Neues Schloss Privat Hotel Zurich, Autograph Collection
When you stay at Neues Schloss Privat Hotel Zurich, Autograph Collection, you'll be a short five-minute drive from Bahnhofstrasse and Swiss National Museum. For a bite to eat, guests can visit Castellan´s, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. Fellow travellers like the overall property condition. Public transportation is only a short walk: Stockerstrasse Tram Stop is 3 minutes and Rentenanstalt Tram Stop is 4 minutes.
Languages
English, German
At a glance
Hotel size
57 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site valet parking (CHF 42 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting room
Conference space (409 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1930
Safe-deposit box at front desk
Garden
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Visual fire alarm
Lever door handles
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Castellan´s – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 42 per person
Children & extra beds
Rollaway beds are available for CHF 70.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 50 per accommodation, per stay
Parking
Valet parking costs CHF 42 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Zürich Neues Schloss Hotel Zurich
Sheraton Zürich Neues Schloss Hotel
Sheraton Zürich Neues Schloss Zurich
Sheraton Zürich Neues Schloss
zürich Sheraton
Sheraton zürich
Sheraton Zurich
Sheraton Zürich Neues Schloss Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Hotel
Neues Schloss Privat Hotel Zurich, Autograph Collection Zürich
Frequently asked questions
Does Neues Schloss Privat Hotel Zurich, Autograph Collection offer free cancellation for a full refund?
Yes, Neues Schloss Privat Hotel Zurich, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes, pets are welcome. There's a charge of CHF 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes. Valet parking costs CHF 42 per day. Electric car charging is available.
What are the check-in and check-out times at Neues Schloss Privat Hotel Zurich, Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Neues Schloss Privat Hotel Zurich, Autograph Collection?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (13-min walk) is nearby.
What is there to do at Neues Schloss Privat Hotel Zurich, Autograph Collection and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Neues Schloss Privat Hotel Zurich, Autograph Collection also has a garden.
Are there restaurants at or near Neues Schloss Privat Hotel Zurich, Autograph Collection?
Yes, Castellan´s offers Mediterranean cuisine.
What's the area around Neues Schloss Privat Hotel Zurich, Autograph Collection like?
Neues Schloss Privat Hotel Zurich, Autograph Collection is in Zürich Center, a short 3-minute walk from Stockerstrasse Tram Stop and 6 minutes' walk from Bahnhofstrasse.
Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 October 2024
Yazeed
Yazeed, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 July 2024
Logan
Logan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 April 2024
Jose
Jose, 3-night trip
Verified Expedia guest review
6/10 Good
23 January 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
15 July 2023
Good location No AC
Staff was good
Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning
Room would not go below 22 C
Todd
Todd, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 March 2023
Warm welcome and great staff and service!
Melissa
Melissa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 March 2023
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Zantae
Zantae, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 January 2023
Great Hotel
We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Deborah
Deborah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2022
Minal
Minal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2022
Matias
Matias, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2022
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Ali
Ali, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 July 2022
good hotel
Ade
Ade, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
15 May 2022
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Sharon
Sharon, 4-night family trip
Verified Expedia guest review
4/10 Fair
27 March 2022
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
abdulrahman
abdulrahman, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
7 October 2020
Luciano
Luciano, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2020
Great Service!
Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Michelle
Michelle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 February 2020
Ali
Ali, 1-night business trip
Verified Hotels.com guest review
6/10 Good
12 February 2020
Nice service but rooms need help
The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Hillary
Hillary, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
14 January 2020
Good hotel with a great location
Nice stay with friendly staff, always happy to give directions or recommend restaurants. Location is great with easy access to shops and restaurants, and just a short stroll away from the lake.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2020
Great stay!
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
6 October 2019
We booked a junior suite. The room was clean and comfortable enough but we were surprised to find the furniture and the bed head in a very worn and tatty condition. This is unacceptable at any price but at CHF620 per night is very poor. We won’t return.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
16 September 2019
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
14 September 2019
Somewhat disappointed
I booked club rooms and wasn’t too happy with the rooms themselves. The hotel needs some updating, there is no club lounge but we did get breakfast. The location is decent, it’s inside a business area, but an easy walk to the old town area.