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Phi Phi Holiday Resort

3.5 star property
Ko Phi Phi beachfront resort with 2 restaurants, spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Phi Phi Holiday Resort

On the beach, white sand, beach towels, scuba diving
Front of property
Café
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Gym
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Beach towels
  • Children's pool
  • Room service
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
  • Garden
The price is €247
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 30 of 30 rooms

Premier Coral Seaview Studio

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Hill Top Sunset Studio

View from room

Hill Top Sunset Studio

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Sea View, Beachfront

In-room safe, individually decorated, individually furnished, desk

Studio, Sea View, Beachfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

In-room safe, individually decorated, individually furnished, desk

Superior Bungalow

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite with pool

Presidential Suite with pool | Living area

Presidential Suite with pool

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
  • 150 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Studio - Non Smoking

View from room

Family Studio - Non Smoking

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
2 bathrooms
Hairdryer
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Premier Room

Superior Premier Room

Superior Premier Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 47.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Seaview Studio

Balcony

Coral Seaview Studio

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
  • 47 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Sunset Pool Villa

Ocean Sunset Pool Villa

Ocean Sunset Pool Villa

Highlights

Balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 57 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Garden View, Garden Area

Garden view

Bungalow, Garden View, Garden Area

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite | View from room

Two-Bedroom Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Beachfront Premier PLUS

Beachfront Premier PLUS

Beachfront Premier PLUS

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 46.20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Premier Room

Beachfront Premier Room

Beachfront Premier Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 46 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Coral Deluxe Studio

Coral Deluxe Studio

Coral Deluxe Studio

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Honeymoon Premier

Beachfront Honeymoon Premier

Beachfront Honeymoon Premier

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 67.20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Premier POOL

Beachfront Premier POOL

Beachfront Premier POOL

Highlights

Balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 96 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Honeymoon Premier Room

In-room safe, individually decorated, individually furnished, desk

Beachfront Honeymoon Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Premier PLUS

In-room safe, individually decorated, individually furnished, desk

Beachfront Premier PLUS

  • Sleeps 2
  • 1 King Bed

View all photos for Family Hilltop Sunset Studio

In-room safe, individually decorated, individually furnished, desk

Family Hilltop Sunset Studio

  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Garden Bungalow

In-room safe, individually decorated, individually furnished, desk

Garden Bungalow

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow

In-room safe, individually decorated, individually furnished, desk

Superior Bungalow

  • Sleeps 2
  • 1 King Bed

Ocean Sunset Pool Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedrooms Family Suite

In-room safe, individually decorated, individually furnished, desk

2 Bedrooms Family Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Coral Studio With Sea View

In-room safe, individually decorated, individually furnished, desk

Coral Studio With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Premier Private Pool Room

In-room safe, individually decorated, individually furnished, desk

Beachfront Premier Private Pool Room

  • Sleeps 2
  • 1 King Bed

View all photos for Coral Beach Studio

In-room safe, individually decorated, individually furnished, desk

Coral Beach Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Premier Room

In-room safe, individually decorated, individually furnished, desk

Beachfront Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hill Top Sunset Studio

In-room safe, individually decorated, individually furnished, desk

Hill Top Sunset Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Premier Room

In-room safe, individually decorated, individually furnished, desk

Superior Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Coral Deluxe Studio

In-room safe, individually decorated, individually furnished, desk

Coral Deluxe Studio

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SAii Phi Phi Island Village

Pool
Spa
Airport transfer
Free WiFi
9.0 out of 10, Wonderful, (1000)
The price is €300
includes taxes & fees
21 Dec - 22 Dec
SAii Phi Phi Island Village
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About the area

Map
Leam Tong Beach, Ko Phi Phi, Krabi, 81000

What's nearby

  • Laem Tong Beach - 5 min walk - 0.5 km
  • Long Beach - 1 min drive - 0.0 km
  • Nui Beach - 1 min drive - 0.0 km
  • Loh Dalam Bay - 30 min drive - 2.5 km
  • Maya Bay - 110 min drive - 9.2 km

Getting around

  • Krabi (KBV-Krabi Intl.) - 26.8 miles/43.2 km
  • Phuket (HKT-Phuket Intl.) - 38.7 miles/62.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Slinky Beach Bar - ‬137 min drive
  • ‪Api restaurant - ‬28 min drive
  • ‪Ibiza Bar - ‬137 min drive
  • ‪The Stones Bar - ‬137 min drive
  • ‪Beach Bar - ‬137 min drive

