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Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
Suburban hotel with outdoor pool, near Knott Sky Park
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
71487 Twentynine Palms Highway, Twentynine Palms (and vicinity), 92277, CA, United States of America
7.6.Good.550 verified Hotels.com guest reviews
Friendly staff, thank you. Clean, comfortable hotel rooms. Air conditioning fine but a…
Jun 23, 2021
We stayed here for a week. The room was clean the bed was very comfortable the darkening…
Jun 7, 2021
Official standards
This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Easy parking89 positive mentions
Quiet89 positive mentions
Convenient65 positive mentions
Safe61 positive mentions
Dining options31 positive mentions
- Free parking
- Pool
- Free WiFi
- Gym
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 83 smoke-free guestrooms
- Daily housekeeping
- Outdoor pool
- Fitness center
- 24-hour business center
- Terrace
For families
- Rollaway/extra beds (surcharge)
- Microwave
- Refrigerator
- Connecting/adjoining rooms available
- Private bathroom
- Television
What’s around
- In a national park
- Knott Sky Park - 38 min walk
- Twentynine Palms Art Gallery - 3.9 mi / 6.2 km
- Joshua Tree National Park Oasis Visitor Center - 4.6 mi / 7.4 km
- Joshua Tree National Park North Entrance - 8.1 mi / 13 km
- Joshua Tree Visitor Center - 12.3 mi / 19.7 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
- Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
- Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)
- Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
- Suite, 1 King Bed, Non Smoking, Kitchenette
- Standard Room, 1 King Bed, Accessible, Bathtub
- Standard Room, 1 Queen Bed, Accessible, Bathtub
- Standard Room, 2 Double Beds, Accessible, Bathtub
- Executive Room, 1 King Bed, Non Smoking, Microwave
Location
71487 Twentynine Palms Highway, Twentynine Palms (and vicinity), 92277, CA, United States of America
- In a national park
- Knott Sky Park - 38 min walk
- Twentynine Palms Art Gallery - 3.9 mi / 6.2 km
What’s around
Landmarks
- In a national park
- Knott Sky Park - 38 min walk
- Twentynine Palms Art Gallery - 3.9 mi / 6.2 km
- Joshua Tree National Park Oasis Visitor Center - 4.6 mi / 7.4 km
- Joshua Tree National Park North Entrance - 8.1 mi / 13 km
- Joshua Tree Visitor Center - 12.3 mi / 19.7 km
Getting around
- Palm Springs Intl. Airport (PSP) - 70 min drive
- Bermuda Dunes, CA (UDD) - 75 min drive
At a glance
Hotel size
- This hotel has 83 rooms
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
- Free onsite extended parking
- Free onsite RV/bus/truck parking
- Wheelchair-accessible van parking on site
Other information
- Smoke-free property
In the hotel
Food and drink
- Free reception
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Outdoor pool
- Fitness facilities
- Spa tub
- Golfing nearby
- Hiking/biking trails nearby
Working away
- 24-hour business center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
Facilities
- Number of buildings/towers - 4
- Garden
- Picnic area
- Terrace
Accessibility
- Braille or raised signage
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible van parking
- Lever door handles
Languages Spoken
- English
In the room
Home comforts
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
Freshen up
- Private bathroom
- Shower/tub combination
- Free toiletries
- Hair dryer (on request)
Be entertained
- 42-inch LCD TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Free local calls
Food and drink
- Refrigerator
- Microwave
More
- Daily housekeeping
- Connecting/adjoining rooms available
- Access via exterior corridors
Small print
Also known as
- Best Western Gardens
- Twentynine Palms Best Western
- Best Western Gardens Hotel at Joshua Tree National Park
- Best Western Gardens Hotel
- Best Western Gardens Hotel Joshua Tree National Park
- Best Western Gardens Hotel National Park
- Best Western Gardens Joshua Tree National Park
- Best Western Gardens National Park
- Best Western Gardens Joshua Tree National Park Twentynine Palms
- Best Western Garden Hotel Twentynine Palms
- Best Western Twentynine Palms
Optional extras
Rollaway beds are available for USD 10 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
Mandatory fees
Breakage deposit: USD 250 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Sure Stay Plus by Best Western Twentynine Palms Joshua Tree does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
- Yes. Nearby restaurants include TK Express Chinese Kitchen (9-min walk), Del Taco (2.2 mi), and Red Lotus (2.9 mi).
- No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.
- Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sure Stay Plus by Best Western Twentynine Palms Joshua Tree also has a fitness center and a picnic area, as well as a garden.
7.6.Good.550 verified Hotels.com guest reviews
- 6.0.Good
Needs a thorough clean
The room was okay, the refrigerator was disconnected and was leaking, the shower had some yellow spots, and the pool was dirty. The room overall was okay. Just stayed for the night
paulina, 1 night family trip, May 30, 2021
Verified Hotels.com guest review
- 2.0.Poor
Dont stay there !
staff was rude and no breakfast was offered . rooms were dirty and old as well as for the rest of the hotel. we stay a many hotels and wont be going back there. Were extremely unhappy and upset . The manager had attitude and was extremely rude to my kids as they were leaving the rooms .she spoke back to us and told us she will bring the police if we wont check out in 5 min. we have arrived 2 am to check in and in check in heather gave us late check out but manager didn't accommodated us . paying $400 for 2 rooms no breakfast and nasty manager ... NEVER agin! stay away from this place. also there were cockroaches everywhere and only 1 bar of soap in each room ...
Tal, 1 night trip, May 30, 2021
Verified Hotels.com guest review
- 4.0.Fair
Room was very dirty. Didn't like the experience at all!
1 night family trip, May 29, 2021
Verified Hotels.com guest review
- 6.0.Good
Upstairs room didn’t have any carpet for insulating sound. After a very long drive and tired we were woken up numerous times between midnight and 5 am to the sound of what I can only guess were elephants above us. Plus the loud sounds of water through the pipes multiple times all night when they showered or flushed.
1 night romance trip, Apr 25, 2021
Verified Expedia guest review
- 10.0.Exceptional
Very nice spacious room, enjoyed the jetted tub!
2 night trip, Apr 24, 2021
Verified Expedia guest review
- 4.0.Fair
What a dump
What a dump! The pool /spa plaster was so bad it felt like we were sitting in a cement mixer. The floor in rooms had something bumpy under the carpet. Breakfast was a microwave burrito and a bag of instant oatmeal. Not going back anytime soon. Too bad it could be a great spot to stay for the Joshua Tree Music Festivals. Bummer !
erik, 1 night trip with friends, Apr 23, 2021
Verified Hotels.com guest review
- 10.0.Exceptional
Nice rooms and friendly service
1 night trip, Apr 21, 2021
Verified Expedia guest review
- 10.0.Exceptional
returned to home for visit
Very nice.
1 night family trip, Apr 20, 2021
Verified Hotels.com guest review
- 2.0.Poor
This place is a rip off. Please don’t spend any of your hard earned cash booking this place. The carpet in room is filthy. I had to walk around with shoes so I didn’t contract any disease. The couch in room was just as stained as filthy as the floor. If the drive wasn’t so long. I would have headed home that night. 0 of 5 stars. Again please do yourself a favor save your money
1 night romance trip, Apr 16, 2021
Verified Expedia guest review
- 6.0.Good
Disappointing
Just ok didn’t take my hotels.com card said I booked through Expedia no shampoo in room and towels like sand paper ceramic tile in shower dingy needs cleaned. Disappointing
Mary, 1 night family trip, Apr 10, 2021
Verified Hotels.com guest review