Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla - 1 min walk
Los Sapos Bazaar - 5 min walk
Puebla Cathedral - 6 min walk
Puebla Convention Center - 8 min walk
Centro Expositor - 7 min drive
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 40 min drive
Puebla–Cholula Tourist Train Terminal - 24 min walk
Restaurants
Starbucks - 2 min walk
La Porfiriana - 1 min walk
The Italian Coffee Company - 1 min walk
Vittorio's - 1 min walk
Café & Tocino - 1 min walk
About this property
Collection O Hotel Del Portal, Puebla
Collection O Hotel Del Portal, Puebla puts you in a great location, within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests looking for a bite to eat can visit LA NOGADA, which serves Mexican cuisine and is open for lunch and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli and a terrace.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 656 ft (MXN 120 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1700
Safe-deposit box at front desk
Terrace
Banquet hall
Colonial architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
LA NOGADA – This family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Fees & policies
Parking
Parking is available nearby and costs MXN 120 per night (656 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
There is limited hot water on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hotel del Portal
Hotel del Portal Puebla
Collection O Portal, Puebla
Collection O Hotel Del Portal
Collection O Hotel Del Portal Puebla
Collection O Hotel Del Portal, Puebla Hotel
Collection O Hotel Del Portal, Puebla Puebla
Collection O Hotel Del Portal, Puebla Hotel Puebla
Frequently asked questions
Are pets allowed at Collection O Hotel Del Portal, Puebla?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Collection O Hotel Del Portal, Puebla?
You can check in starting at 3:00 PM. Check-out time is noon.
Are there restaurants at or near Collection O Hotel Del Portal, Puebla?
Yes, LA NOGADA offers Mexican cuisine.
What's the area around Collection O Hotel Del Portal, Puebla like?
Collection O Hotel Del Portal, Puebla is in Puebla Historic Center, a short 1-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.
Collection O Hotel Del Portal, Puebla Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
17 September 2024
Colonial place
gerardo
gerardo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
Conbinien location
Rafael
Rafael, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 August 2024
Near everything
Madelyn
Madelyn, 2-night family trip
Verified Expedia guest review
8/10 Very good
4 August 2024
La falta de aire acondicionado causa un poco de incomodidad.
ABAD
ABAD, 1-night romance trip
Verified Expedia guest review
2/10 Poor
29 July 2024
We didn't guet what we pay special the breakfast and the the people in the desk very very rud we want aur mone ba
Jose Mario
Jose Mario, 4-night trip
Verified Expedia guest review
2/10 Poor
25 July 2024
Place dirty, grease smells from the restaurant going in to you roomWhere do you connect your phone or some device to the light? It's not safe. It has holes. The hand sink doesn't work. The bathroom doesn't run in water. The previous guests left clothes with a bad smell and they didn't take them out the day we arrived. There's no air conditioning and it has a 15 cm fan for a room they gave me the room they wanted, not the one they had to give me, 5x3 meters for a family of 4 where you can't move, only the suitcases filled the space to move
Ismael
Ismael, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Diana
Diana, 1-night trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Good location
Alexis
Alexis, 1-night romance trip
Verified Expedia guest review
4/10 Fair
8 July 2024
This hotel should be two stars. The rooms are not good.
Daniel
Daniel, 3-night family trip
Verified Expedia guest review
4/10 Fair
30 June 2024
There is a reason for very few photos on their website and on Expedia's website. All the rooms are tiny with the most tiny room being the bathroom. I paid for an upgrade or "superior" room which had no upgrades that I could see.
There is very little special about the area surrounding Zocalo Puebla. Area restaurants are overpriced because they believe tourists are ignorant and will pay it.
Gerry
Gerry, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Excellent location!
Cesar
Cesar, 2-night trip
Verified Expedia guest review
8/10 Very good
17 May 2024
Location.
Jose
Jose, 3-night family trip
Verified Expedia guest review
8/10 Very good
24 April 2024
Miguel
Miguel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 April 2024
Great, would stay here again.
Marlene
Marlene, 1-night trip
Verified Expedia guest review
8/10 Very good
31 March 2024
Hotel in the busy centre of a Puebla
Fabulous location . Room was ok not much natural night so bit gloomy . Excellent value though and the lobby was nice and busy creating a good atmosphere .
Andy
Andy, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 February 2024
Mario
Mario, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2024
The property location is simply awesome! Right on the heart of the city. I definitely, will take this hotel as my primary place to stay in my next trip.
Isaias
Isaias, 1-night romance trip
Verified Expedia guest review
8/10 Very good
13 January 2024
Excelente ubicación
El hotel está en una buena ubicación y tiene una excelente vista al zócalo y la catedral.
Olivia
Olivia, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
20 October 2023
Maria.
Maria., 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2023
Beautiful building! You have a lot of restaurants and attractions around you. This is my second time staying here and I love it.
Stephanie
Stephanie, 2-night trip
Verified Expedia guest review
4/10 Fair
23 August 2023
Nancy
Nancy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2023
Perfect location and good service.
Julio
Julio, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 August 2023
Live music and personal is very attentive
Linda
Linda, 1-night family trip
Verified Expedia guest review
6/10 Good
1 July 2023
Very nice hotel. But there no much conditions like no air conditioner , no iron , no usb ports, no coffee maker, the hotel employees ask for tip for everything.