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Fènix Hotel

4.0 star property
4-star hotel in Escaldes-Engordany with spa and indoor pool

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Fènix Hotel

Photo gallery for Fènix Hotel

Bar (on property)
Property amenity
Property amenity
Junior Suite
Rooftop terrace

Overview of Fènix Hotel

8.2

Very good

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Electric vehicle charging point
  • Air conditioning
Map
Carrer del Prat Gran 3-5, Les Escaldes, Escaldes-Engordany, Escaldes-Engordany, AD700
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Ski passes
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Triple Room (2 adults + 1 child)

Standard Triple Room (2 adults + 1 child)

Standard Triple Room (2 adults + 1 child)

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 12 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

About this area

What's nearby

  • Caldea Spa - 1 min drive
  • Pyrenees Andorra Shopping Centre - 2 min drive
  • Grandvalira Ski Area - 15 min drive

Getting around

  • La Seu d'Urgell (LEU) - 33 min drive
  • Blagnac Airport (TLS) - 165 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 36 min drive
  • Burton's Station - 42 min drive
  • Porte-Puymorens Station - 42 min drive

Restaurants

  • Celler d'en Toni - 11 min walk
  • siam shiki - 6 min walk
  • Cuina Manxuria Imperial - 3 min walk
  • Marisqueria Don Denis - 6 min walk
  • Taberna Angel Belmonte - 11 min walk
Map

About this property

Fènix Hotel

Take in the views from the rooftop terrace when you stay at Fènix Hotel. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante Kronos, which serves Spanish cuisine and is open for breakfast and dinner. Other highlights at this upmarket hotel include a sauna, a snack bar/deli and a terrace.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • This property's pool and sauna is closed 1-4:30 PM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 26 per night)
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski passes
  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Ski area nearby
  • Scooter/moped hire nearby
  • Hot springs nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Restaurante Kronos – This restaurant specialises in Spanish cuisine and serves breakfast and dinner.
Lobby Bar – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self-parking costs EUR 26 per night

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 7.00 per person, per stay
  • Pool access available from 10:00 AM to 9:00 PM
  • Guests under 5 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Golden Tulip Andorra Fènix Hotel Escaldes-Engordany
Fènix Hotel Hotel
Golden Tulip Andorra Fènix Escaldes-Engordany
Golden Tulip Andorra Fènix
Golden Tulip Andorra Fenix Hotel Escaldes-Engordany
Fenix Hotel Escaldes Engordany
Golden Tulip Andorra Fènix
Fènix Hotel Escaldes-Engordany
Fènix Hotel Hotel Escaldes-Engordany

Frequently asked questions

Does Fènix Hotel offer free cancellation for a full refund?
Yes, Fènix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fènix Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Fènix Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Fènix Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Fènix Hotel?
Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Fènix Hotel?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Fènix Hotel and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Fènix Hotel also has a sauna.
Are there restaurants at or near Fènix Hotel?
Yes, Restaurante Kronos offers Spanish cuisine.
What's the area around Fènix Hotel like?
Fènix Hotel is a short 5-minute walk from Caldea Spa and 12 minutes' walk from Andorra Massage.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff at check in were great. Very helpful with getting luggage to the room.
Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A well placed hotel, convenient for the shops and restaurants.
Dennis, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Guillermo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Joanne, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is excellent and in a good position. The staff are very friendly and helpful. The only thing that was slightly disappointing was the breakfast, we understood that due to COVID restrictions the buffet breakfast was not possible and the food had to be served to us, but even the cooked food was not very hot which was due to the circumstances not the hotel's fault.
Dennis, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent hotel
lorena, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stunning
A wonderful hotel in a great location with stunning views
Brian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location and super clean
Super fast check-in, super clean due to Covid procedures (including free mask and gel) and great location with lots of cafes , supermarkets and at usual shopping street.
Leonardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well positioned in the town centre, the staff were friendly and helpful. They do however advertise free coffee and cake in the reception area but the coffee with milk didnt work and there was hardly ever any cake.
Dennis, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel over new year's
Stayed for a few days over new year Eve. The hotel was clean and the bed actually was pretty good. Would have liked a more full complement of toiletries if I'm being picky. Breakfast was pretty basic and the same each day we were there.Good location for walking into town.
3-night trip
Verified Hotels.com guest review