Country Inn & Suites by Radisson, Savannah Gateway, GA

2nd night at this property and it was great. Check-out was quick. The room was clean and comfortable. The employees were all courteous and helpful.

The hotel is a nice property with friendly helpful staff. The only reason I didn't give this 5 stars was because the night clerk was a little put out to check us in at 5 am even though I had reserved for the day before because we would be getting there early and tired. The room was immaculate and roomy. The bed was comfy. The towels were plentiful and soft. The on-site laundry was great.

Everything was great...restaurants within walking distance

This place is great.

Rooms need some work. The water pressure in the showers is terrible. It was bad the last time I stayed here, but I thought it was just that room, I guess not.

The WiFi did not work the entire stay. Complained several times and it could not be fixed. Manager agreed to reimburse me 20%. I have called hotels.com to advise and nothing has been done as of yet. No email notification sent to me on status. The cleaning people at the hotel asked us repeatedly when we would be checking out and even came in the room to ask us. Very invasive and completely unprofessional.

Nobody cleaned our room and we stayed for 4 days

Place looks and feels worn. Room had slight odor. Room was surface clean but when you checked closer you could see it had not been clean well. Toilet was very loud and very slow to fill. The bedding was clean but the beds were worn and lumpy. Breakfast was very minimal.

The breakfast foods were really salty. The room indicated non smoking room, but when we open the door, the smoking smells really bad. We also found a cigarette butt in the trash can. The housekeeper left the dirty trash bag on our luggage.

Rooms were spacious, bathrooms were small and low water pressure. Breakfast was just ok. Hot bar portion was not good and ran out of cream cheese. Although we understand limited service due to the covid-19 virus portable items would have been ideal to keep stocked for carrying back to our room to eat to adhere to social distancing as much as possible. Pool area was nice. Staff was for the most part friendly with the exception of Thursday night when front desk clerk. When we got back to the hotel neither of our keys worked, seemed they had been turned off (that morning cleaning staff asked if we were checking out and we said no). We had packed for picnic and park/beach. When I went to the desk to get our keys fixed and find out what had happened she said it was either our credit cards or Apple phones that deactivated them. But this makes no sense after 2 days of no issues and on day 3 we have a problem. She just seemed rude and was not sorry we had issues basically blamed me and my husband for them not working. Again, not a bad hotel over all for a quick trip had easy access to Tybee and Savannah. Fit our need for this trip but probably will not stay here again will pay a little more and upgrade or hotel choice.