Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cuernavaca, Morelos, Mexico
1 room, 2 adults

Holiday Inn Cuernavaca

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440, Mexico

3-star hotel in Cuernavaca with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Lowest price€55
available on 29/10/2020Price may be available on other dates
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Guests rated location
Based on 80 verified reviews from guests who stayed at this property
Quiet
34 positive mentions34 guests said the location is quiet
Safe
18 positive mentions18 guests said the location feels safe
Convenient
15 positive mentions15 guests said the location is convenient
Dining options
14 positive mentions14 guests said there were lots of dining options

Popular amenities

  • Free parking
  • Free parking
  • Pool
  • Pool
  • Free WiFi
  • Free WiFi
  • Pet-friendly
  • Pet-friendly
  • Gym
  • Gym
  • Non-smoking
  • Non-smoking
  • Air Conditioning
  • Air Conditioning

COVID-19: Hygiene and cleanliness

Official standards

This property advises that it adheres to Clean Promise (IHG) sanitization guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Hair salon
  • Free WiFi and free parking

For families

  • Free cribs/infant beds
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 6 min walk
  • Juan Soriano Museum - 25 min walk
  • Cuernavaca Golf Club - 27 min walk
  • Palace of Cortes Museum - 28 min walk
  • Artisanal Market - 28 min walk
  • Tabachines Golf Club - 29 min walk
  • Teopanzolco Archaeological Zone - 29 min walk
  • Robert Brady Museum - 29 min walk
  • Plaza de Armas - 30 min walk
More about the area
8.4Very Good245See all 245 Hotels.com reviews
  • No hay medidas de seguridad para Covid-19 como tal, no todos los empleados usan…Oct 5, 2020
  • They had a strike, I lost a business meeting, we has to check out earlier and walk very…Mar 6, 2020

Holiday Inn Cuernavaca

from €55
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking, Pool View
  • Suite, 1 King Bed, Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking

More great choices

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What’s around Holiday Inn Cuernavaca

Landmarks

  • Heart of Cuernavaca
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min walk
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 6 min walk
  • Juan Soriano Museum - 25 min walk
  • Cuernavaca Golf Club - 27 min walk
  • Palace of Cortes Museum - 28 min walk
  • Artisanal Market - 28 min walk
  • Tabachines Golf Club - 29 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 71 min drive
Check location
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At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site
Holiday Inn CuernavacaCheck location

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Playground on site
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 28406
  • Conference space size (meters) - 2640
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recommended hotels

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Special features

Dining

Las Cascadas - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Holiday Inn Cuernavaca’s small print

Also known as

  • Holiday Inn Cuernavaca
  • Holiday Inn Hotel Cuernavaca
  • Holiday Inn Cuernavaca Hotel
  • Cuernavaca Holiday Inn
  • Holiday Inn Cuernavaca Hotel
  • Holiday Inn Cuernavaca Cuernavaca
  • Holiday Inn Cuernavaca Hotel Cuernavaca

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

Optional extras

Rollaway beds are available for MXN 455.0 per night

Buffet breakfast is offered for an extra charge of MXN 230 for adults and MXN 110 for children (approximately)

Pets are allowed for an extra charge of MXN 982.5 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Cuernavaca

  • Does Holiday Inn Cuernavaca offer free cancellation for a full refund?
    Yes, Holiday Inn Cuernavaca does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Cuernavaca?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Cuernavaca?
    Yes, there's free self and valet parking.
  • Is there a pool at Holiday Inn Cuernavaca?
    Yes, there's an outdoor pool.
  • Are pets allowed at Holiday Inn Cuernavaca?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of MXN 982.5 per pet, per night.
  • What are the check-in and check-out times at Holiday Inn Cuernavaca?
    You can check in from 3:00 PM to midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Holiday Inn Cuernavaca?
    Yes, Las Cascadas offers garden views. Nearby restaurants include Don Atilio (5-min walk), Gusto Cuernavaca (10-min walk), and Leños Pizza (11-min walk).

Recent reviews

Very Good 8.4 From 245 reviews

Very Good 8.0
Excellent service. Good value for the price.
Oct 11, 2019Verified Hotels.com guest review
Jose, mx1 night business trip
Exceptional 10.0
Very good hotel close to everything the I was doing for my business & great stuff. Thanks
Sep 3, 2019Verified Hotels.com guest review
Hector, us2 night business trip
Exceptional 10.0
great service
PEOPLE IS GREAT, RESTAURANT BAR BY THE POOL GOOD SERVICE
Aug 30, 2019Verified Hotels.com guest review
JOHAN, us1 night trip with friends
Exceptional 10.0
Hidden Gem
A very beautiful property with excellent service. Food was outstanding and reasonable. One of the best hotels I have stayed in at a reasonable price
Aug 12, 2019Verified Hotels.com guest review
Michael, us5 night trip
Exceptional 10.0
Hidden Gem
Very nice property with extraordinary service. Staff is outstanding. Great food at ridiculously low prices
Aug 17, 2019Verified Hotels.com guest review
Michael, us4 night trip
Exceptional 10.0
Nice gardens
The gardens are beautiful. The buffet was very good but expensive.
Mar 1, 2019Verified Hotels.com guest review
Maria, ca2 night romance trip
Good 6.0
Low maintenance in pools and jacuzi
Hotel room was good but the main reason because my family and I visit this hotel are the pools and jacuzi who was cold and dirty water both days when in other days has hot water refueling and circulating. 2 pools in upper area behind the hotel dirty too and nobody cleaning day by day
Mar 1, 2019Verified Hotels.com guest review
Ricardo, us1 night family trip
Exceptional 10.0
Great place to stay
The place was really nice and clean. Check in and check out very quickly and the city was amazing and the weather unbeatable
Mar 2, 2019Verified Hotels.com guest review
Adrián, us1 night romance trip
Exceptional 10.0
Nice property
Beautiful pool area and surroundings. Staff friendly
Jan 2, 2019Verified Hotels.com guest review
Michael, us3 night romance trip
Exceptional 10.0
Great bed & pillows
Dec 8, 2018Verified Hotels.com guest review
Javier, mx1 night romance trip
See all reviews

Holiday Inn Cuernavaca

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