About this property

Phi Phi Holiday Resort

At Phi Phi Holiday Resort, you can spend time at the beach playing volleyball, plus you'll have access to on-site scuba-diving, snorkelling and kayaking. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages and aromatherapy. Tai Rom Prao, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a free kid's club and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

English, Thai

At a glance

Hotel size

  • 169 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Ferry Schedule From Mainland: From Phuket to Ko Phi Phi (departing from Rasada Pier) - 8:30 AM, 11 AM, 11:30 AM, 1:30 PM, and 3 PM. From Krabi to Ko Phi Phi (departing from Klong Ji-Lard Pier) - 9 AM, 10:30 AM, 1:30 PM, and 3 PM. Guests must arrive at the pier at least 1 hour prior to departure as schedule may change based on weather conditions. Guests who arrive at Phuket or Krabi airport after 12 PM (noon) will have to stay on the mainland and board the morning ferry to Ko Phi Phi.
  • This property provides speed boat shuttle services from Ao Po Grand Marina to the property. Shuttle service is during scheduled times only and must be arranged in advance.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 1:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkelling

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Tai Rom Prao – This poolside restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Jimmy's cafe – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Sunset Bar – On-site bar. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 585 per person
  • Airport shuttle service is offered for an extra charge of THB 1500 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle for children between the ages of 4 and 12 costs THB 1300 (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Resort Phi Phi Island
Holiday Inn Resort Island
Holiday Inn Phi Phi Island
Ko Phi Phi Don Holiday Inn
Holiday Inn Phi Island
Phi Island Holiday Inn
Holiday Inn Resort Phi Phi Island Hotel Ko Phi Phi Don
Holiday Inn Ko Phi Phi Don
Holiday Inn Resort Phi Phi Island Ko Phi Phi
Holiday Inn Phi Phi Island Ko Phi Phi
Holiday Inn Phi Island
Ko Phi Phi Don Holiday Inn
Holiday Inn Ko Phi Phi Don
Phi Island Holiday Inn
Phi Phi Holiday Resort Resort
Phi Phi Holiday Resort Ko Phi Phi
Holiday Inn Resort Phi Phi Island
Phi Phi Holiday Resort SHA Extra Plus
Phi Phi Holiday Resort Resort Ko Phi Phi
Holiday Inn Resort Phi Phi Island an IHG Hotel

Frequently asked questions

Does Phi Phi Holiday Resort offer free cancellation for a full refund?
Yes, Phi Phi Holiday Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Phi Phi Holiday Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Phi Phi Holiday Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Phi Phi Holiday Resort?
Sorry, there's no on-site parking at Phi Phi Holiday Resort.
Is an airport shuttle service offered by Phi Phi Holiday Resort?
Yes, an airport shuttle is available from 7:00 AM to 1:00 PM on request. The charge is THB 1500 per person one-way.
What are the check-in and check-out times at Phi Phi Holiday Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Phi Phi Holiday Resort and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Phi Phi Holiday Resort also has 2 bars, a fitness centre and spa services, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Phi Phi Holiday Resort?
Yes, there are 2 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.
Does Phi Phi Holiday Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Phi Phi Holiday Resort like?
Phi Phi Holiday Resort is a short 5-minute walk from Laem Tong Beach and 18 minutes' walk from Loh Bagao Bay.

Phi Phi Holiday Resort Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

SAMUEL, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty breakfast restaurant
Katrine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

One who knows
We came to celebrate our honeymoon, the location of the hotel is not in the central area of ​​Phi Phi, a magical place with a beach and an amazing view. The room was relatively small and did not match the hotel's features, in my opinion it is a good hotel and justifies the high score it received, we took a room with a private pool and a view of the ocean and it was amazing!!! . Really enjoyed!! I recommend taking the tour that the hotel offers to Maya Beach with a great guide and a fair fee! And in conclusion: For those looking for a calm and peaceful place to spend their next vacation, the hotel definitely meets the needs
Nir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The most beautiful hotel, with so many opportunities to swim, eat, explore and relax! The staff were so friendly and helpful, and were so kind in decorating our room for our anniversary! Our bungalow was steps away from the beach and you can snorkel with so many fish without even leaving the resort! Thank you so much, we had the best time ever ❤️
Niduni, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Staff were excellent. Room was outdated.
Damon, 6-night trip
Verified Expedia guest review

