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1 room, 2 adults

Grand Fiesta Americana Chapultepec

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Rollaway/extra beds (free)
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590, Mexico

Luxury hotel with spa, near Chapultepec Park
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Rollaway/extra beds (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This is feedback to the hotel. Breakfast only started at 6:30 but I had an early flight…Jan 22, 2020
  • Very good services, personnel very professional and service orientedDec 19, 2019

Grand Fiesta Americana Chapultepec

from €96
  • Deluxe Room, 1 King Bed, Park View
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Park View
  • Deluxe Double Room, 2 Double Beds
  • Grand Club King
  • Grand Club 2 doubles
  • Fiesta Club 2 Double, Park View
  • Fiesta Club, 1 King Park View

What’s around Grand Fiesta Americana Chapultepec

Landmarks

  • In Reforma
  • Chapultepec Park - 1 min walk
  • Paseo de la Reforma - 5 min walk
  • Museo Nacional de Antropologia - 11 min walk
  • The Angel of Independence Monument - 18 min walk
  • U.S. Embassy - 20 min walk
  • Auditorio Nacional - 28 min walk
  • Monument to the Revolution - 38 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 23 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 50 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Chapultepec Station - 12 min walk
  • Sevilla Station - 14 min walk
  • Juanacatlan Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2001
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa 19th has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Dining

Salamboo - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Grand Fiesta Americana Chapultepec’s small print

Also known as

  • Fiesta Americana Chapultepec
  • Grand Fiesta Americana Chapultepec Hotel Mexico City
  • Grand Fiesta Americana Chapultepec Hotel
  • Grand Fiesta Americana Chapultepec Mexico City
  • Fiesta Americana Chapultepec
  • Grand Fiesta Americana Chapultepec Hotel
  • Grand Fiesta Americana Chapultepec Mexico City
  • Grand Fiesta Americana Chapultepec Hotel Mexico City
  • Fiesta Americana Grand Chapultepec
  • Fiesta Americana Grand Chapultepec Hotel
  • Fiesta Americana Grand Chapultepec Hotel Mexico City
  • Fiesta Americana Grand Chapultepec Mexico City
  • Fiesta Grand Chapultepec
  • Grand Chapultepec
  • Grand Chapultepec Fiesta Americana
  • Grand Fiesta Americana Chapultepec

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment will be available to guests.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs MXN 100 per night

Buffet breakfast is offered for an extra charge of MXN 284 for adults and MXN 150 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Fiesta Americana Chapultepec

  • Does Grand Fiesta Americana Chapultepec offer free cancellation for a full refund?
    Yes, Grand Fiesta Americana Chapultepec does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Fiesta Americana Chapultepec?
    Yes. Valet parking costs MXN 100 per night.
  • Are pets allowed at Grand Fiesta Americana Chapultepec?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Fiesta Americana Chapultepec?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Grand Fiesta Americana Chapultepec?
    Yes, there's an onsite restaurant.

Recent reviews

Superb 9.0 From 800 reviews

Fair 4.0
Pésimo servicio, Hotel NO recomendable !
No volveré a hospedarme en ese Hotel, servicio pésimo, años de hospedarme ahí con un excelente servicio, pero las ultimas dos estadías fueron malísimas, sobre todo un pésimo servicio del personal, malas condiciones de la habitación y un día entero no tuve agua ni para lavarme los dientes, en general pésimo, nada recomendable, no volveré a llegar ahí !
ARTURO, us2 night business trip
Good 6.0
Notice renovations underway very noisy
Reno’s underway without prior notice. Jackhammers started at 8:10!! Traffic noise noticeable. Old fashioned rooms. Limited plug ins for charging. Very slow hot water and low pressure I sink. No real lobby. Front and door staff not friendly. Great breakfast with good staff
Debi, ca2 night trip
Very Good 8.0
Very Serviceable Hotel
Very serviceable hotel, centrally located with a friendly and helpful staff. Stayed 5 nights. Quiet. Good exercise facility. Nice breakfast buffet. Would return.
James, us5 night trip
Very Good 8.0
Good place to rest and excellent service
Excellent service and an incomparable view!!!!
Amine, us1 night business trip
Very Good 8.0
rooms are
Ricardo, us2 night business trip
Exceptional 10.0
Great 👍
Nice hotel ! Comfy bed , big room ,, very clean ! Highly recommend ,,
Rogelio, us5 night family trip
Good 6.0
Just ok. Needs some TLC
The hotel has a fantastic location. However, it is dated inside: the carpeting (please take away all carpeting from hotels!), liked the gym.
Paul, us2 night business trip
Very Good 8.0
A bit dated in a good location
The location of the Grand Fiesta Amerivana is very good for both business and tourist travelers. With a nice staff and service approach some areas of the hotel show the need of updating.
Mario L, us1 night business trip
Exceptional 10.0
Great experience
Great location, good price and very comfortable will definitely stay again
Francisco, us2 night business trip
Good 6.0
This hotel charges coffee inside the hotel room!! 80 pesos ( US $4) I thought coffee is free in the room that is in all other hotels worldwide.
Sharon, us7 night trip

Grand Fiesta Americana Chapultepec

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