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El Mouradi Palace

Photo gallery for El Mouradi Palace

Front of property
Balcony
Front of property
Minibar, in-room safe, blackout curtains, free WiFi
3 bars/lounges, poolside bar, beach bar

Overview of El Mouradi Palace

El Mouradi Palace

5.0 star property
Port El Kantaoui beachfront hotel with spa, outdoor pool

7.2/10 Good

269 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €47
Price available on 21/04/2023
Map
Port el Kantaoui, Port El Kantaoui, 4089

Guests rated this location 8.6/10 - Excellent

Main amenities
  • 2 outdoor tennis courts
  • 2 restaurants and 3 bars/lounges
  • Beach umbrellas
  • Daily housekeeping
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool and outdoor pool
  • Nightclub
  • On a private beach
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On a private beach
  • Port El Kantaoui Harbour - 4 min drive
  • Sousse Beach - 21 min drive

Getting around

  • Enfidha (NBE) - 25 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 37 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Tantana - 17 min walk
  • Le Méditerranée - 3 min drive
  • Restaurant Les Emirs - 3 min drive
  • Pâtisserie Essoukri | مرطبات السكري - 3 min drive
  • Hard Rock Cafe Port El Kantaoui - 6 min walk
Map

About this property

El Mouradi Palace

El Mouradi Palace offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers, plus you'll have access to on-site waterskiing and kayaking. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. SHOP, one of 2 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a nightclub and a free kid's club. Fellow travellers like the helpful staff and shopping.

All-inclusive

All-inclusive room rates at El Mouradi Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 515 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–11 AM
  • 2 restaurants
  • 24-hour room service
  • 3 bars/lounges
  • Beach bar
  • Coffee shop
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)
  • Children's pool
  • Free children's club
  • Playground

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Archery
  • Ropes course
  • Kayaking
  • Personal watercraft (motorised)
  • Waterskiing
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Conference centre (9515 square feet of space)
  • Meeting rooms

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Hair salon
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • 2 outdoor tennis courts
  • An indoor pool
  • An outdoor pool
  • Arcade/games room
  • ATM/banking
  • Built in 1993
  • Full-service spa
  • Garden
  • Health club
  • Hot tub
  • Massage/treatment rooms
  • Nightclub
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)

Languages

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 72-cm TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dressing gowns
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Turndown service

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Dining

SHOP – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
El Fel – This theme restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: TND 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
  • Christmas Eve (24 December) gala dinner per adult: TND 87.5
  • Christmas Eve (24 December) gala dinner per child: TND 43.75 (from 2 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of TND 160 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.</p>

Also known as

El Mouradi Palace Hotel Port El Kantaoui
El Mouradi Palace Hotel
El Mouradi Palace Port El Kantaoui
El Mouradi Palace
El Mouradi Palace Port Kantaoui
El Mouradi Palace Hotel
El Mouradi Palace Port El Kantaoui
El Mouradi Palace Hotel Port El Kantaoui

Frequently asked questions

Does El Mouradi Palace offer free cancellation for a full refund?
Yes, El Mouradi Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Mouradi Palace?
As of 1 April 2023, prices found for a 1-night stay for 2 adults at El Mouradi Palace on 21 April 2023 start from €47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Mouradi Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Mouradi Palace?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at El Mouradi Palace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Mouradi Palace?
Sorry, there's no on-site parking at El Mouradi Palace.
Is an airport shuttle service offered by El Mouradi Palace?
Yes, an airport shuttle is available. The charge is TND 160 per vehicle one way.
What are the check-in and check-out times at El Mouradi Palace?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at El Mouradi Palace and nearby?
Have fun with on-site activities such as kayaking, waterskiing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. El Mouradi Palace also has 3 bars, a nightclub and a private beach, as well as an outdoor pool, a sauna and a steam room.
Are there restaurants at or near El Mouradi Palace?
Yes, there are 2 on-site restaurants, featuring garden views.
Does El Mouradi Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does El Mouradi Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Mouradi Palace like?
El Mouradi Palace is a short 13-minute walk from Acqua Palace Water Park and 10 minutes' walk from El Kantaoui Golf Course.

Reviews

7.2

Good

7.4/10

Cleanliness

7.3/10

Staff & service

7.0/10

Amenities

6.9/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Fair

Noises
Mohamed, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never would I stay at the place again, and will never recommend it. Had a minor problem with the reservation, I was given cold shoulder and told I have pay for another room to upgrade an oversight, 1 guest to 2. I was on the phone with Hotels and was told to vacate the counter. I was treated with hostility rather than hospitality. The room was at 110 degrees and couldn’t lower down the heat. Another thing next day they chose to mop the floors during the busy breakfast time. I had to go up and stairs to get to breakfast area.
Elie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Abdelhakim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent for family stay
Best customer service I experienced in Tunisia, overall everything went well. It's a pity that the room was not clean when we arrived. Otherwise I would recommend it.
Nizar, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

It was confortable
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

8/10 Very good

Good service good food friendly i was happy i love to go back again
Salah, 6-night trip
Verified Hotels.com guest review

2/10 Poor

تجربة سيئه
اقامة سيئة كثير الاستقبال غير متعاونين تم استلام الغرف ساعه 3والنصف وفوق هذا الشي اسلوبهم غير جيد والغرف لاتحتوي على سائل استحمام وسخه ومافي مناديل حمام مصيبة نفسي اصحى من هذا الكابوس ربي لايتكرر هذا الفندق كنت ارغب بالبقاء اكثر من يوم غيرت خطة السفر بسبب الفندق اضيف انه المطعم مزدحم سكروا الباب عشان الناس ماتدخل والله شعرت بالاهانه فندق تحت الصفر ا
Ameer, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The staff was fantastic, always eager to assist. The rooms are older and could use a bit of updating. The food was fairly good, our family was able to find something to eat that was different or interesting to us each day over the 3 days we stayed. Overall, if your expectations are for a fancy new resort you will be disappointed, but if you are looking for a few days of rest and we felt this hotel was decent value for money.
Alexander, 3-night family trip
Verified Orbitz guest review