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Knight Castle Hotel

5.0 star property
Adults-only hotel with spa, near Gold Souk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Knight Castle Hotel

Interior
View from property
View from property
Lobby
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Spa
  • Free parking
  • Gym
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free shopping centre shuttle
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
Feel at home
  • Fridge
  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Designer toiletries
Bathrobes
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Designer toiletries
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Blackout curtains
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Minibar, in-room safe, desk, blackout curtains

Executive Single Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Designer toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby

Avani Deira Dubai Hotel

Pool
Spa
Airport transfer
Parking available
8.6 out of 10, Excellent, (1002)
The price is €111
includes taxes & fees
2 Jan - 3 January 2025
Avani Deira Dubai Hotel
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About the area

Map
Al Maktoum Street, S/N, Dubai, DU, 56262

What's nearby

  • Al Ghurair Centre - 10 min walk - 0.9 km
  • City Centre Deira - 3 min drive - 2.4 km
  • Gold Souk - 4 min drive - 4.4 km
  • BurJuman Mall - 4 min drive - 4.5 km
  • Dubai Cruise Terminal - 9 min drive - 8.3 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 55 min drive
  • Al Rigga Station - 8 min walk
  • Union Station - 12 min walk
  • Salah Al Din Station - 17 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Abu Shakra Restaurant and Cafe - ‬7 min walk
  • ‪Ghazal Coffee Shop - ‬7 min walk
  • ‪Arman Cafe - ‬6 min walk
  • ‪Club One - ‬5 min walk
  • ‪Rana Cafe - ‬6 min walk

About this property

Knight Castle Hotel

Knight Castle Hotel is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours). Guests can be pampered with massages at the spa, and Al Shindagah, one of 3 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a nightclub and a poolside bar. Public transportation is only a short walk: Al Rigga Station is 8 minutes and Union Station is 12 minutes.

Languages

Arabic, English, Filipino, French, Hindi, Polish, Russian

At a glance

DONE

Hotel size

    • 212 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: noon
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • Shopping
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate living room

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

Dining

Al Shindagah – This coffee shop serves breakfast, lunch and dinner. Open 24 hours.
Al Diwan – This restaurant specialises in Middle Eastern cuisine and only serves dinner.
Sketch – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Al Sharq – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 77 per person
  • Airport shuttle service is offered for an extra charge of AED 105 per vehicle (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Carlton Palace Hotel Dubai
Carlton Palace Hotel
Carlton Palace Dubai
Carlton Palace
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Carlton Palace Hotel
Knight Castle Hotel Hotel
Knight Castle Hotel Dubai
Knight Castle Hotel Hotel Dubai

Frequently asked questions

Does Knight Castle Hotel offer free cancellation for a full refund?
Yes, Knight Castle Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Knight Castle Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Knight Castle Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Knight Castle Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Knight Castle Hotel?
Yes, an airport shuttle is available. The charge is AED 105 per vehicle one-way.
What are the check-in and check-out times at Knight Castle Hotel?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Knight Castle Hotel and nearby?
Knight Castle Hotel has a nightclub and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Knight Castle Hotel?
Yes, there are 3 on-site restaurants, featuring Middle Eastern cuisine.
What's the area around Knight Castle Hotel like?
Knight Castle Hotel is a short 8-minute walk from Al Rigga Station and 10 minutes' walk from Al Ghurair Centre.

Knight Castle Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel can be upgrade to 5*
Khalid, 3-night family trip
Verified Expedia guest review

4/10 Fair

I recently had the opportunity to stay at the Carlton Palace Hotel in Dubai, and unfortunately, my experience left much to be desired. From the moment I entered the hotel, I couldn't help but notice the outdated facilities that desperately need renovation. The entire hotel seemed worn out and in dire need of a facelift. The room I stayed in was a stark reflection of this aging facility. The furniture looked tired, and the overall decor felt outdated. The lack of modern amenities was disappointing, especially considering the premium price I paid for my stay. The bathroom, in particular, looked like it had seen better days, with signs of wear and tear evident everywhere. Aside from the physical state of the hotel, the service I received was equally subpar. The staff, though polite, seemed overwhelmed and understaffed. This resulted in slow service, particularly in the hotel's dining areas. The restaurant staff appeared harried, and the quality of service suffered greatly. Additionally, I must highlight another significant issue during my stay at the Carlton Palace Hotel in Dubai: the severely limited and inconvenient car parking space. Finding a parking spot was a nightmare, primarily due to the inadequate size and layout of the parking area. The spaces were incredibly narrow and cramped, making it extremely challenging to maneuver even a standard-sized vehicle. One of the aspects that deeply disappointed me during my stay at the Carlton Palace Hotel was the breakfast buf
Ehab, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The location is nice, the hotel design is unique and cool - like having multiple palaces stacked on top of each other. Use the glass elevator to appreciate
Anton, 1-night business trip
Verified Expedia guest review

6/10 Good

Cost per night is good
Ossam, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Hamid, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Dubai stopover
Horrible experience, staff at check in counter, air conditioning, furniture, room cleanses not justified as 5 star rating. It should be 2 stars. I won’t recommend to stay here, Dubai had much better choices.😐
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karim, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Location is yhe most abvious pro
Ossam, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Samer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Over all it was ok.
Qamar, 1-night trip
Verified Expedia guest review

2/10 Poor

Inconvenient mattress Rooms bad smell Bad groceries at the breakfast Room in- cleanness ….Etc Will never go there again
Mahmoud, 2-night business trip
Verified Expedia guest review

6/10 Good

Not a great place , smoking smell everywhere, reception teams no idea how to search the biking ref, no professionals at al
Nishanth kannambally, 2-night business trip
Verified Expedia guest review

2/10 Poor

Abidemi A, 6-night trip
Verified Expedia guest review

8/10 Very good

Everything else was good service cleanness just the bed was ridiculously hard can't sleep well paying for 4 stars hotel
faisal, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Jose, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel canceled my reservation without any notice or explanation!
Fattah, 2-night trip
Verified Expedia guest review

2/10 Poor

Not cleaned and it’s not 5 stars hotel never
Rooms not clean Smell very bad Fridge not working and very bad smell WC very bad
Mohamed, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Excellent, except some basic fasilities missing
Jasbir, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Girardo, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Gary, 1-night trip
Verified Expedia guest review

2/10 Poor

I paid for 2 weeks, but only stayed there 2 nights. They haven’t refunded me back. Very unhappy
William, 14-night trip with friends
Verified Expedia guest review

8/10 Very good

A bit dated but generally good
Ajmal, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Worst hotel ever.
It is the worst hotel to stay in Dubai. Their rooms are extremely dirty, bathroom shower floods the entire bathroom, the reception at the hotel have an extremely bad attitude and dont care if your not happy with the stay. I had a really bad experience staying at this hotel and there are too many issues for me too list here. Bottom this is an extremely bad hotel to stay at. Do yourself a favor and stay away from this hotel. They have a 5 star rating which they probably got 30 years ago and have since dropped their standards. They are not even worth 1 star.
Waseem, 16-night business trip
Verified Hotels.com guest review

8/10 Very good

It was a nice hotel with great staff. The restaurant was a bit expensive
Inthiaz, 14-night trip
Verified Expedia guest review

4/10 Fair

The breakfast buffet was delicious! Service of agent at counter so unprofessional! The safe in the room and the fridge didn't work. It was too risky carrying the passports with us anywhere we went. Milk for my little one went bad. There was mold in the shower.
Kenya, 6-night family trip
Verified Expedia guest review