All properties in Palermo, Sicily, Italy

Ambasciatori Hotel

4-star hotel in Palermo Historical Center with restaurant and bar/lounge

  • Free WiFi in lobby

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Classic Double Room - Balcony View
  • Classic Double Room - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 21.
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Via Roma 111, Palermo, 90133, PA, Italy
  • The hotel is in a great location and central to everything that’s happening in Palermo.…

    Aug 29, 2020

  • Great location but there was construction happening all day when we were there, which we…

    Aug 2, 2020

See all 147 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options

The following facilities are closed on Monday:
  • Restaurant
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 16 smoke-free guestrooms
    • Housekeeping once per stay
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Beach towels
    • Self parking

    What’s around

    • In Palermo Historical Center
    • Via Roma - 1 min walk
    • Theater Santa Cecilia - 2 min walk
    • Via Maqueda - 3 min walk
    • Via Vittorio Emanuele - 4 min walk
    • Palazzo Sant'Elia - 4 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Classic Double Room
    • Family Room
    • Deluxe Double Room
    • Deluxe Triple Room
    • Classic Double Room Single Use
    • Premium Double Room, 1 Double Bed, City View
    • Classic Triple Room

    What’s around


    • In Palermo Historical Center
    • Via Roma - 1 min walk
    • Theater Santa Cecilia - 2 min walk
    • Via Maqueda - 3 min walk
    • Via Vittorio Emanuele - 4 min walk
    • Palazzo Sant'Elia - 4 min walk
    • Via Lincoln - 4 min walk
    • Piazza Bellini - 5 min walk
    • Church of San Cataldo - 5 min walk
    • Co-Cathedral of St. Mary of the Admiral - 5 min walk
    • San Giuseppe dei Teatini Church - 5 min walk

    Getting around

    • Punta Raisi Airport (PMO) - 25 min drive
    • Palermo Central Station - 6 min walk
    • Palermo Palazzo Reale-Orleans Station - 15 min walk
    • Palermo Vespri Station - 19 min walk
    • Airport pick-up service
    • Beach shuttle (surcharge)
    See on map
    Via Roma 111, Palermo, 90133, PA, Italy

    At a glance

    Hotel size

    • This hotel has 16 rooms


    • Check-in time 2:00 PM-1:00 AM
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    The front desk is open daily from 8:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property is situated in a car-free zone and guests driving to the property should contact the property in advance.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18


    • Pets allowed (dogs only)*
    • 1 per room (up to 22 lbs)


    • Free WiFi and wired Internet access in public areas


    • Secured onsite self parking (EUR 15.00 per day)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Beach shuttle (surcharge)
    • Beach towels
    • Bicycle rentals nearby
    • Hiking/biking trails nearby

    Working away

    • Business center
    • One meeting room
    • Computer station


    • Front desk (limited hours)
    • Concierge services
    • Tours/ticket assistance
    • Laundry facilities
    • Luggage storage
    • Multilingual staff


    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace
    • Television in common areas

    Languages Spoken

    • English
    • French
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Individually furnished

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 20-inch TV

    Stay connected

    • Desk
    • Phone


    • Housekeeping - once per stay
    • In-room safe

    Special features


    Seven Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

    Optional extras

    • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle
    • Beach shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    • Cribs/infant beds are available for EUR 5.00 per day
    • Rollaway beds are available for EUR 20.0 per day
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 15 per pet, per stay
    • Service animals exempt from fees

    ParkingPay at property

    • Secured self parking costs EUR 15.00 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.


    Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa and Mastercard. Cash is not accepted. 

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Ambasciatori Hotel Palermo
    • Ambasciatori Hotel Hotel
    • Ambasciatori Hotel Palermo
    • Ambasciatori Hotel Hotel Palermo
    • Ambasciatori Palermo

    *See fees & policies for additional details or extra charges


    • Yes, Ambasciatori Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15.00 per day.
    • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of EUR 15 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 2:00 PM - 1:00 AM. Check-out time is 11:00 AM. Express check-out is available.
    • Yes, Seven Restaurant offers alfresco dining and Italian cuisine. Nearby restaurants include Osteria Ballaro (3-min walk), New Art drink & food (3-min walk), and La Locanda (4-min walk).
    • Yes, a shuttle from the airport to the hotel is available. The charge is EUR 40 per vehicle.
    • Have fun with nearby activities like cycling and hiking.
    • 10.0.Exceptional

      Lovely terrace. Very nice staff. Classic small

      Mary beth, 3 night trip, Oct 8, 2021

      Verified guest review

    • 10.0.Exceptional

      Breakfast on the rooftop overlooking the city as the sun came up each morning was absolutely breathtaking! The staff were excellent and anxious to please. We found our accommodations comfortable and clean. If we return to Palermo we would definitely come back to this hotel

      2 night romance trip, Feb 27, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      The most amazing view from the roof terrace where the breakfast is served. Not all members of the staff were very pleasant and helpful.

