Van der Valk Hotel Heerlen

Photo gallery for Van der Valk Hotel Heerlen

Primary image
Pool
Pool
Indoor spa tub
Terrace/patio

Overview of Van der Valk Hotel Heerlen

Van der Valk Hotel Heerlen

4.0 star property
4-star Heerlen hotel with full-service spa, connected to a shopping centre

8.8/10 Fabulous

466 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Terworm 10, Heerlen, 6411 RV
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Lobby fireplace
For families
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Hoensbroek Castle - 7 min drive
  • Mondo Verde - 13 min drive
  • Gaia Zoo - 9 min drive
  • Valkenburg Cable Car - 18 min drive
  • Valkenburg Castle - 18 min drive
  • Valkenburg Caves - 20 min drive
  • Klooster Wittem - 14 min drive
  • Steinerbos - 11 min drive
  • Valkenburg Holland Casino - 24 min drive
  • RWTH Aachen University - 23 min drive
  • Ponttor - 16 min drive

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 16 min drive
  • Liege (LGG) - 50 min drive
  • Heerlen Woonboulevard Station - 14 min walk
  • Heerlen Station - 17 min walk
  • Voerendaal Station - 25 min walk

About this property

Van der Valk Hotel Heerlen

Located near a train station, Van der Valk Hotel Heerlen is a great choice for a stay in Heerlen. Guests can indulge in spa services at the spa, and Pop-Up serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a terrace are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • Scooter/moped hire
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • Swimming pool
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages spoken

  • Dutch
  • English
  • German

Room amenities

Be entertained

  • 102-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Badhuys TerWorm.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Pop-Up – This buffet restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.85 per person, per night
  • Spa fee: EUR 19.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.50 for adults and EUR 8.75 for children (approximately)
  • Late checkout can be arranged for an extra charge of EUR 22.50

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cots/infant beds are available for EUR 10.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Van der Valk Hotel Heerlen
Van der Valk Heerlen
Van Der Valk Heerlen Heerlen
Van der Valk Hotel Heerlen Hotel
Van der Valk Hotel Heerlen Heerlen
Van der Valk Hotel Heerlen Hotel Heerlen

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

9.1/10

Amenities

8.5/10

Property conditions & facilities

9.6/10

Eco-friendliness

6/10 Good

The stay was good and I like the hotel. It is quiet and the hotel is situated in nice area. There were two things that put me off. first was the constant smell from the plumbing. The entire wing of the hotel smelled like the gas from bad plumbing. You could also hear the water from the sink gurgle down the shower drain. The second was the quality of the food. I did not find the food as good as past stays. I had always looked forward to staying at this hotel but this time it let me down
Ian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Göran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
Excellent staff, the service was exceptional. Food is good. No real complaints. I would stay there again and thus was my third visit. This hotel is much better than good.
Martell, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, Comfortable & Convenient
We ABSOLUTELY recommend Hotel Heerlen. We stayed 10 nights & then switched our reservations to return for another 17 nights. There hotel is beautiful, the area is beautiful, the people are accommodating and the rooms are spacious and comfortable. There are walking/ biking trails to castles behind the hotel. The hotel is easily accessed from the highway. There are grocery stores, train station, and restaurants within a 15 minute walk. The restaurant is a popular destination for the local dutch as well as "out of towners". The hotel has a full buffet breakfast as well. There is local bike delivery from other local restaurants as well. The pool and spa are very nice. This is a very nice option for someone staying within the south Limburg area.
Rebecca, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Grzegorz, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Not so COVID aware
The hotel is great, however i was concerned around their tokenary COVID precautions. Yes they have hand sanatizer at the door and some marks on the floor, but thats where it stops. No staff awareness, little to no social distancing, no confirmaiton around room cleanleness etc. Could be improved.
Robert, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abdel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The balcony on my room # 113 was very very dirty.
3-night trip with friends
Verified Expedia guest review