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Mercure Santiago Centro

3.5 star property
Hotel with outdoor pool, near San Francisco Church

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Classic Room, 2 Single Beds | Exterior
View from room
Down duvets, Tempur-Pedic beds, minibar, in-room safe
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is €66
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Free extra futon mattress
Blackout curtains
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Free extra futon mattress
Blackout curtains
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Free extra futon mattress
Blackout curtains
Tempur-Pedic bed
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Free extra futon mattress
Blackout curtains
Tempur-Pedic bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Restaurant
8.0 out of 10, Very good, (486)
The price is €76
includes taxes & fees
29 Nov - 30 Nov
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About the area

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000

What's nearby

  • Pontifical Catholic University of Chile - 4 min walk - 0.4 km
  • Barrio París-Londres - 4 min walk - 0.4 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Lastarria District - 8 min walk - 0.7 km
  • Palacio de la Moneda - 11 min walk - 0.9 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Hospitales Station - 5 min drive
  • Parque Almagro Station - 18 min walk
  • Matta Station - 25 min walk
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 7 min walk
  • Catholic University Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sangurucho - ‬2 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Subway Santa Lucía - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Las Tinajas de Villa Alegre - ‬3 min walk

About this property

Mercure Santiago Centro

Mercure Santiago Centro offers a great location, putting you within a 15-minute walk of Plaza de Armas and Palacio de la Moneda. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar, a 24-hour fitness centre and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Santa Lucia Station is 3 minutes and University of Chile Station is 7 minutes.

Languages

English, Portuguese, Spanish

At a glance

Hotel size

  • 142 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (up to 10 kg per pet)*
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered on-site self-parking (CLP 7360.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (8019 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Tempur-Pedic mattress
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Amaranto – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Nimbus – This bar is located by the pool and specialises in local and international cuisine. Open daily.
Cobre – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge of CLP 49000 (subject to availability)

Pets

  • Pet deposit: CLP 45000 per day
  • Pets are allowed for an extra charge of CLP 45000 per pet, per day

Parking

  • Covered self-parking costs CLP 7360.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from October to April

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Santiago Centro Hotel
Mercure Santiago Centro
Caesar Business Santiago Centro Hotel Santiago
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro offer free cancellation for a full refund?
Yes, Mercure Santiago Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Santiago Centro?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Mercure Santiago Centro?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of CLP 45000 per pet, per day, and there's also a deposit of CLP 45000 per day.
Is parking offered on site at Mercure Santiago Centro?
Yes. Self-parking costs CLP 7360.00 per day.
Is an airport shuttle service offered by Mercure Santiago Centro?
Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one-way.
What are the check-in and check-out times at Mercure Santiago Centro?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Santiago Centro and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre. Mercure Santiago Centro also has a garden.
Are there restaurants at or near Mercure Santiago Centro?
Yes, Amaranto offers international cuisine and poolside dining.
What's the area around Mercure Santiago Centro like?
Mercure Santiago Centro is in Downtown Santiago, a short 3-minute walk from Santa Lucia Station and 10 minutes' walk from Plaza de Armas. Travellers give top marks for the hotel's prime location.

Mercure Santiago Centro Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

No room - expected us to stay 20 min taxi ride awa
Christopher, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Awful service in a very unpleasant part of town
Christopher, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

It's pretty gross and in a bad are
This hotel was disturbingly dirty. The shower had black mold and the bed was basically a cardboard sheet. Also not in a safe area so don't recommend staying here!
Samantha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, safe
The hotel is modern with friendly, english speaking staff at reception. Nice breakfast buffet. Pool and bar on the 5th floor terrace. Well siruated to explore on foot. You can coordinate an airport transfer for 29 000.
Marie-Pierre, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Reception gave me a key card for someone else’s room when I checked in. Unacceptable. Otherwise the hotel is fine, but a bit tired. It’s on a busy road but convenient walking distance to restaurants etc
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was great
Jonathan, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Anatoli, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Centrally located, excellent and close transport services, friendly staff at reception, clean and safe place for tourists with good safety procedures, place is clean and pleasant with excellent size of rooms …. Unfortunately no daily supply of coffee and tea in the room only in the initial first day.
kareem, 21-night trip
Verified Expedia guest review

8/10 Very good

Fay, 1-night trip
Verified Expedia guest review

8/10 Very good

Excellent location
Khaled, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stuff so nice
Liangsheng, 2-night family trip
Verified Expedia guest review

8/10 Very good

Close to a train station and lots and shops and food. Not quiet but very busy the area. The hotel is just fine
VIVEK, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

No service for carrying baggage. Access to hotel is on a high traffic bus stand.
N Ray, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yuen ying, 4-night trip
Verified Expedia guest review

8/10 Very good

Peter, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Stay for 2 nights, only provide 2 nestle coffee pods. When asking extra, they said there are only 2 free for the 1st day and we have to purchase coffee at their restaurant. We travel around and this is the first time stay in a hotel without in room coffee. Request toilet paper but received bath towel instead.😅 But very good front desk and security guard👍
Hui Kan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter Hop Huy, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was dirty
Dylan, 2-night family trip
Verified Expedia guest review

8/10 Very good

Mercure Santiago Centro Pro: very good location, walkable to many attractions in city centre, delicious breakfast Con: hotel dated especially bathroom and shower recess
Yuen Kwan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good location, good service
Hina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Evelyne, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.
Steven, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel was in a great location to explore the city and was clean. The roof terrace and pool were nice too. However the shower head in my room looked like it was about split and the water poured out over the top when in use. Another couple were also assigned my room and walked in while I was in bed. Fortunately they were nice and left immediately but the situation could have been different and as a young woman alone, it left me scared that it could happen again despite promises from reception that it wouldn’t.
3-night family trip
Verified Hotels.com guest review

6/10 Good

The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
Tak, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
James, 3-night trip
Verified Expedia guest review