      5 night trip with friends, Feb 19, 2020

      Verified Expedia guest review

    • 4.0.Fair

      ..We liked the roof terrace.Room 502, 5th floor next to laundry, linen trolley outside door 24/7.5 flights of stairs to dining room on 7th floor lift only to 5th floor . Minimal breakfast, last morning - no plates, no tables set, hardly any food at 9.15am! Certainly NOT 4 star as advertised..

      7 night romance trip, Feb 9, 2020

      Verified Expedia guest review

    • 4.0.Fair

      Not good

      The service at this hotel was great. The lady at the reception was friendly and helpful. We asked for a quiet room at the top floor, and that's exactly what we got, and we are very grateful for that. The biggest problem was posed by the heating system of the hotel. We discovered the hard way that they shut off the radiators at around 2 or 3 in the morning. We woke up in a cold room. In addition to the radiator, there was a thermostat on the wall. Unfortunately it hasn't been calibrated well. Turns out that one needs to set it to 27 degrees in order to get 19 or 20 degrees in several hours. In any case, we both got serious colds as a result of being cold at night at the Ambasciatori Hotel, and it has been reducing the quality of our trip for the past week now. The hotel claims to have on site parking. Turns out there are two parking spaces (for the entire hotel). They are always full. The hotel has a deal with a parking lot that is about a 10 minute walk from the hotel. The walk is through narrow, dark streets, filled with SCARY people. So it isn't safe to pull out a smartphone or GPS there, but otherwise one is bound to get lost. At the parking lot, a dodgy-looking character insists that one leaves the keys with him, so that he could park the car there. So make sure your car is fully insured (lots of banged up cars at that lot), and that you leave nothing in the car as you park illegally in front of the hotel (no other good options) to unload your luggage.

      3 night family trip, Dec 31, 2019

      Verified guest review

    • 8.0.Very Good

      Great location, dated room

      The physical Hotel was not what we were expecting based on its “four star” rating on Rooms are dated, odd smell in the hotel. However the service from everyone at the property - waitstaff at the restaurant to front service desk - was fabulous. Great location near the temples. Amazing terrace which would be great in summer

      Maree, 2 night trip, Dec 28, 2019

      Verified guest review

    • 10.0.Exceptional

      The location is ideal. The staff were uniformly helpful and friendly. The front desk made calls and arrangements for us when we had reached the limits of our capacity to function as a non-Italian speaking guest.

      2 night family trip, Dec 21, 2019

      Verified Travelocity guest review

    • 10.0.Exceptional

      Ambasciatori Hotel - Lovely Hotel

      The Ambasciatori Hotel (Albergheria, Palermo, Italy) is a great hotel! Especially beautiful is the view of the evening and night Palermo from the balcony of the 7th floor. Linen is changed every day, European breakfast. Everything is very good and beautiful!

      Valery, 3 night family trip, Dec 2, 2019

      Verified guest review

    • 8.0.Very Good

      Adjust expectations

      We walked from the train station to the hotel after dark and were quite taken back by the neighborhood. There is quite a bit of graffiti and a lot of empty shop fronts. BUT, this is Palermo, not Rome or Florence. It’s gritty. Once we got used to it, we loved Palermo. The service at the hotel was the warmest and most genuinely friendly we’ve had in a long time. The hotel itself should be ranked as a 3 star hotel, not 4 star.

      nancy, 5 night trip, Nov 19, 2019

      Verified guest review

    • 10.0.Exceptional

      The rooftop view of the city from the restaurant was unbelievable! I'm pretty sure this hotel has Palermo's best-kept secret.

      1 night family trip, Nov 14, 2019

      Verified Expedia guest review

    See all 147 reviews