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All properties in Shenzhen, Guangdong, China
1 room, 2 adults

Grand Mercure Shenzhen Oriental Ginza

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Separate bedroom
Shennan Boulevard West, Futian District, Shenzhen, Guangdong, 518040, China

4-star hotel with indoor pool, connected to a shopping center, near Happy Coast
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The English speaking staff, didnt understand English. Example: no one could give us…Jan 21, 2020
  • I cannot believe the water pressure is so bad, no cold water at shower, only super hot…Dec 26, 2019

Grand Mercure Shenzhen Oriental Ginza

from €57
  • Deluxe Room, 1 King Bed, Sea View
  • Deluxe Room, Multiple Beds (Deluxe)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 2 Twin Beds, City View
  • Deluxe Room, 2 Twin Beds, Sea View
  • Executive Suite, 1 King Bed (High Floor)
  • Deluxe Room, 2 Twin Beds (Deluxe)
  • Superior Room, 2 Twin Beds, City View

What’s around Grand Mercure Shenzhen Oriental Ginza

Landmarks

  • In Futian
  • Window of the World - 44 min walk
  • Shenzhen International Garden and Flower Expo Park - 11 min walk
  • Chinese Overseas City - 34 min walk
  • Splendid China Folk Village - 37 min walk
  • He Xiangning Art Museum - 41 min walk
  • Yitian Holiday Plaza - 41 min walk
  • Happy Coast - 2.8 mi / 4.5 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 19 min drive
  • Hong Kong Intl. Airport (HKG) - 51 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 10 min drive
  • Hong Kong Sheung Shui Station - 14 min drive
  • Zhuzilin Station - 14 min walk
  • Chegongmiao Station - 17 min walk
  • Qiaocheng East Station - 21 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 461 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • Electric vehicle charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • French
  • Hungarian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe

Special features

Dining

Coffee Shop - This coffee shop serves breakfast, lunch, and dinner.

Chinese Restaurant - This restaurant serves lunch and dinner.

Kenzo Teppanyaki - This restaurant specializes in sushi and serves lunch and dinner.

Garden BBQ - This diner serves dinner only.

Sports Bar - Onsite pub.

Grand Mercure Shenzhen Oriental Ginza’s small print

Also known as

  • Grand Mercure Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza
  • Grand Accor Oriental Ginza Shenzhen
  • Accor Oriental Ginza Shenzhen
  • Grand Accor Oriental Ginza Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel
  • Grand Mercure Shenzhen Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel
  • Mercure Oriental Ginza
  • Shenzhen Grand Mercure
  • Grand Accor Oriental Ginza Shenzhen
  • Grand Mercure Oriental Ginza Shenzhen Hotel Shenzhen
  • Grand Mercure Shenzhen Oriental Ginza Hotel
  • Grand Mercure Oriental Ginza Hotel
  • Grand Mercure Shenzhen Oriental Ginza

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional extras

Rollaway beds are available for CNY 288 per night

Breakfast costs between CNY 100 and CNY 160 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 400 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Mercure Shenzhen Oriental Ginza

  • Does Grand Mercure Shenzhen Oriental Ginza offer free cancellation for a full refund?
    Yes, Grand Mercure Shenzhen Oriental Ginza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Mercure Shenzhen Oriental Ginza?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Grand Mercure Shenzhen Oriental Ginza?
    Yes, there's an indoor pool.
  • Are pets allowed at Grand Mercure Shenzhen Oriental Ginza?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Grand Mercure Shenzhen Oriental Ginza?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Grand Mercure Shenzhen Oriental Ginza?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Starbucks (1.4 mi), Celebrity Club (1.5 mi), and New Plum Vegetarian Restaurant (1.6 mi).
  • Is airport shuttle service offered by Grand Mercure Shenzhen Oriental Ginza?
    Yes, an airport shuttle is available. The charge is CNY 400 per vehicle one way.

Recent reviews

Very Good 8.0 From 308 reviews

Exceptional 10.0
short stay in Shenzhen
This hotel was very comfortable to stay at and it was only 1 block walk to the nearest MTR station...very convenient for traveling to different parts of Shengzhen.
Otto, us1 night family trip
Very Good 8.0
It was in a convenient location, right next to the metro station. Nearby can find some local restaurants.
gb1 night trip
Exceptional 10.0
Shenzhen October 19
Great experience stayed here many times and always a good service. Assistant manager LI Fan (Serena) very attentive and always on hand to make it a Pleasureable stay
Chris, cn2 night business trip
Very Good 8.0
LT
Close to the subway
Lai Ting, hk4 night business trip
Very Good 8.0
Quiet & comfortable
Siu Sam, hk1 night trip
Very Good 8.0
Everything was great with the exception that we were woken up early both mornings of our stay by the hotel staff. The night we got in wasn't until nearly 3 AM due to a delayed flight, and someone not only knocked on the door at 8:30 to clean the room, but then opened the door to start cleaning! With such a late check in I wish the front desk had alerted cleaning staff. It was far too early to be cleaning on a Saturday. The next day we were woken up again at 8:30 because they were trying to deliver laundry to us, but it was the wrong room. We wanted a relaxing weekend, but unfortunately had both mornings start much earlier than we had wanted or expected.
Rachel, gb2 night romance trip
Exceptional 10.0
Great
Very good stay. No complaints. Convenient to subway, helpful staff, breakfast ok. Comfortable room, good facilities, would reccomend staying here.
Dominic, cn6 night trip
Exceptional 10.0
Good trip
Very and friendly staffs, have a good upgraded breakfast was simple but nice and I love it very much. Love this Hotel and highly recommended to all traveller.
Trang Thai, au3 night business trip
Exceptional 10.0
Very good price for such a clean and big hotel
Lai chau, us1 night family trip
Poor 2.0
Terrible, no service, filthy, noone speaks English
Terrible! I can't believe it is a 5-star hotel and nobody speaks English. It took me hours to understand how the internet works. Once it worked, it connected but so slow that I could not get any emails. Service is terrible. I do not recommend this Hotel.
JOSE MAURICIO, cn4 night business trip

Grand Mercure Shenzhen Oriental Ginza

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