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Real de Puebla

3.5 star property
Hotel with outdoor pool, near Metropolitan Auditorium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Real de Puebla

Breakfast, lunch, dinner served; Mexican cuisine
Outdoor pool
Outdoor pool
Reception
Reception

Reviews

6.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Water dispenser
  • Laundry service
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
5 Poniente 2522 Col La Paz, 100m from Juarez Avenue, Puebla, PUE, 72160

What's nearby

  • Puebla Cathedral - 5 min drive - 2.8 km
  • Zócalo de Puebla - 6 min drive - 2.6 km
  • Angelopolis Commercial Center - 6 min drive - 3.2 km
  • Metropolitan Auditorium - 7 min drive - 4.3 km
  • Centro Expositor - 9 min drive - 6.8 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 37 min drive
  • Puebla–Cholula Tourist Train Terminal - 29 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Bistro 702 - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Sonora Grill Prime - ‬2 min walk
  • ‪Beirut Beer Pong - ‬4 min walk

About this property

Real de Puebla

Real de Puebla puts you within a 10-minute drive of Puebla Cathedral and Zócalo de Puebla. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Talavera, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 161 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Talavera – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Real Puebla Hotel
Best Western Real Hotel
Best Western Real Puebla
Best Western Real
Best Western Real De Puebla Hotel Puebla
Best Western Puebla
Best Western Plus Real Puebla Hotel
Best Western Plus Real Hotel
Best Western Plus Real Puebla
Best Western Plus Real
Best Western Real De Puebla
Best Western Plus Puebla Hotel
Best Western Real De Puebla Hotel
Best Western Plus Real de Puebla
Real de Puebla Hotel
Real de Puebla Puebla
Best Western Plus Puebla
Real de Puebla Hotel Puebla

Frequently asked questions

Is there a pool at Real de Puebla?
Yes, there's an outdoor pool.
Are pets allowed at Real de Puebla?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Real de Puebla?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Real de Puebla?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Real de Puebla and nearby?
Real de Puebla has an outdoor pool and a garden.
Are there restaurants at or near Real de Puebla?
Yes, Talavera offers Mexican cuisine.
What's the area around Real de Puebla like?
Real de Puebla is a short 6-minute walk from Fuente de los Frailes and 16 minutes' walk from Museum of the Mexican Army and Air Force.

Real de Puebla Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Good
It was nice.
Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Price good, location good.they have to improve in food variety.
5-night trip
Verified Expedia guest review

10/10 Exceptional

The stay was great the only thing the bothered me was the smell coming from the bathroom drain, besides great service and clean!
Francisco Javier, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Well located, but did not notice during booking that hotel rooms don’t have A/C. Was hot in the room during the day. They brought an additional fan but was a loud unit
3-night business trip
Verified Expedia guest review

4/10 Fair

Disappointment
We made a reservation for two rooms 4 people but they gave us vouchers for continental beakfast for 3 only and the reseptionist had a nasty attitude we will not go back again.
raul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bien
Falta más limpieza o hacer una renovación del hotel
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great customer service hotel in Puebla period.
The hotel was very clean. Customer service is on point. They great you with smile every time you walk in the lobby. They are always ready to help and assist you in making your stay enjoyable and pleasant. The breakfast is to die for. The pool area so beautiful and peaceful it makes you forget that you are in a rural area. Best experience ever Great Job I’ll surely be a guest for life when visiting Puebla Recommendation is 100+
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Centrally located, near bars, restaurants and shopping. Free valet service
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for travelers with a car.
Everything was fine and enclosed parking was available. The hotel's location seemed strange and the building is unusual -- the elevators were the tip-off to me that it was built to be a hospital. I knew the staff was too young to know the history of the building so I asked an older cab driver if it had been a hospital. He told me it was built to be one but the neighbors objected and it opened as a hotel though the property is still owned by the Jenkins Foundation -- a major philanthropic organization in Puebla. My only observation/suggestion is that low wattage LED bulbs could replace the automatic shutoff of lights in the hallways which make then dark and eerie, though the lights do come on with motion in the hallways.
Charles, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sub-standard level of room furniture and upkeep. There should be an upgrade of the furniture and general care
3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Was great, people like Manuel that work in the restaurant gave us an excellent visit
Achocoza, 3-night trip
Verified Expedia guest review

2/10 Poor

Very unfriendly staff at front desk. Room dirty and bathoom towels poor condition. I won't comeback to this hotel.
Vangee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome
I always stay there, it's convenient,it's close to great food and it's comfortable and safe
John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room was okay at best
Room was rarely cleaned and it had the worst shower! No pressure or hot water.
5-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Hotel cercano a la UPAEP
Buen lugar para conocer las inmediaciones de la UPAEP, a donde nuestro hijo estudiará el semestre próximo
Francisco, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, access to many restaurants and churches
Like it a lot, the employees were very cordial and helpful, the location was excellent, I had my graduation ceremony, it was great!
Verified Expedia guest review

6/10 Good

Nice Hotel At An Affordable Price
The hotel is in a good area and the staff is quite nice. The breakfast is quite good and the price is affordable. The beds are comfortable and the bathrooms are clean. My complaints: Room walls are thin. You can hear the music from the dining room late into the night. The parking your car charge The hotel tries to charge you PER bag they take to your room or put In the car.
BPS Atlanta GA , 3-night trip
Verified Expedia guest review

8/10 Very good

Location and my needs are met
For the price and location can't beat it I will stay there again and again because of the location for my needs
Verified Hotels.com guest review

8/10 Very good

Overnight stay
The hotel was nice for an overnight stay. The price was good for a king size bed and a very comfortable room.
Verified Expedia guest review

10/10 Exceptional

Best Western Plus
Location location location great location for my needs great restaurants around there central is 10 minutes walking
Verified Hotels.com guest review

8/10 Very good

The bath tub Very small and old construction
Verified Hotels.com guest review

2/10 Poor

HORRIBLE EXPERIENCE
I will never return to this temible hotel, there were BEDBUGS and I was bitten and cause me very itchy and welts . Very unpleasant experience, don´t recommend to anyone.
Verified Expedia guest review