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Blue Palace Elounda, a Luxury Collection Resort, Crete

Photo gallery for Blue Palace Elounda, a Luxury Collection Resort, Crete

Exterior
Private beach, scuba diving, snorkelling, waterskiing
Private beach, scuba diving, snorkelling, waterskiing
Private beach, scuba diving, snorkelling, waterskiing
Indoor pool, 3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas

Overview of Blue Palace Elounda, a Luxury Collection Resort, Crete

Blue Palace Elounda, a Luxury Collection Resort, Crete

5.0 star property
5-star beachfront hotel with spa, near Plaka Beach

9.2/10 Superb

284 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Plaka, Elounda, Agios Nikolaos, Crete Island, 72053
Main amenities
  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Rooftop terrace
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Steam room
  • Children's pool
  • Pool bar
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Separate bath and shower

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 55 min drive
  • Sitia (JSH) - 78 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Charoupia - 7 min walk
  • Thalassa - 8 min walk
  • Despina - 3 min drive
  • Anemomylos - 4 min drive
  • Taverna - 4 min drive

About this property

Blue Palace Elounda, a Luxury Collection Resort, Crete

Blue Palace Elounda, a Luxury Collection Resort, Crete offers a private beach and gives you access to on-site scuba-diving, snorkelling and surfing/body boarding. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Blue Door, one of 5 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a rooftop terrace and a poolside bar. The helpful staff and beach location get great marks from fellow travellers.

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 251 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
  • Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.
  • A credit card deposit is only valid when card and cardholder are present at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails
  • Scooter/moped hire
  • Canoeing
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Waterskiing
  • Windsurfing
  • Shopping

Working away

  • Business centre
  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • 3 outdoor pools
  • An indoor pool
  • Designer shops on site
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Portable bath seats
  • Lowered electrical outlets in bathroom
  • Grab bar in bath
  • Lever door handles

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The Elounda Spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Blue Door – This seafood restaurant serves lunch and dinner.
Brand -new dining concept – This restaurant only serves dinner. Open selected days.
Asia Deep Blue – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
Olea – This restaurant specialises in Greek cuisine and serves breakfast and dinner. Open daily.
Isola – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Blue Palace Elounda, a Luxury Collection Resort, Crete is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 7 November and 22 April.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 8 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property’s heated pool temperatures may range from 78-82 degrees Fahrenheit (26-28 degrees Celsius).
Property registration number 1040K015A0000201

Also known as

Blue Palace Luxury Collection Resort Agios Nikolaos
Blue Palace Luxury Collection Resort Elounda
Blue Palace Luxury Collection Agios Nikolaos
Blue Palace Luxury Collection Elounda
Blue Palace Luxury Collection Resort Crete Agios Nikolaos
Blue Palace Luxury Collection Crete Agios Nikolaos
Blue Palace Luxury Collection Crete
The Blue Palace A Luxury Collection Resort Spa Crete
Blue Palace a Luxury Collection Resort Spa
Blue Palace a Luxury Collection Resort Spa Crete
Blue Palace Elounda a Luxury Collection Resort Crete
Blue Palace Elounda a Luxury Collection Resort Spa Crete
Blue Palace Elounda, a Luxury Collection Resort, Crete Hotel

Frequently asked questions

Is Blue Palace Elounda, a Luxury Collection Resort, Crete currently open?
The property is closed between 7 November and 22 April.
Does Blue Palace Elounda, a Luxury Collection Resort, Crete offer free cancellation for a full refund?
Yes, Blue Palace Elounda, a Luxury Collection Resort, Crete does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Blue Palace Elounda, a Luxury Collection Resort, Crete?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, there are 3 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Sorry, pets aren't allowed.
Is parking offered on site at Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Blue Palace Elounda, a Luxury Collection Resort, Crete?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
What is there to do at Blue Palace Elounda, a Luxury Collection Resort, Crete and nearby?
Have fun with on-site activities such as mountain biking, sailing and waterskiing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Blue Palace Elounda, a Luxury Collection Resort, Crete also has 2 bars, a private beach and an indoor pool, as well as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Blue Palace Elounda, a Luxury Collection Resort, Crete?
Yes, there are 5 on-site restaurants, featuring Asian cuisine. Nearby restaurants include Charoupia (7-min walk), Thalassa (8-min walk) and Taverna (2.1 mi).
Does Blue Palace Elounda, a Luxury Collection Resort, Crete have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Blue Palace Elounda, a Luxury Collection Resort, Crete like?
Blue Palace Elounda, a Luxury Collection Resort, Crete is located a short 11-minute walk from Plaka Beach. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

The best hotel
Our stay at the Blue Palace was absolutely amazing. The staff were attentive, helpful and our room was clean. The food was the best I’ve ever tasted. It’s the best hotel I’ve stayed at.
Kallistheni, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ronit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed at the Sepses Suite with a private pool overlooking Spinalonga. Room + Pool were excellent, staff is fantastic, friendly and eager to help in any way they can. The only let down was the quality of the Room Service food, which was unacceptable for this hotel (Burger that was worse than that of a fast-food outlet, with bland ready made fries, a set of cheese-pies in the afternoon was clearly brought over from the breakfast buffet and reheated, not cooked from fresh). Minor gripes were the illogically placed bannisters in the balcony, that do not permit you to enjoy the fantastic view if you are seated. What is the point of installing sky-high banners that prevent guests from enjoying the view they are paying for? Same for the pool area, you are looking at a low rock wall and not the view, which however is visible when you are seated on the deck.
Ioannis, 3-night trip
Verified Hotels.com guest review

6/10 Good

Amir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely wonderful stay!
Monica, 6-night family trip
Verified Expedia guest review

2/10 Poor

erez, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It’s Very Good..
ABDULLA, 5-night family trip
Verified Expedia guest review

8/10 Very good

We will be back
This is our seventh time staying here I think that says it all it has beautiful views the facilities are excellent the restaurants are top quality for Greece
Gary, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Service is a disaster – worst Marriott experience
First,no one came to pick up our car and our luggage.Then we had no viewing of the stiff property which is problematic when no one had told you about the only existing funicular. Their English is poor.Male staff can be rude,e.g. declining to get you a coffee 5mn before the breakfast ends. They’ll clear the table though you’re not done, carrying dirty dishes from others. Multiple times our car came 30mn late after chasing and bringing someone’s else car.Once they just dropped it at the reception, engine and key on and no one around. More shocking, when we arrived at Sixt airport agency before flying, we realised that they had left the car key of another client into ours. Expect them to enter your room, randomly call despite your privacy request. Staff is robotic and unable to address any unexpected remark such as a no when asking if you’re pleased with your stay (with no action). Beach staff can be incredibly lazy (exception for the supervisor).They chill and can decline to bring you towels.No shame in letting elder people struggling to sit despite having the large area for suites almost empty. Conciergerie missed a dinner reservation. Final bill was twice wrong;we had to explain that is technically impossible that we had lunch before we checked in. Even hotels.com supervisor complained about them when trying to modify our reservation,which never happened. Don’t except a special treatment if you’re a Marriott Bonvoy member,late checkout or upgrade,despite availability
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tazeen, 3-night trip
Verified Expedia guest review