Hotel Best Semiramis

Photo gallery for Hotel Best Semiramis

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Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Indoor pool, outdoor pool, pool umbrellas
Minibar, in-room safe, desk, free WiFi

Overview of Hotel Best Semiramis

Hotel Best Semiramis

5.0 star property
Luxury hotel in Puerto de la Cruz with spa and outdoor pool

7.8/10 Good

464 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels
  • Seasonal outdoor pool
  • Pool bar
  • Swim-up bar
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the waterfront
  • Lago Martianez Swimming Pools - 8 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive
  • Tenerife (TFS-Tenerife South) - 58 min drive

About this property

Hotel Best Semiramis

Take in the views from the rooftop terrace when you stay at Hotel Best Semiramis. You can take a dip in the outdoor pool, then visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a fitness centre. Fellow travellers say good things about the helpful staff and restaurant.

All-inclusive

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 287 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service
  • Snack bar/deli

What to do

  • Surfing/body boarding
  • Windsurfing
  • Beach nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

All-inclusive

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam.

Dining

Restaurante Buffet – This restaurant only serves dinner. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Safes in guest rooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June until 30 September.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Hotel
Best Semiramis Puerto de la Cruz
Best Semiramis
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Frequently asked questions

Overall score and ratings

7.8

Good

8.6/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

alan, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the stay with the family! Great views of the ocean, easy access to the city by foot, spacious rooms, friendly staff, reasonable prices. On the flip side, there could've been more options for vegetarians for dinner.
Chandrasekar, 7-night family trip
Verified Expedia guest review

8/10 Very good

Decent for a short stay
Well maintained hotel high up above waterfront. Excellent views and decent restaurants nearby. Food at hotel somewhat mediocre
Trevor, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big room, amazing view, good price-quality ratio
Nicely renovated bigger hotel just a couple of minutes to walk to the center of Puerto. We had a nice stay in the room, heated pool and area. You have a great view and really rooms with a lot of space. You can hear the waves and ocean all night, we loved it, some people do not. The price-quality ratio is absolutely good.
Martin, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Keith, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel but eat out is better
Great hotel but the bar lets it down, could not buy a coffee in the Resturant
Keith, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean , friendly staff , good location , good food. they could do better in using less plastic cups and vary in food but over all was nice stay.
Isaac, 10-night family trip
Verified Expedia guest review

8/10 Very good

Breakfast was great, staff were friendly but the hotel felt very understaffed. Room was clean, and big with an amazing view
yasmin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay, everythig GREAT!!
hector, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 7-night family trip
Verified Hotels.com guest review