The Ritz-Carlton, New Orleans

5.0 star property
Luxury hotel with spa, near Canal Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Club Suite, 1 Bedroom (Maison Orleans, Club Level)
Terrace/patio
Exterior
Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 33 meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The price is €292
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 2 min drive

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk
  • Canal at Dauphine Stop - 1 min walk
  • Canal at Baronne Stop - 1 min walk
  • Canal at North Rampart Stop - 2 min walk

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

When you stay at The Ritz-Carlton, New Orleans, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and American cuisine is served at M bistro, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk from public transportation: Canal at Dauphine Stop and Canal at Baronne Stop are steps away.

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

At a glance

Hotel size

  • 528 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 14 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Secured covered on-site valet parking (USD 57 per night; includes in/out privileges)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 33 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (35000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Video game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M bistro – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Spa Café – This café specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 30 per person

Renovations and closures

The property will be renovating from 22 August 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per stay

Parking

  • Covered valet parking costs USD 57 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton New Orleans Hotel
Ritz-Carlton New Orleans
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz Carlton, New Orleans
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?
Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, New Orleans?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
Are pets allowed at The Ritz-Carlton, New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 150.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ritz-Carlton, New Orleans?
Yes. Valet parking costs USD 57 per night. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, New Orleans?
You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Ritz-Carlton, New Orleans?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.
What is there to do at The Ritz-Carlton, New Orleans and nearby?
The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near The Ritz-Carlton, New Orleans?
Yes, M bistro offers American cuisine.
What's the area around The Ritz-Carlton, New Orleans like?
The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal at Dauphine Stop and 2 minutes' walk from Bourbon Street.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Dana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb hotel. Staff and service was great. Lounge and entertainment also a plus. Extremely nice property. Room service food (breakfast) only disappointment (cold coffee).
Mikel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place
John, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clayton, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hui-Ching, 2-night trip
Verified Hotels.com guest review

6/10 Good

Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jannett, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerald, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel but has limitations
It was a good trip. The room was very clean and comfortable. There were 2 of us in the room but they only left towels each time for 1 person. I had to call the front desk for room cleaning. No open restaurant in the hotel for dinner on Sundays. Had to resort to room service with the limited menu and added expense. Nice hotel but needs an upgrade.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is located in a very convenient place to travel to the World War II museum The Cesar Casino And Bourbon Street and all the Delicious restaurants
Adriana Yvette, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jason, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with an amazing staff
andrew, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Will stay there again
Shawn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic place and staff. Surrounding areas are a bit dirty
wagner, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

From the moment that we arrived we were treated wonderfully. Every member of their staff was extremely friendly and polite. My only complaint was the noise (revving of cars) on Canal Street until all hours of the night. Was thankful that I brought my sound machine. But had to move it right next to my bed and turn it up as loud as it would go. And I could still somewhat hear the motorists. Not the hotel’s fault. I would just recommend that you ask for a room on the other side of the hall or a top floor (we were on the 5th)
Sheila, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was perfect! We arrived at 7pm. Check in was 4pm. When we entered the room house keeping was cleaning the room! I didn’t like that, because she asked us to step out of the room and she will let us know when she’s done. The television was not working they had another room number and name on the tv screen ! It kelp flashing on and .
Brianne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in excellent location walkable to all restaurants and shopping. The trolley is right in front of the hotel all the hotel employees from check-in to dining to housekeeping have been extraordinary away smiling and saying hello.
Domenica, 3-night trip
Verified Expedia guest review

6/10 Good

The property was under construction. Access to exclusive rooms are very inconvenient. Lounge was nice for gathering and light snacks only.
Jackie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Classy and charming.
Our stay was very nice. The staff was professional, friendly and helpful. The room was lovely and clean. Room 533 has a great view of Canal st. The food was amazing. Best shrimp and grits I have ever had! I appreciated that we needed the hotel card key to enter the hotel after a certain time. Safety is essential.
Gail, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great location with awesome service! It lived up to the Ritz-Carlton name. My room did not have the best view but the service, the actual room and hotel made up for that.
Sheena, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Ravi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

James, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LATESHIA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review