Ace Hotel Sydney offers a fantastic location, putting you a short five-minute walk from Capitol Theatre and World Square Shopping Centre. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Loam, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and free bike rentals. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Museum Station is 5 minutes and Capitol Square Light Rail Station is 5 minutes.
Languages
English
At a glance
Hotel size
250 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Off-site parking within 656 ft (AUD 50 per day); discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children's menu
Working away
3 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Free bike hire
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Art gallery on-site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in public areas
Room amenities
Be entertained
IPod docking station
47-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Dressing gowns
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Loam – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Kiln – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lobby Bar – This lobby lounge only serves light fare. Open daily.
Good Chemistry – This café serves breakfast, lunch and light fare. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 26 per person
Credit card charges are subject to an extra charge of 1.5 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 120 per accommodation, per stay
Parking
Parking is available nearby and costs AUD 50 per day (656 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney
Frequently asked questions
Does Ace Hotel Sydney offer free cancellation for a full refund?
Yes, Ace Hotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Sydney?
Yes, cats and dogs are welcome. There's a charge of AUD 120 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at Ace Hotel Sydney?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Ace Hotel Sydney?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Ace Hotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Ace Hotel Sydney and nearby?
Have fun during the warmer months with activities such as cycling. Ace Hotel Sydney also has a 24-hour fitness centre.
Are there restaurants at or near Ace Hotel Sydney?
Yes, there are 2 on-site restaurants.
What's the area around Ace Hotel Sydney like?
Ace Hotel Sydney is in Sydney Central Business District, a short 5-minute walk from Museum Station and 4 minutes' walk from Capitol Theatre. Travellers love the hotel's prime location.
Ace Hotel Sydney Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
16 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Darren
Darren, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Stephen
Stephen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Jess
Jess, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Hipster and vibey
The rooms were small but I expected that when I booked. What I didn't expect was how hipster and vibey the hotel was going to be. My friends and I stayed Thursday to Sunday and there seem to always be people in the lounge area, loud music, and young crowd. The location is pretty convenient and a small coffee shop two doors down was good if you're an early riser like myself. Great place for young travelers, maybe not for families
kathy
kathy, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Belinda
Belinda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
chris
chris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Kaz
Kaz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Katelyn
Katelyn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
andre
andre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Lachlan
Lachlan, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Let down by service in the bar/restaurant
Maddy
Maddy, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
A great place to stay
Close to Central, Capitol Theatre and Art Gallery - great location for a weekend in Sydney. Room was lovely - bed was sooo comfortable and the room was quiet. Bathroom and supplies were excellent - great shower. The cafe/restaurant downstairs is outstanding- the tiramisu is to die for. Staff were very friendly and got early check in despite it being a super busy night with events on in the city.
Janet
Janet, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Dream designer digs
Loved everything about Ace Hotel. My medium room was spacious and the bed was the most comfortable I’ve slept on in ages. The design features are gorgeous, and the breakfast at Loam was excellent. Easily walkable from Central Station and into the city.
Carrie
Carrie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Stunning 1 night stay!!!
Amazing, hotel is so cool and has so many facilities. A bit random that in the small room there is no seperate bathroom space, but it was still such a beautiful room. The staff went above and beyond and were very helpful.
Kathleen
Kathleen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
A+ stay - my new fave Sydney hotel
Best check in I’ve experienced in Sydney in a long time. Seamless - so quick and easy. Rooms were cozy, central location and great service. We will def be back
Richelle
Richelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
We stayed in the Ace for almost 2 weeks during a business trip to Sydney. It’s very centrally located in the CBD and easy to get to all the popular tourist areas. There’s a lot of restaurants and takeaway places close by, and several public transport stops within a few blocks.
Room was spacious and comfy - but a little dark, but that’s the vibe of the hotel. I’ve stayed at Ace NYC, and their aesthetic is consistent.
We spent a lot of time in the lobby and Danny and Chris really went above and beyond to make me feel welcome and comfortable. I would not hesitate to stay here again when I return to Sydney. Highly recommend!
Kristine
Kristine, 10-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Craig
Craig, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
We’ve stayed at many Ace hotels and will continue to - but the room I was assigned this time was terrible. The room itself was fine, but it was directly under the kitchen of Kiln and it is extremely loud. I was awake until 12:30 when the final clean down was done and staff had left. That room should not be used unless a last resort and definitely should make the person staying aware of noise
Kahrissa
Kahrissa, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Very clean and situated in a quiet area with great dining options within the hotel and lots of other dining options close by.
Julie
Julie, 2-night romance trip
Verified Wotif guest review
6/10 Good
16 September 2024
Messed up our booking and we were downgraded. So it just ruined my experience.