In the heart of Urumqi City Centre, Grand Mercure Urumqi Hualing offers a luxurious retreat. Unwind with a spa massage, indulge in Asian cuisine at one of the 3 on-site restaurants, and enjoy shopping on site or coffee at the café. With free in-room WiFi and helpful services like dry cleaning/laundry and express check-out.
No. 109, Xihong East Road, Ürümqi, Xinjiang, 830000
What's nearby
Hongshan Park - 14 min walk - 1.2 km
Hongshan Arena - 19 min walk - 1.6 km
Xinjiang Uygur Autonomous Region Museum - 5 min drive - 3.8 km
Xinjiang Medical University - 5 min drive - 4.0 km
Xinjiang International Grand Bazaar - 7 min drive - 6.4 km
Getting around
Urumqi (URC-Diwopu Intl.) - 25 min drive
Ürümqi South Railway Station - 13 min drive
Ürümqi Railway Station - 20 min drive
Airport shuttle (surcharge)
Restaurants
国韵天香茶庄 - 12 min walk
乌鲁木齐绿野装饰工程有限公司绿野木雕工艺装饰材料销售部 - 11 min walk
乌鲁木齐茶王府 - 12 min walk
泾渭茯茶 - 9 min walk
华凌廊桥咖啡厅 - 7 min walk
About this property
Grand Mercure Urumqi Hualing
Grand Mercure Urumqi Hualing features a nightclub and a free kids' club. Guests can indulge in massages, and CAFE VERANDA, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences at this luxurious hotel include sofa beds and fridges.
Languages
Chinese (Mandarin), English, Russian
At a glance
Hotel size
250 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 4 PM
Express check-out available
Check-out time is 2 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
3 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Travelling with children
Free children's club
Childcare in room (surcharge)
What to do
Tennis
Karaoke
Shopping
Pool table
Working away
Business centre
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
Spa services
Nightclub
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
Television
Premium satellite channels
Films for purchase
Home comfort
Minibar
Bathrobes
Sleep well
Sofa bed
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
CAFE VERANDA – This buffet restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
SIM THAI RESTAURANT – This theme restaurant specialises in Burmese cuisine. Open 24 hours. Open daily.
LOULAN CHINESE RESTAURANT – This restaurant specialises in Chinese cuisine. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 128 for adults and CNY 64 for children
Airport shuttle service is offered for an extra charge of CNY 160 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CNY 180 per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Grand Mercure Urumqi Hualing Hotel
Grand Mercure Hualing Hotel
Grand Mercure Urumqi Hualing
Grand Mercure Hualing
Mercure Urumqi Hualing Urumqi
Grand Mercure Urumqi Hualing Hotel
Grand Mercure Urumqi Hualing Ürümqi
Grand Mercure Urumqi Hualing Hotel Ürümqi
Frequently asked questions
Does Grand Mercure Urumqi Hualing offer free cancellation for a full refund?
Yes, Grand Mercure Urumqi Hualing does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Mercure Urumqi Hualing?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Mercure Urumqi Hualing?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Grand Mercure Urumqi Hualing?
Yes, an airport shuttle is available. The charge is CNY 160 per vehicle one way.
What are the check-in and check-out times at Grand Mercure Urumqi Hualing?
Check-in start time: 2 PM; check-in end time: 4 PM. Check-out time is 2 PM. Express check-out is available.
What is there to do at Grand Mercure Urumqi Hualing and nearby?
Practise your swing on the tennis courts. Enjoy amenities such as a nightclub, a sauna and a fitness centre.
Are there restaurants at or near Grand Mercure Urumqi Hualing?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
What's the area around Grand Mercure Urumqi Hualing like?
Grand Mercure Urumqi Hualing is in Ürümqi City Centre, a short 14-minute walk from Hongshan Park and 19 minutes' walk from Hongshan Arena.
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Grand Mercure Urumqi Hualing Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
11 May 2019
TAKAMITSU
TAKAMITSU, 2-night trip
10/10 Exceptional
30 December 2018
Good choice for stay in Urumuqi
Clean and comfortable room, heat and hot water works well as I visit this hotel during winter, friendly hotel staff help us arrange one-day trip in Tianshan and the second day very early morning hotel pick-up to airport. Breakfast is great with Chinese and Western style cuisine. Hotel locates downtown Urumuqi with a big shopping mall just cross hotel parking lot. Overall I am satisfied with my 3-day staying at this hotel.
