Riviera on Robson Suites Hotel Downtown Vancouver

This place isn’t a good place to stay, felt very uncomfortable and unsafe, especially for children! The staff weren’t helpful at all and we’re rude.

The person who checked me in was very nice and helpful. Room is a bit small for 3 beds, a 4 seat table and other furniture but it was comfortable

Friendly staff beautiful location wonderful place to stay

Cutest little hotel room.

It was old but very clean. And very good location.

The hotel is at a great location in downtown vancouver. It's super close to everything and most places are less than a 20 min walk like Coal Harbour and Canada Place. Other than that, the room is comfortable but not amazing. We had a room with 2 "double" beds but they seemed very small for 2 grown adults. There's also no AC unless you pay for a room that is attached to your room but locked. You have to pay an extra fee to have AC. Fortunately there is a balcony with a decent breeze so it was manageable. It seems to be an older building that is in need of some touch ups, such as duct tape on some places but otherwise comfortable. It was a great price for a downtown hotel but I'm not sure if I would come back for a second stay.

Check in was a mess. We preebooked a certain room online and didn’t get the one we originally booked. We got sent to two rooms which were not our room and got told it was all they had. We booked double beds and a harbour view. We got twin beds with a tiny spot of the harbour view. Their key system was broke down so they had to let us in anytime we left and came back. Most of the people staying in the hotel were drug addicts or unsafe looking people. So we were uncomfortable leaving or being in the room without locking every lock. We had addicts smoking and doing drugs below our balcony on the grass and the person staying below us invited the guy doing drugs on the grass into his place below us. The stove did not work in our room. The first night we stayed it was 95$ the second night was 120$ which makes no sense... We also had to pay 5$ for them to hold our baggage as we couldn’t check in a bit early unless we payed a 25$ fee. the price is not worth the trouble or the guests that stay. It’s uncomfortable and management is a mess!!

Best price bargain around friendly helpful front desk staff

Shocked that parking was $35/day. Glad I checked my reservation to ensure I had 3 beds or I would have been charged an extra $25/day for the extra bed.

We was on the first floor, Is had a view of parking lot. Lots of noise from parking and many noisy gusts from other rooms. On the other hand,The price was comfortable and our room was very clean.