Cusco (CUZ-Alejandro Velasco Astete Intl.) - 15 min drive
Cusco Wanchaq Station - 14 min walk
San Pedro Station - 14 min walk
Poroy Station - 27 min drive
Airport shuttle (surcharge)
Restaurants
Museo del Pisco - 1 min walk
Cicciolina Cafe - 1 min walk
La Bodega 138 - 2 min walk
Mama Seledonia - 1 min walk
Pizzeria Trattoria Casa Grande Cusco - 1 min walk
About this property
Novotel Cusco
Novotel Cusco is just 3.2 mi (5.1 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can visit La Cave, which serves breakfast, lunch and dinner. Other highlights at this historic hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
99 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Terrace
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
La Cave – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately PEN 72.20 for adults and PEN 29 for children
Airport shuttle service is offered for an extra charge of PEN 50 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of PEN 50 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 20422841653
Also known as
Novotel Cusco Hotel
Novotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Cusco Novotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco
Frequently asked questions
Does Novotel Cusco offer free cancellation for a full refund?
Yes, Novotel Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Cusco?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of PEN 50 per pet, per day.
Is parking offered on site at Novotel Cusco?
Sorry, there's no on-site parking at Novotel Cusco.
Is an airport shuttle service offered by Novotel Cusco?
Yes, an airport shuttle is available. The charge is PEN 50 per vehicle one-way.
What are the check-in and check-out times at Novotel Cusco?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Novotel Cusco and nearby?
Novotel Cusco has a garden.
Are there restaurants at or near Novotel Cusco?
Yes, there's an on-site restaurant, La Cave.
What's the area around Novotel Cusco like?
Novotel Cusco is in Cusco Historic Center, a short 4-minute walk from Plaza de Armas and 2 minutes' walk from Cusco Cathedral. Travellers say that the hotel is in a great location.
Novotel Cusco Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 December 2024
Maribel
Maribel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
ibanne
ibanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
We enjoyed our stay. Everything was great!
Hamed
Hamed, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Miles
Miles, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Good location,clean, and comfortable stay!
Jiang
Jiang, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Great property
Close to the main squares
JAVIER
JAVIER, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
15 September 2024
Jenny
Jenny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Their lobby is good looking, the rooms are clean and are of good size
Jorge
Jorge, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Natalia
Natalia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 August 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
Excelente. Buena relación calidad precio
José
José, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Beautiful lobby, good breakfast and great service.
Jenny
Jenny, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Ricardo
Ricardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Very happy with the room and the hotel and staff, thank you
Carolina
Carolina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Beautiful Lobby.. prompt service.. and really walkable to main square and markets.. plenty dining options..
Deepmala
Deepmala, 2-night family trip
Verified Orbitz guest review
2/10 Poor
19 July 2024
The shower was not working properly. Early in the morning just opened the door and entered in the room while I was in bed. When I asked the manager about the problems she was throwing her staff under the boss. No accountability and no responsibility. It is definitely far from a 4 star hotel.
Parisa
Parisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
Conveniently located. Professional Staff. Beautiful premise. Well maintained. Clean room. Comfortable beds.
Jialiang
Jialiang, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
Great property and location
Giuliana
Giuliana, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Great property. Located right in the heart of historic Cusco, easily within walking distance of most of the city’s main attraction.
Patrick
Patrick, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Nice property
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Great location, beautiful facility, very helpful staff.
Patrick
Patrick, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Would Come Again + At This Hotel
From the welcome to the hotel, the upgraded room, and then the complimentary taxi service when leaving all played a role into our positive experience! The hotel is absolutely beautiful with the plaza in the center welcoming, clean and perfect for a scenic breakfast!
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Beautiful Hotel, great location. Large rooms.
Katrina
Katrina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
The hotel is amazing. It is close to the downtown. The people is so friendly. It’s really cozy too.