Emerald Beach Resort

Photo gallery for Emerald Beach Resort

Primary image
On the beach, beach umbrellas, snorkelling, beach bar
On the beach, beach umbrellas, snorkelling, beach bar
On the beach, beach umbrellas, snorkelling, beach bar
Outdoor pool

Overview of Emerald Beach Resort

Emerald Beach Resort

3.5 star property
3.5-star beachfront hotel with outdoor pool, near Lindbergh Bay

7.0/10 Good

946 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach bar
  • Business centre
  • 24-hour front desk
  • Garden
  • Computer station
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Lindbergh Bay - 2 min walk
  • University of Virgin Islands - 32 min walk
  • St. Thomas Synagogue - 45 min walk
  • Brewers Bay Beach - 2 min drive
  • Virgin Islands Legislature Building - 3 min drive
  • Fort Christian - 4 min drive
  • Blackbeard's Castle - 13 min drive
  • Yacht Haven Grande Marina - 5 min drive
  • Hull Bay - 9 min drive
  • Caribbean Genealogy Library - 6 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 3 min drive
  • St. Thomas (STT-Cyril E. King) - 4 min drive
  • Culebra (CPX-Benjamin Rivera Noriega) - 22.4 miles/36 km
  • Tortola (EIS-Terrance B. Lettsome Intl.) - 28.9 miles/46.6 km

About this property

Emerald Beach Resort

At Emerald Beach Resort, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll only be steps from Lindbergh Bay. The outdoor pool provides fun for everyone, and guests can also take advantage of a 24-hour fitness centre. Serving Caribbean cuisine and offering a beachfront location, Caribbean Fusion is one 2 restaurants. A bar/lounge and a garden are other highlights. The helpful staff and bar get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar

What to do

  • On the beach
  • Snorkelling
  • Surfing/boogie boarding
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Upper floors accessible by stairs only

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 13 and USD 19 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 25.00 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

This property does not have lifts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Resort
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western Emerald Beach Hotel Charlotte Amalie
St. Thomas Best Western
Best Western St Thomas
Emerald Beach
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Frequently asked questions

Overall score and ratings

7.0

Good

6.8/10

Cleanliness

7.5/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.9/10

Eco-friendliness

6/10 Good

George, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average for area
One electrical plug hanging out of thr wall, toilet paper holder barely attached on one side, rust on vent above bathtub, bathroom door would close on us, lavatory cracked, bed springs broken on one side, needs more lighting. Great AC, great view, clean room, no noise.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rooster
Water in unit only gets up to warm so had to take a few cold showers. Our sheets had sand in them. No elevator. Roosters kept me up one night. Other than that it was good and close to airport!
Angelica, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emerald
Great stay & staff
Anthony, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointment at Emerald Beach Resort
The tap water was salty. There were not enough lights. The electric outlets were very loose. There were no elevators. The A/C did not work well. The beach view was blocked by a large tree. There was lack of towels & towel racks. The staff was friendly & helpful. The beaches were magnificent and the pool was great. The bar & restaurant were OK. Taxis were readily available.
Diane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location Great! Property so so.
Great location. Beach is very nice except in front of Bldg 4. There is a jet ski rental company which leaves the area ugly. Also they chased off the beach in front of them. Not friendly. We lost water in our room for most of a day. Pool was great. Pool restrooms stink badly. Beach Bar was great. Brian the bartender was very enjoyable. Property could use some TLC Front Desk was very friendly. Food was great at Rest. But they do not answer their phone. When I went down there the phone showed 35 missed calls. No room service. You are asked to call in your order and pick it up but they don’t answer the phone. No elevators. Steps to all units. All rooms have nice balconies facing the ocean.
Beach
Room View
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

JR, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Stay anywhere but here
Do not stay here. The location is nice on a beautiful bay however the resort is run down. we had 2 rooms, both with problems. No hot water in shower. One room no internet or tv, other room had slow internet and 5 tv stations. Rooms were dirty, hair on countertop, floors made you feet black, bugs in room. The lock on our door kept malfunctioning so every time we left the room we had to have maintenance come to reprogram it.Only stayed one night as we were coming off a 9 day sailboat trip. I would have left anyway as the hotel is poorly run and nobody seems to care. The maids left towels and cart outside my room all night (see photo)
David, 1-night trip with friends
Verified Hotels.com guest review