calafate (6-min drive) is nearby.
What is there to do at Xelena Hotel & Suites and nearby?
Xelena Hotel & Suites has a spa, an indoor pool and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Xelena Hotel & Suites?
Yes, MORA offers ocean views.
What's the area around Xelena Hotel & Suites like?
Xelena Hotel & Suites is located on the waterfront in Macrozona Bahía Redonda y Primeros Faldeos, a short 4-minute walk from Bahía Redonda and 18 minutes' walk from Bahía Redonda Viewpoint.

Xelena Hotel & Suites Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay overall
It is a nice hotel but no toiletries were available in my room other than shower gel and lotion. The staff is very nice and helpful! The food was good. The bed was very good and the shower power was great!
NADYA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We rented a car so can’t speak to other forms of transportation. The hotel was clean and in good repair. The staff at the restaurant very friendly. The hotel is not constructed of high quality materials but was put together well. Drinks were very expensive and on par with New York.. humm. Stayed in the one bedroom suite facing the lake. Breakfast was included and delicious. Would recommend and would stay again.
Karen Reid, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Steve, 2-night trip
Verified Expedia guest review

6/10 Good

The property sits on a very scenic location with rooms facing the lake. That is the best part. However, the rooms are not maintained. Eg a broken arm rest of a chair that was just kept in place and falling shower head. Someone can be seriously hurt. The food is average. Breakfast is ways below par. The hotel staff is trained to ask for payment immediately when you place the order, not after you are served or ready to leave. It is really a cheap mannerism and very insulting for a so called high class resort. Under the guise of sustainability, they provide only a refilled bottle of water in the room, with written instructions that guest can refill in hotel lobby. Really? Heard of customer service or hospitality? And they sell plastic water bottles in the Bar for $3 each. The staff doesnt seem to like working there, and reflects in their dealing with the guests. Highly suggest some serious staff training and change in service attitude if you wish to attract clientele. You have a prime property, pls pay attention to service and dining!
Deeplaxmi, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Samantha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location. Slightly far from town
Tegan, 2-night trip
Verified Expedia guest review

8/10 Very good

Not 5 stars but a good stay in El Calafate
Verena, 2-night romance trip
Verified Expedia guest review

6/10 Good

La propiedad esta en una excelente localidad. Hermosa vista del lago y muy accesible a las areas turística. La propiedad está catalogada 5 estrellas sin embargo carece de muchas cosas para ser catalogada de esa categoria. Las habitaciones super sencillas sin ningún detalle de alta categoria. Lo mas importante el servicio al cliente era de categoria de hotel maximo 3 estrellas. Cuando llegamos nadie nos recibió en la entrada, no tenian personal para asisitir con las maletas ni dar una bienvenida personalizada como es de costumbre en un hotel da alta categoria. El servicio del desayuno tampoco era bueno. Muy poca atención de los empleados. En nuestro caso solo nos preguntaron el número de habitación y nunca se acercaron a ofrecer algo ni nada. Practicame era como si no hubiesen meseros para asisitir a los huéspedes. El menú demasiado limitado y de poca calidad. En resumen puedo decir qué es un hotel muy bonito pero no es un hotel 5 estrellas. Practicame entramos y salimos y nos sentimos completamente solos en el lugar durante las 2 noches que estuvimos alli. No recibimos ningún tipo de atención que nos hiciera sentir bienvenidos y que nos haga regresar al hotel en otra ocasion.
Noel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel, location and service! Recommended!!
Jorge, 2-night romance trip
Verified Expedia guest review

6/10 Good

Nice hotel but shady extra charges
The place was nice but be aware that the room rate they advertise on Hotels.com is incorrect. And the reason they give you is a complete nonsense, in the end I paid 7% more which is not a lot but I don’t like being lied to, when I asked the front desk they deflected it on my credit card company (VISA) but they actually use they own exchange rate for foreigners … According to them the USD on the listing is only for Argentinian residents … nonsense…
Vincent, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rooms were huge.
Melissa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Diane, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

kelly, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Beautiful location overlooking the lake. A short drive to the hustle and bustle of town. Lovely pool and hot tub. Maximiliano at the front desk - above and beyond service!
Jonathan, 1-night romance trip
Verified Orbitz guest review

6/10 Good

Our room was over lobby and was very loud Although there was a chill outside --could not cool room off
david, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nancy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Remo, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

eiman, 1-night trip
Verified Expedia guest review

4/10 Fair

This hotel is not worth the price for the stay. I recommend staying elsewhere.
Jamie, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Not 5 Star
Not 5 Star maybe 3. Checkin not very smooth. Stayed in Presidential Suite and had to walk to Lobby to get “free” Ecodriendly water.
John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LUIXAVIER, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marlyn, 1-night trip
Verified Expedia guest review

2/10 Poor

Claudia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sonia Cruz, 1-night trip
Verified Expedia guest review