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Hotel Laguna Park & Aqua Club

Photo gallery for Hotel Laguna Park & Aqua Club

Waterslide
Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 5 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, free WiFi

Overview of Hotel Laguna Park & Aqua Club

Hotel Laguna Park & Aqua Club

4.0 star property
All-inclusive hotel in Sunny Beach with free water park and spa

8.2/10 Very good

17 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Sunny Beach, Sunny Beach, Nessebar, 8240

Room options

About this area

What's nearby

  • Sunny Beach - 1 min drive

Getting around

  • Bourgas (BOJ) - 24 min drive
  • Burgas Station - 35 min drive
  • Airport shuttle

Restaurants

  • Condor - 6 min walk
  • Morris - 6 min walk
  • Malina Pub - 7 min walk
  • Mamacita's - 8 min walk
  • Amora Disco - 8 min walk

About this property

Hotel Laguna Park & Aqua Club

Hotel Laguna Park & Aqua Club features a free water park, a free kids' club and an airport shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology. Other highlights at this upmarket hotel include 2 poolside bars, a fitness centre and a sauna. The convenient parking and WiFi get good marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and SGS (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a EUR 50 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a EUR 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 7.70 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Archery
  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Free water park
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Well-lit path to entrance

Languages

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – lobby lounge.
Snack bar – This bar only serves light fare.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 7.70 per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 120 per person, per day
  • Pool access available from 9 AM to 5 PM
  • The seasonal pool is open from May to September
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 50 fee, and antigen/rapid COVID-19 testing is available for a EUR 25 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and SGS (third-party expert - Global).

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Laguna Park Aqua Club All Inclusive Sunny Beach
Hotel Laguna Park Aqua Club All Inclusive
Laguna Park Aqua Club All Inclusive Sunny Beach
Laguna Park Aqua Club All Inclusive
Laguna Park & Aqua Club Sunny
Hotel Laguna Park & Aqua Club Hotel
Hotel Laguna Park & Aqua Club Sunny Beach
Hotel Laguna Park Aqua Club All Inclusive
Hotel Laguna Park & Aqua Club Hotel Sunny Beach

Frequently asked questions

Does Hotel Laguna Park & Aqua Club offer free cancellation for a full refund?
Yes, Hotel Laguna Park & Aqua Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Laguna Park & Aqua Club?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hotel Laguna Park & Aqua Club?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 5 PM.
Are pets allowed at Hotel Laguna Park & Aqua Club?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Laguna Park & Aqua Club?
Yes. Self-parking costs EUR 7.70 per night.
What are the check-in and check-out times at Hotel Laguna Park & Aqua Club?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an on-site casino at Hotel Laguna Park & Aqua Club?
No, this hotel doesn't have a casino, but Casino Hrizantema (2-min walk) and Platinum Casino (8-min drive) are both nearby.
What is there to do at Hotel Laguna Park & Aqua Club and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy other amenities such as 2 poolside bars and 2 bars. Hotel Laguna Park & Aqua Club also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Laguna Park & Aqua Club?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Condor (6-min walk), Morris (6-min walk) and Malina Pub (7-min walk).
Does Hotel Laguna Park & Aqua Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Laguna Park & Aqua Club like?
Hotel Laguna Park & Aqua Club is located near Sunny Beach, only a short 6-minute walk from Luna Park and 6 minutes' walk from Morris.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.1/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Great value for money
Lots of swimming pools to choose from. Spacious room. Tasty food. All the necessities for a good holiday
2-night family trip
Verified Hotels.com guest review

6/10 Good

LIMOR, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Lovely hotel old rooms
LIMOR, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

6/10 Good

Pool very full. Food hit and miss. Watch pit for the seagulls.
5-night family trip
Verified Expedia guest review

4/10 Fair

Definitely not a 4 Star Hotel!
Apart from the cleaning staff and waiters, most of the staff were rude. The main pool area was so packed. Fully inclusive to me means you get food/drink 24-7. Breakfast was 0600-1000 then a 2 hour gap before lunch which was only from 1200-1400. Then a further gap before the snack bar open which looked like it had stale pizzas and burgers. Then dinner from 1800-2200. But they would start clearing up from around 2100/30. So after 2200 nothing to eat unless you went out. No variety food wise. Pretty much the same each day except on Bulgaria night which had better meats. Italian night was rubbish - you were better off eating in the main restaurant. Our saviour was Soul Beach behind the Rui hotel. Fantastic beach. Nessebar is also a lovely place to visit and spend the day walking around the little shops and eating/drinking in the restaurants.
Seema, 6-night trip
Verified Expedia guest review

2/10 Poor

Negative experience
The good: Hotel kept clean, good kids pool and great water slides. The bad: No customers service skills whatsoever by most staff we met in the hotel and the same outside the hotel. The hotel had awful cold repetitive food that made us all sick at one stage. We would never got back to this hotel for this reason Animation team themselves good and very friendly but the entertainment the hotel choose to put on was very bad - they need to visit some good family friendly hotels and review their nightly entertainment. The kids loved the disco but were bored with the entertainment provided after it A lot of massive ants running around at your feet all the time around the pool area Finally I felt the hotel was out to make any extra money they could - a Photographer going around taking pics trying to get you to buy them, really expensive laundry prices per item (no price for a bag wash) and no self service laundry room, salon and spa constantly being promoted, really noticeable tips jars everywhere and the kids play area next to the hotel not included in the all Inclusive Bulgaria seems like a nice country but Sunny Beach is no place for families - sex shops on every corner, kids begging and just generally did not feel safe
Pauline, 10-night trip
Verified Expedia guest review

8/10 Very good

Highly recommend with just a couple of caveats
I booked three nights with my 8 year old son and overall we had a great time. The food was good as where the facilities. My son and I both enjoyed the water slides, which was our main attraction for the booking. The only negatives I have are not from the stay, but from the things not explicitly stated or if they are, not obvious, at the time of booking. So, be aware that if you are driving by yourself to the hotel, parking is an additional charge. it's not much, but three nights added £15. Also, Wifi is a paid for service in your room and only available for free in the lobby. Finally, be aware that when you book a particular room, it is only a preference. This hotel and other like it are package holiday destinations too and are going to be full, so you may not get your preference. In our case, we had booked a room with twin beds, but we were given a double. The staff were friendly and helpful, from check-in through to the life guards and the catering staff. Of all the hotels I stayed with on our trip, my 8 year old said this was the best. An added bonus was that the beach is only a five minute walk away, so when the pools shut at 5pm, it's easy to spend some more time in the water on a sandy beach. Overall, I do highly recommend Laguna Park, with just a couple of caveats.
Seamus Waldron, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

המלון מהמם הינו שבוע שלם נהנינו מכל רגע האוכל במלון מצוין הכול כלול מקום מרכזי השירות מעולה החדרים נקיים
Shadi, 7-night family trip
Verified Hotels.com guest review