739 Canal Street at Bourbon, New Orleans, LA, 70130
What's nearby
Bourbon Street - 1 min walk - 0.1 km
Canal Street - 1 min walk - 0.1 km
Caesars New Orleans Casino - 11 min walk - 1.0 km
Caesars Superdome - 16 min walk - 1.4 km
Ernest N. Morial Convention Center - 17 min walk - 1.5 km
Getting around
New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive
New Orleans Union Passenger Terminal - 19 min walk
Canal at Bourbon Stop - 1 min walk
Canal at Carondelet Stop - 1 min walk
Canal at Royal Stop - 1 min walk
Restaurants
Bourbon Street Drinkery - 2 min walk
Deanie's Seafood Restaurant in the French Quarter - 3 min walk
Bourbon House - 1 min walk
Acme Oyster House - 2 min walk
Cafe Beignet, Canal St - 2 min walk
About this property
Crowne Plaza New Orleans French Qtr - Astor
Crowne Plaza New Orleans French Qtr - Astor offers a fantastic location, putting you a short five-minute walk from Bourbon Street and Canal Street. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Caesars New Orleans Casino and Audubon Aquarium. Fellow travellers say great things about the helpful staff and restaurant. The property is only a short walk from public transportation: Canal at Bourbon Stop and Canal at Carondelet Stop are steps away.
Languages
English, Spanish
At a glance
Hotel size
693 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in time starts at 4 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site valet parking (USD 49 per day; includes in/out privileges)
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golfing nearby
Segway hire/tours nearby
Working away
24-hour business centre
20 meeting rooms
Conference space (32000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Dickie Brennan’s Bourbon – On-site restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Parking
Valet parking costs USD 49 per day with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit coolers in guestrooms.
Also known as
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans
Crowne Plaza New Orleans French Qtr Astor
Astor Crowne Plaza New Orleans an IHG Hotel
Astor Crowne Plaza New Orleans French Quarter
Crowne Plaza New Orleans French Qtr - Astor Hotel
Crowne Plaza New Orleans French Qtr - Astor New Orleans
Astor Crowne Plaza New Orleans French Quarter an IHG Hotel
Crowne Plaza New Orleans French Qtr - Astor Hotel New Orleans
Frequently asked questions
Does Crowne Plaza New Orleans French Qtr - Astor offer free cancellation for a full refund?
Yes, Crowne Plaza New Orleans French Qtr - Astor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza New Orleans French Qtr - Astor?
Yes. Valet parking costs USD 49 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Crowne Plaza New Orleans French Qtr - Astor?
You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza New Orleans French Qtr - Astor?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (11-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at Crowne Plaza New Orleans French Qtr - Astor and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Crowne Plaza New Orleans French Qtr - Astor?
Yes, there's an on-site restaurant, Dickie Brennan’s Bourbon.
What's the area around Crowne Plaza New Orleans French Qtr - Astor like?
Crowne Plaza New Orleans French Qtr - Astor is in French Quarter, a short 1-minute walk from Canal at Bourbon Stop and 11 minutes' walk from Caesars New Orleans Casino. The local area is considered walkable, as well as being good for shopping.
Crowne Plaza New Orleans French Qtr - Astor Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
STACEY
STACEY, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Artwone
Artwone, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 December 2024
First and Last Stay
We picked this hotel initially because our favorite hotel was booked up. First let me say, the desk clerks and bellmen we're awesome. Very helpful and accommodating. That being said, we did not enjoy the stay. The bed was very uncomfortable. The room temp was too cold, even after we shut off the AC. And there were no blankets in the room so I slept with my hoodie and socks on. There was a solid bass music going on very late from somewhere. And in the morning we heard noises that may or may not have been a rodent in the walls. We ended up checking out after one night of our two night stay, even though it was already paid for, when we were able to finally get into our favorite hotel.
Annette
Annette, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Needs a major upgrade and needs to fix the building deteriorating because of it’s age and use.
Malachi
Malachi, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Very pleased with the staff.
Christy
Christy, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
This time the room was much better , only thing I didn’t like was it didn’t have any hot water to shower. Must say the room was cleaner and updated better than my previous stay . Only issue again was there is no hot water and I was told on my first stay to run the shower and sink at the same time that did not help .
Dionne
Dionne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Wandaful weekend
Great stay. Great location. The room was very clean. I would book again.
Wanda
Wanda, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Greg
Greg, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
James
James, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Willie
Willie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Will
Will, 2-night trip
Verified Hotels.com guest review
4/10 Fair
14 December 2024
There’s much better options for the same price
Extremely loud until 2 am, even on the 13th floor. The room we booked had a roof leak so moved us to a different room with queen instead of king. Water didn’t get hot and then shut off entirely in the morning while we were getting ready. Room key stopped working and the staff tried to reset it 3 different times and we kept having to go up and down the elevator to have it reset, it ended up taking 25 minutes.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Great location beds not great
Great area clean room but horrible pillows and mattress. Bath tub stopper wouldn’t go down so you couldn’t run a bath.
Dianne
Dianne, 3-night trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
Wouldn't recommend
It was so loud outside our hotel room from the street noise, passerby's arguing and/or the music. We only had access to hot water for 24 hours of a three night stay.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
11 December 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Jamie
Jamie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
ShaKayla
ShaKayla, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Krystal
Krystal, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
It is what it is
Great location we were able to walk to everything we wanted to do.
Overall the hotel was beautiful however my room was underwhelming bed frame was damaged, bathroom was outdated and half stocked with shampoo and no body wash. One of my lamps didn’t work and the tv wouldn’t work.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
7 December 2024
Comfortable room but check-in staff not friendly
It was overall good. The room was big and quiet. The staff at the check-in counters are not so friendly though, very little communication.
Celine
Celine, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Bayou Classic
Room was amazing. Only complaint is the water in shower was cold. But the hotel was full to capacity so I understand