Star Suites was a good option for our family of four on a 3-night stay in KL. We enjoyed on-site pools and rooftop views. Having in-room washer/dryer for
laundry was a big plus as this was at the midpoint of our three-week vacation. The location is good overall, relatively close to Ave K and Suria KLCC malls, Petronas Towers, and KLCC metro stop, all within a 10 min walk. We were a bit annoyed with the lack of information/written instructions on how to use washing machine. Staff onsite use WhatsApp to answer questions, and while they were responsive to our questions, the info provided was not very helpful and confusing. Overall, don’t expect typical hotel-style service from staff; communication is minimal. It’s self-service in most aspects, which should be expected given the residential design of the complex. Good value overall.