8/10 Very good

Room is dated and required repairs. Staff was friendly and helpful. It was a bit difficult to get there but worth it for the beach when you do get there!
Dalia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best option in Phi Phi if you are looking for a quiet and relax area. Not your party place for sure. Great staff all around.
Amadou, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great beach resort best on phi phi island. Glad we chose this hotel. Very large and spreadout but hotel has glof cart shuttles that pick you up when needed. Loved the beach activities and restaurants on the beach. Rooms we stayed in had personal pools on the patio where you could watch boat lights at night. Beautiful!!!
Micah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The peoperty is well maintained and has beautiful views of the ocean.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful views. Helpful staff.
Lee-Ann, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff were amazing!
Marissa, 4-night trip
Verified Expedia guest review

8/10 Very good

Good stay and good price
Good stay, nice place. Had troubles with mobilization from room to front desk (not so many cars available).
Juan Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stage was friendly and helpful when needed.
Alice, 2-night trip
Verified Expedia guest review

6/10 Good

Isolated, food was mediocre at best.
Tedd, 7-night trip
Verified Expedia guest review

6/10 Good

Sorry to say this is my first mediocre review of any accommodation in Thailand. The resort seemed to be entirely staffed by teenagers. Our room was very tired and dated. Towel rack falling off the wall, vinyl doors wouldn’t close, no artwork, terrible lighting. Bed was fine and AC worked so there’s that. Posting for yoga on the beach but teacher on holiday; posting still up. No towels at infinity pool, gym had equipment strewn all over the place, happy hour at beach bar advertised 2-5 pm and we get there at 445 and they say not serving after 430…breakfast buffet was good and plentiful and varied. Phi phi is stunningly beautiful don’t was hard to ruin anything with that beauty around you. Great treehouse restaurant “chilli and pepper” and amazing best bar ever called camel rock in local town down the road. Anyway this is called a 4-star but should really be a 2-3 star IMHO.
Gabriela, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

At first view the resort seems a little tired though after a day or two, it doesn't matter as everything else is wonderful. It's relaxed, staff are smiley and friendly, food is good, the outlook is gorgeous. Great choice of pools and food/drink options.
Jane, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Have stayed here 15 times..Great view, great staff.
Edward, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place!
Ramiro, 2-night family trip
Verified Orbitz guest review

6/10 Good

Very nice and helpful stafff. Limited food choice and transportation.
Ahmed Amine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

We had a private pool that made our stay perfection. It’s not convenient to get back and forth to the ferry. Otherwise it was lovely
Teresa, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

8/10 Very good

Relaxing, beautiful stay
Visited during the Christmas holiday and enjoyed our 5-day stay. The hotel is a bit on the older side and there was construction happening in some of the suites close to ours that woke us up each morning (even on Christmas Day). The room we were in (Coral Sea View) was a bit outdated and had some quirks but still clean and comfortable with privacy and a gorgeous view. Included a cool outdoor shower we enjoyed. The staff was overall very friendly, though at dinner the service was very slow and drinks took a while, sometimes forgotten. The spa was wonderful for massages and scheduling boat tours and activities was super easy. The highlight was the Sunset pool and bar - so special. Highly recommend walking over to Jasmine’s for a few meals (right next door) and walking 20 mins the viewpoint 2 - then walking 5 mins further to Sai’s beach bar which was very nice.
Nicole, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyler, 2-night trip
Verified Expedia guest review

10/10 Exceptional

a nice place for vacation
Georgios, 4-night trip
Verified Expedia guest review

6/10 Good

This property is in desperate need of TLC and much more. The ceiling had large areas of water damage. The siding outside was so old and Sun damaged it was brittle. Grass was knee high behind the unit but got cut the day before we left. The lack of info on their not running water taxis after 2 (get flights arriving before Noon is a must) is a deal breaker. They bait and switch you on the better room and if you lay in advance you lose a day on the water taxi fiasco AND once there is when you find out you have a lesser room. The people are delightful but way too much wrong with the place to redeem it. Even fixed up it shows it’s age. Coffee machine broke. Their solution, wait until seven for a new one and go pay for coffee instead of them bringing it to you free like it is in the room, asap. Not ever a flicker in their eyes that the right response for an old broken coffee maker was to bring us a couple coffees. Sad but this isnt even close to an 8 something property.
Matthew, 4-night romance trip
Verified Expedia guest review