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Jam Hotel Brussels

Pet-friendly hotel with full-service spa, connected to a shopping centre, near La Grand Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jam Hotel Brussels

Interior
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
City view from property
Sauna, hot stone massages, deep-tissue massages, Swedish massages

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is €77
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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Exterior

Citybox Brussels

Free WiFi
24/7 front desk
8.6 out of 10, Excellent, (282)
The price is €72
includes taxes & fees
6 Jan - 7 January 2025
Citybox Brussels
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About the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060

What's nearby

  • Avenue Louise - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 5 min drive - 2.6 km
  • European Union Parliament Building - 7 min drive - 3.3 km
  • Manneken Pis Statue - 7 min drive - 3.1 km
  • La Grand Place - 7 min drive - 2.9 km

Getting around

  • Brussels Airport (BRU) - 33 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 57 min drive
  • Antwerp (ANR-Antwerp Intl.) - 61 min drive
  • Brussels (ZYR-Brussels Midi Train Station) - 24 min walk
  • Brussels-Luxembourg Station - 25 min walk
  • Brussels-South Station - 26 min walk
  • Janson Tram Stop - 2 min walk
  • Faider Tram Stop - 4 min walk
  • Trinité Tram Stop - 6 min walk

Restaurants

  • ‪Poz'' Café - ‬2 min walk
  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • ‪Le Pavillon - ‬3 min walk
  • ‪Jam Hotel rooftop - ‬1 min walk

About this property

Jam Hotel Brussels

Jam Hotel Brussels features a rooftop terrace and puts you within a 10-minute walk of Avenue Louise. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 2 bars/lounges, an outdoor pool and a snack bar/deli. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Janson Tram Stop is 2 minutes and Faider Tram Stop is 4 minutes.

Languages

English, French

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 12:30 AM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 18 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • 60-cm LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 15 to 25 for adults and EUR 15 to 25 for children
  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self-parking costs EUR 15 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 6 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 300008

Also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

Does Jam Hotel Brussels offer free cancellation for a full refund?
Yes, Jam Hotel Brussels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jam Hotel Brussels?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Jam Hotel Brussels?
Yes, cats and dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Jam Hotel Brussels?
Yes. Self-parking costs EUR 15 per day.
What are the check-in and check-out times at Jam Hotel Brussels?
Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Jam Hotel Brussels?
No, this hotel doesn't have a casino, but Grand Casino Brussels (9-min drive) is nearby.
What is there to do at Jam Hotel Brussels and nearby?
Jam Hotel Brussels has 2 bars and a spa, as well as an outdoor pool.
Are there restaurants at or near Jam Hotel Brussels?
Yes, there's an on-site restaurant.
What's the area around Jam Hotel Brussels like?
Jam Hotel Brussels is a short 2-minute walk from Janson Tram Stop and 9 minutes' walk from Avenue Louise. Travellers say that the hotel is in a great location.

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

It was nice. However, someone walk into my room before checkout time
Latrice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LAURENTINO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Keith J, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yunuen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michal, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night trip
Verified Hotels.com guest review

6/10 Good

Annie-Claude, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Darren, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Helen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Very quaint nice place to stay
Jamie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice little room with comfortable beds
Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
1-night family trip
Verified Hotels.com guest review

6/10 Good

I was disappointed there was no fridge in the room, the room was tidy/clean. The top swimming pool was not big enough for adults, only suitable for kids.
Usman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Bernard, 3-night family trip
Verified Expedia guest review

6/10 Good

Shiju, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This was our first stay in this hotel. Staff were nice and helpful but the hotel is compact. Swimming pool is not proper swimming pool, it is narrow and has steps in the middle. the hotel theme is nice but very dark. breakfast has limited varaiety. area was ok and tram is few steps away.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Staff was very confused and seemed overwhelmed
Idalynn, 2-night family trip
Verified Expedia guest review

6/10 Good

Dan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box! The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
james, 1-night trip
Verified Expedia guest review

8/10 Very good

Ngan Chung Ezra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Really liked this hotel. The decor is very cool with the concrete ceilings and antique style switches, but not too much style over substance. Our room fit five people really nicely. The beds were so comfortable - we all slept really well, and the bed enclosure against the wall was a real hit with the kids. The little roof pool is tiny but a great touch, and they have a fantastic roof bar. On site parking was full when we arrived, but there was plenty of parking available down the side streets nearby.
Paul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

Could be good if they would sharpen up
Check in was at 3, room wasn't ready until 3.50pm, we had small children with us and this was a pain. Housekeeping wasn't done on 3 of the 5 days until well after 4pm which meant we came back and then had to get it of the way for that to be done. The pool is so tiny, don't be decided by the photo like we were. It was uncomfortably full with 10 people in it. A plug socket was hanging out of the wall with bare wires in our room, tried to tell reception but couldn't find anyone to tell.
l, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Julie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great find in a great location.
An excellent find which reflects the wonderful oddity of Belgium and Brussels in particular. Rooms straddle the line between hostel and boutique hotel with the family rooms particularly well designed to fit four without seeming cramped. The design features are subtle from the use of recycled plastic to graffiti sticker instructions. The rooftop bar is a real find though often crowded and the chill out pool is tight on space but a great idea for hot nights. The only issue is the cramped lifts which struggle to accommodate more than three people. We didn’t eat there (and the drinks menu was light on beer variety) but the Blond boulangerie three doors down was superb for breakfast.
Mark, 3-night family trip
Verified Hotels.com guest review