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Sheraton Astana Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Bayterek Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Astana Hotel

Banquet hall
Lobby lounge
2 restaurants, breakfast served
Exterior
Indoor pool

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Non-smoking
  • Pet-friendly
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • 24-hour business centre
  • 11 meeting rooms
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is €118
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Suite, 1 King Bed, Non Smoking

View from room

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Non Smoking

City view from property

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 167 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

View from room

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 92 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €178
includes taxes & fees
27 Dec - 28 Dec
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About the area

Map
Syganak Street 60/1, Astana, Z05T6B0

What's nearby

  • Bayterek Tower - 11 min walk - 1.0 km
  • Kazakhstan Central Concert Hall - 14 min walk - 1.2 km
  • Astana Arena - 5 min drive - 4.3 km
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive - 4.3 km
  • EXPO 2017 - 6 min drive - 4.5 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Emiliya - ‬1 min walk
  • ‪Galmart - ‬10 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

When visiting Astana, Sheraton Astana Hotel is a great choice to consider. Guests can be pampered with spa services at the spa, and Emiliya, one of 2 restaurants, serves breakfast, lunch and dinner. An indoor pool, a health club and a fitness centre are other highlights at this luxurious hotel.

Languages

English, Russian

At a glance

Hotel size

  • 287 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Pets

  • Pets allowed (1 total)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Health club
  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness (limited services provided, booking required). The spa is equipped with a sauna. The spa is open daily.

Dining

Emiliya – This restaurant serves breakfast, lunch and dinner.
SALTER'S – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately KZT 18150 to 18150 for adults and KZT 9075 to 9075 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and midnight can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 9 January 2025 to 16 January 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for KZT 11200.0 per night

Pets

  • Pets are allowed for an extra charge of KZT 45000 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Astana
Sheraton Astana Hotel
Sheraton Nur Sultan Hotel
Sheraton Nur Sultal Hotel
Sheraton Astana Hotel Hotel
Sheraton Nur Sultan Downtown
Sheraton Astana Hotel Astana
Sheraton Astana Hotel Hotel Astana

Frequently asked questions

Does Sheraton Astana Hotel offer free cancellation for a full refund?
Yes, Sheraton Astana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Astana Hotel ?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sheraton Astana Hotel ?
Yes, pets are welcome, with a limit of 1 total. There's a charge of KZT 45000 per accommodation, per stay.
Is parking offered on site at Sheraton Astana Hotel ?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Astana Hotel ?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Astana Hotel and nearby?
Sheraton Astana Hotel has a spa and an indoor pool, as well as a health club and a garden.
Are there restaurants at or near Sheraton Astana Hotel ?
Yes, there are 2 on-site restaurants.
What's the area around Sheraton Astana Hotel like?
Sheraton Astana Hotel is in Yesil District, a short 11-minute walk from Bayterek Tower and 14 minutes' walk from Kazakhstan Central Concert Hall.

Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

Kamal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aleksey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel! Perfect location
Anastasia, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Tong, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

MIKHAIL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient location and clean hotel. Good service.
Baurzhan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch
Excellent hotel, best staff and amazing food and beverage options.
Bhavin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Natalina M, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Nikos, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Daria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Duman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felix, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A kettle in the room is amazing perk.
Veronika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is friendly and nice, good location, breakfast is very nice.
Olga, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Natalia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

No thanks.
Zhongwei, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Natalia, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

All was good
Natalja, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Ravi M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ravi M, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great except for shower - I found it impossible to get it warm, just hot and cold
Nigel, 2-night business trip
Verified Orbitz guest review

10/10 Exceptional

I got a very warm reception and an upgrade to Sheraton's apartments (great option). Swimming-pool is olympic size and nice. Central location in the town. Great place!
Natalie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Emiliya’s Excellent service and friendly staff. I enjoyed it
Anatoliy, 1-night family trip
Verified Expedia guest review