10/10 Exceptional
11 January 2025
Awesome staff. Exercise room needs improvement.
PROS:
1. Every single employee is genuinely nice and professional.
2. There are cameras throughout the hotel and good lighting, all good safety measures.
3. Free breakfast buffet offers lots of food and closes at 10:30am which is perfect so kids don't have to wake up too early.
4. We got free 2 water bottles each day per room which is nice.
CONS: We wished they put more thought into the exercise/ gym room:
1- The exercise room should be open 24 hours. People who exercise while on vacation are generally people who prioritize their personal health and safety, and have no need for assistance to operate the exercise equipment, plus there's a security camera in the room and staff at the front desk should anything arise. During the 4 days we stayed, the exercise room closed at 5pm. Of the hundreds (yes, hundreds) of hotels I stayed at within a decade, this is the first for us.
2. Please put small towels, cleaning spray/wipes, and 1-2 yoga mat, and mirror on the wall(s) in the exercise room. The mirror is for safety reasons, as people need to look at their form, ie the weights in relation to their body position so they don't hurt themselves and maximize their exercise.
*Placing the gym room with the pool view is perfect! It's nice to be able to see our family in the pool.
Overall, I'd recommend this hotel, but until they make the recommended changes above, my family will not stay here again mainly because having access to a proper exercise room is important to us.
Dr. Marcus
Dr. Marcus, 4-night family trip
Verified Hotels.com guest review
