Elounda Bay Palace, a Member of the Leading Hotels of the World

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Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Overview of Elounda Bay Palace, a Member of the Leading Hotels of the World

VIP Access

Elounda Bay Palace, a Member of the Leading Hotels of the World

5-star property
Beachfront hotel in Agios Nikolaos with spa, beach bar

8.8/10 Fabulous

218 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Elounda, Agios Nikolaos, Crete Island, 72053
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 54 min drive
  • Sitia (JSH) - 86 min drive

Restaurants

  • Thea Restaurant - 5 min walk
  • Ergospasio - 13 min walk
  • Lotus Eaters - 15 min walk
  • The Ferryman - 16 min walk
  • Olondi - 16 min walk

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

5-star luxury hotel by the ocean
You can look forward to free breakfast, a beach bar and a poolside bar at Elounda Bay Palace, a Member of the Leading Hotels of the World. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a detox wrap, a facial and a massage at Chenot SPA, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Greek cuisine and ocean views. The health club offers yoga classes and aerobics classes; other things to do include basketball, beach volleyball and waterskiing. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Tennis courts, express check-in and tennis lessons on site
  • Water sports equipment, wedding services and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Elounda Bay Palace, a Member of the Leading Hotels of the World have thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as late-night fare and complimentary wireless Internet access.
More amenities include:
  • Highchairs, baby baths and childcare services
  • Baths or showers, free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping, electrical adapters/chargers and phones

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 40 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets stay for free (dogs only, up to 11 lbs)
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Waterskiing
  • Golfing nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 2 buildings/towers
  • Built in 1974
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chenot SPA. Services include facials, body wraps, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Thalassa Restaurant – This beachfront seafood restaurant specialises in Greek cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Ariadne Taverna – This beachfront restaurant specialises in Greek cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Aretoussa main Restaurant – Overlooking the ocean and garden, this restaurant specialises in Greek cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Blue Lagoon Restaurant – This beachfront fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Argonaut Restaurant – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 40 per person, per stay

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 40 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Elounda Bay Palace Hotel
Elounda Bay Palace a Member of the Leading Hotels of the World

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Elounda Bay Palace, a Member of the Leading Hotels of the World?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
How much does it cost to stay at Elounda Bay Palace, a Member of the Leading Hotels of the World?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Elounda Bay Palace, a Member of the Leading Hotels of the World on 9 October 2022 start from €202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, dogs stay for free, with a maximum weight of 11 lbs per pet.
Is parking offered on site at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there's free self parking.
What are the check-in and check-out times at Elounda Bay Palace, a Member of the Leading Hotels of the World?
You can check in from 2:30 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Elounda Bay Palace, a Member of the Leading Hotels of the World and nearby?
Have fun with on-site activities such as waterskiing and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Elounda Bay Palace, a Member of the Leading Hotels of the World also has 2 bars, a private beach and a seasonal outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Greek cuisine and garden views. The dining venue will be unavailable from 1 January 2022 to 1 September 2022 (dates subject to change). Nearby restaurants include Thea Restaurant (5-min walk), Ergospasio (13-min walk) and Charoupia (3.8 mi).
What's the area around Elounda Bay Palace, a Member of the Leading Hotels of the World like?
Elounda Bay Palace, a Member of the Leading Hotels of the World is a short 7-minute walk from Alykes of Elounda and 10 minutes' walk from Hiona Beach. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

Moran, 4-night trip
Verified Hotels.com guest review

6/10 Good

Less than 5 star
The staff are lovely and very professional. However this is definitely NOT a 5 star hotel - no Idea how it gets that rating - the gardens were lovely but the beaches were often filled with cigarette butts and not cleaned - one day there was so much garbage floating around the sea, we call and asked them to clean up the bay. The food for the morning buffet and evening buffet was less than Ok. Very poor quality . The poor staff there are overworked and do their absolute best and are sweet - the the place is very tired looking. The other objection we had was that they kept having private corporate parties so That we were not able to access the bars or a restaurant several times during our stay. Plus then we get the noise from their parties - The food at rhe a la cartw restaurants was good but pricey .
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was our first time in Crete. We absolutely loved this place. Rooms were clean and comfortable, you had access to beach, pool, sports amenities and delicious dining. The staff here is phenomenal. Always making sure you’re comfortable and enjoying your vacation. Will most likely be returning 😊
Nick, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great green territory. Private sea with lovely shadow trees along it. Seasports.
Egor, 15-night family trip
Verified Expedia guest review

10/10 Exceptional

GEORGIOS, 14-night trip
Verified Ebookers guest review

8/10 Very good

Goos facilities overall and the private beaches were ideal
John, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, very friendly and professional staff, rooms cleaning two times a day, private beach. Very relaxing. And Agios Nikolaos within 10 min of drive if you need some action.
Yuri, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

We loved in bay that it was in and the hotel was within walking distance of the town.
7-night family trip
Verified Expedia guest review

10/10 Exceptional

utstanding aervice
Superlative professional and friendly service.
Roy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Expedia once again let me down. I use the app for Everything and I expect the app to do the communicating. Not only did the app not alert the hotel- but, like a fool in the middle of the night at 1 am after being lost for an hour and half bc there is no signage in lights on a totally black hilly road- bc Elounda doesn't advertise in lights. The one night cost was worth 150 euro not 275 euro. Though everyone was kind- communication between Expedia and property was zero. Finally at about 1 am I got an email that I had to waste 40 min of my time downloading email confirmations & forwarding on. I am unlikely to return to this property. I was so excited to stay there.
OlgaS., 1-night family trip
Verified Expedia guest review