When you stay at Hotel Innes by HappyCulture, you'll be within a 15-minute drive of Cité de l'Espace and Airbus. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jeanne d'Arc Metro Station is 3 minutes and Jean-Jaurès Metro Station is 8 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
43 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (up to 10 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Secured on-site self-parking (EUR 10 per night)
On-site parking is limited (max. 1 space per unit)
Height restrictions apply for on-site parking
Off-site parking within 262 ft (EUR 15 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Coffee/tea in a common area
Free daily reception
Shared microwave
Room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry service
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Television in common areas
Communal living room
At least 80% of food locally sourced
At least 80% organic food
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic drinking straws
No plastic water bottles
Water dispenser
Baroque architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Secured self-parking costs EUR 10 per night
Parking is available nearby and costs EUR 15 per night (262 ft away)
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Best Western Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
Best Western Athenee Toulouse
Best Western Athenee
Toulouse Best Western
Best Western Toulouse
Best Western Athénée Happyculture Hotel
Best Western Athénée Happyculture Toulouse
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse
Frequently asked questions
Does Hotel Innes by HappyCulture offer free cancellation for a full refund?
Yes, Hotel Innes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Innes by HappyCulture?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Innes by HappyCulture?
Yes. Self-parking costs EUR 10 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Innes by HappyCulture?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Innes by HappyCulture?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.
What's the area around Hotel Innes by HappyCulture like?
Hotel Innes by HappyCulture is in Toulouse City-Centre, a short 3-minute walk from Jeanne d'Arc Metro Station and 5 minutes' walk from Garonne.
Hotel Innes by HappyCulture Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
3 November 2024
Comfortable and convenient
A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality.
Very compact room but well laid out for functionality.
Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Martin
Martin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Great wee hotel
Friendly hotel, lovely helpful staff. Very central and close to all amenities
Campbell
Campbell, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Scott
Scott, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 September 2024
3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Sofia I R
Sofia I R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Hotel was great except for the uncomfortable pillows.
Linda
Linda, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 July 2024
Rugby away days
Toulouse is an annual trip for us to watch the rugby. Have stayed at many hotels over the years and this is one of the good ones. On a quiet street but very close to the centre & only a 5 min walk to shops bars and restaurants. It's clean and comfortable and good value for money. We booked room only so can't comment on food options
Debby
Debby, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
This is an excellent place to stay in the heart of the city with parking. The only issue we had was that we were assigned to a room on the 7th floor but the elevator only went up to the 6th. We had to carry our bags up a narrow, steep staircase.
Christopher
Christopher, 1-night romance trip
Verified Orbitz guest review
8/10 Very good
14 June 2024
A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Dean
Dean, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
Lovely room, in a quiet area
Gemma
Gemma, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 April 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 April 2024
The rooms are updated, spacious (for a European city), and clean. The bed was comfortable and there were no issues.
Reche
Reche, 5-night romance trip
Verified Expedia guest review
8/10 Very good
16 April 2024
Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
John
John, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 April 2024
Good experience
Nice hotel situated in the city centre, walking distance to and from the airport bus which takes 15 / 20 min to and from the airport. Lots of bars, shops and restaurants around.
Staff were friendly, room was clean and comfortable. Breakfast was very good! Hotel provided unlimited bottled water, coffee and tea amenities in the reception.
In general we had a lovely stay
grzegorz
grzegorz, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 March 2024
Jessie
Jessie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2024
Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Claire
Claire, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 January 2024
Great stay!
Maria
Maria, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 January 2024
Sandra
Sandra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
25 December 2023
very good location close to centre, helpful staff
Hem Raj
Hem Raj, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 December 2023
Lucie
Lucie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 November 2023
Edwin
Edwin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 October 2023
Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.