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Bull Reina Isabel & Spa

4.0 star property
4-star beachfront hotel with spa, near Las Canteras Beach

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Bull Reina Isabel & Spa

Photo gallery for Bull Reina Isabel & Spa

Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Exterior
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, dinner served; Fusion cuisine
2 restaurants, breakfast, dinner served; Fusion cuisine

Overview of Bull Reina Isabel & Spa

9.0

Superb

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Spa
  • Free WiFi
  • Gym
Map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Standard Double Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Double Room (Spa access included)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Spa access included. 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Spa access included. 3 Adults)

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Sea View (Spa access included)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Sea View (Spa access included)

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

  • 23 sq m
  • Ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Single Room (Spa access included)

  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

About this area

What's nearby

  • On the beach
  • Las Canteras Beach - 3 min walk
  • Port of Las Palmas - 42 min walk
  • Santa Catalina Park - 1 min drive
  • Gran Canaria Marina - 3 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 37 min drive

Restaurants

  • Café Regina - 2 min walk
  • La Buena Vida - 4 min walk
  • Starbucks - 4 min walk
  • Paparazzi - 4 min walk
  • La Madrileña - 4 min walk

About this property

Bull Reina Isabel & Spa

At Bull Reina Isabel & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a five-minute walk of Las Canteras Beach. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body scrubs and aromatherapy. Roma, one of 2 restaurants, offers ocean views, and serves breakfast and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a rooftop terrace and a poolside bar.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 225 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach

Working away

  • Meeting room
  • Computer station
  • Conference space (9386 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1964
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has massage/treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Roma – Overlooking the ocean, this restaurant serves breakfast and dinner.
Summum – This restaurant specialises in Fusion cuisine.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Hotel Reina Isabel
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Does Bull Reina Isabel & Spa offer free cancellation for a full refund?
Yes, Bull Reina Isabel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bull Reina Isabel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Bull Reina Isabel & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Bull Reina Isabel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bull Reina Isabel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Bull Reina Isabel & Spa?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless social distancing is available.
Is there an on-site casino at Bull Reina Isabel & Spa?
No, this hotel doesn't have a casino, but Casino Las Palmas (9-min walk) is nearby.
What is there to do at Bull Reina Isabel & Spa and nearby?
Bull Reina Isabel & Spa has 2 bars and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Bull Reina Isabel & Spa?
Yes, there are 2 on-site restaurants, featuring Fusion cuisine, ocean views and poolside dining.
Does Bull Reina Isabel & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Bull Reina Isabel & Spa like?
Bull Reina Isabel & Spa is located on the boardwalk, a short 4-minute walk from Santa Catalina Park and 3 minutes' walk from Las Canteras Beach.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Alison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing
Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

A few problems
The hotel is beginning to show its age. Our room had a few problems, flaking paint from ceiling, socket not working, toilet seat badly fitted…minor issues but important…basic maintenance is not undertaken. The hotel TV is highly biased to EU channels…no BBC1 or 2 or ITV. The rooms facing the sea are nice but the hotel faces north and you do not get sun on the balcony. The restaurant is mediocre…food needs to be served hot.
Michael, 14-night trip
Verified Hotels.com guest review

6/10 Good

This hotel was only OK, particularly at this price point. The place seems rather tired especially the rooms. The service was not very friendly. The breakfast buffet, though abundant, was just not very tasty.
Alexandra, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Winter Sun Treat
Very enjoyable stay. Extremely pleasant and helpful staff, room clean and serviced daily. Food good standard and plenty of choice. Pleasantly surprised by warm temperature of outside pool.
Margaret, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

stephen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I like everything
Arelys, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

FRANK, 7-night trip
Verified Hotels.com guest review