MaoChiang
MaoChiang, 2-night trip
8/10 Very good
24 December 2018
非常棒
很棒的飯店,早餐豐富好吃,地點交通方便
Szuyang
Szuyang, 2-night trip
8/10 Very good
27 November 2018
スタッフの親身の対応に感謝したい。
Verified traveller
1-night trip
10/10 Exceptional
24 November 2018
TAKAHIRO
TAKAHIRO, 1-night trip
10/10 Exceptional
12 November 2018
The only negative thing about this Hotel is that despite we were accommodated on the Non-smoking Floor, the corridor is often filled with cigarette smoke which also found their way into the room. Very annoying and unhealthy.
MK
MK, 3-night trip
8/10 Very good
21 October 2018
Great facilities, not so great location
Loved the room - great facilities, comfortable bed. A nuisance that you couldn’t just walk out of the hotel to take a pleasant stroll. Needed to take a taxi everywhere, and while they are very cheap, it makes it a bit more of an effort to go out. Hardly any English is spoken so Westerners need to make sure they get hotel staff to write down where you wish to go for the taxi driver.
Verified traveller
3-night trip
8/10 Very good
18 October 2018
Good Alternative to American Brands
The hotel is very modern and clean. The breakfast buffet was so good I also did the dinner buffet which was equally as good. Y126 for hotel guests. It is walking distance (longish) to the famous provincial museum, but it is closed Mondays, the day I was there.
It was a very easy walk to Red Hill aka Red Mountain Park. Pleasant walk to the top and back. Get directions to the North Gate.
My only annoyance was that it was very hard to find any staff that spoke any English. There were a few but hard, in most cases not terribly fluent.
Owned by Korean Accor hotels.
Location is very central, but the location on top of the commercial center was kind of strange. But all the commerce nearby was interesting.
Bradford
Bradford, 2-night trip
10/10 Exceptional
14 October 2018
10 day visit
I stayed in the hotel for 10 days. The was friendly and helpful. Only thing that is a not very inconvenient is that I have to walk to the street to find taxi.
Lilian
Lilian, 2-night trip
4/10 Fair
11 October 2018
Wash basin leaking , bathroom water doesn’t flow. Toilet doesn’t flush well
Verified traveller
1-night trip
8/10 Very good
5 October 2018
Good but need improvement
Everything is great about the hotel except the tap water. The running water has impurities. They need to clean the water pipes. I thought it happens to the area, but I stayed at other hotel in Urumqi and the water was fine.
Chi hang Savio
Chi hang Savio, 3-night trip
6/10 Good
3 October 2018
Good location. I’d stay elsewhere.
Don’t bother upgrading to a different room. The executive lounge is just a space- no amenities or attendant. I would not stay here again. I was able to find someone who spoke English easily.
Kathryn
Kathryn, 3-night trip
10/10 Exceptional
27 September 2018
그랜드머큐어우루무치
중간정도의 시설,환경,조식
YOUNG SOO
YOUNG SOO, 3-night trip
8/10 Very good
10 September 2018
很好的酒店
房間寬敞舒適,性價比高,只是外出有點不便;但無損評價。
KUOK HOU
KUOK HOU, 3-night trip
10/10 Exceptional
8 September 2018
Excellent staff, rooms are big, atm in the hotel lobby and travel agency inside the hotel.
Filo
Filo, 6-night trip
6/10 Good
29 August 2018
Generally hotel is OK, mostly suitable for make furniture and alike shopping. Breakfast is good. Rooms also OK.
S.BEK
S.BEK, 3-night trip
10/10 Exceptional
29 July 2018
Great hotel!
I enjoy this hotel. This is the only hotel where I stay when I travel to Urumqi. Rates are very good compared to the type of hotel it is. Very friendly staff despite the paranoid nature of authorities in Xinjiang towards foreigners. The staff does a very good job of making me feel comfortable.
Sharif
Sharif, 3-night trip
10/10 Exceptional
26 July 2018
It was perfect stay
It was very good to stay us! Reception person who was named Ms Lee was very kind and good English. Location was also good. Next time I will also choose this hotel to stay in the Urumuchi.
Jangwon
Jangwon, 1-night trip
8/10 Very good
4 June 2018
Good stay!
The hotel is good compared to others in the region however took very long to Check in. Otherwise the hotel staff is very accomodating and helpful. There are also nice restaurants inside the hotel
Verified traveller
1-night trip
8/10 Very good
26 May 2018
We reach this hotel, we feel very comfortable, door man and receptionist are very helpful.
Verified traveller
4-night trip
8/10 Very good
24 May 2018
SHIH KUAN
SHIH KUAN, 1-night trip
8/10 Very good
20 May 2018
SHIH KUAN
SHIH KUAN, 1-night trip
This review was submitted before 2018 and has not been verified.