Avenida Rotary Internacional s/n, Puerto Banus, Marbella, Malaga, 29660
What's nearby
Puerto Banús Marina - 4 min walk
El Corte Ingles Shopping Center - 5 min walk
Centro Plaza - 8 min walk
Puerto Banús Beach - 11 min walk
Los Naranjos Golf Course - 4 min drive
Getting around
Málaga (AGP) - 47 min drive
Restaurants
La Creperie - 5 min walk
Da Paolo - 4 min walk
Pizzeria Picasso - 4 min walk
Starbucks - 2 min walk
Natural Juice Bar - 4 min walk
About this property
Occidental Puerto Banus
Occidental Puerto Banus puts you in a great location, within a 15-minute walk of Puerto Banús Marina and Puerto Banús Beach. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante Buffet, one of 3 restaurants, which serves international cuisine and is open for breakfast and dinner. Other features include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.
Languages
Arabic, English, French, Spanish
At a glance
Hotel size
291 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in Half Board rates on December 31, 2023 receive breakfast and lunch.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 25 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1991
Safe-deposit box at front desk
Garden
Terrace
Seasonal outdoor pool
Designer shops on-site
Shopping centre on-site
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Dining table
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Trattoria La Dolce Vita – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Breeze Gastro Bar Piscina – This poolside rooftop bar specialises in local and international cuisine and serves brunch and lunch. Open daily.
Lobby Bar – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Renovations and closures
The following facilities or services will be unavailable from October 27 2024 to April 1 2025 (dates subject to change):
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Parking
Self-parking costs EUR 25 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel PYR Marbella
Hotel PYR
PYR Marbella
Hotel PYR Marbella
Occidental Puerto Banus Hotel
Occidental Puerto Banus Marbella
Occidental Puerto Banus Hotel Marbella
Frequently asked questions
Does Occidental Puerto Banus offer free cancellation for a full refund?
Yes, Occidental Puerto Banus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Puerto Banus?
Yes, there's a seasonal outdoor pool and a children's pool. The swimming pool will be unavailable from October 27 2024 to April 1 2025 (dates subject to change).
Are pets allowed at Occidental Puerto Banus?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Occidental Puerto Banus?
Yes. Self-parking costs EUR 25 per night. Electric car charging is available.
What are the check-in and check-out times at Occidental Puerto Banus?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Occidental Puerto Banus and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Occidental Puerto Banus?
Yes, there are 3 on-site restaurants, featuring international cuisine and poolside dining.
Does Occidental Puerto Banus have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Occidental Puerto Banus like?
Occidental Puerto Banus is a short 4-minute walk from Puerto Banús Marina and 11 minutes' walk from Puerto Banús Beach. Travellers say that the area is walkable and good for shopping.
Occidental Puerto Banus Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
25 November 2024
We booked via hotel.com the flexibility was so poor even we tried to communicate with both Hotel.com and the hotel. No understanding - it almost seem like the hotel was trying to work against Hotel.com- we only stayed for 1 night but had to pay for 4 nights!! Last time…
Susi Skovbjerg
Susi Skovbjerg, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Couple with 2 year old boy
Amazing stay from the breakfast buffet, pool time and room comfort.
Maureen
Maureen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
haya
haya, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
This hotel has significantly improved since its refurbishment. The rooms are modern and well appointed. The staff are first class as are the dining options available. It’s very convenient for the town and the pool is well maintained with plentiful seating
The only downsides Is the location to the road but you could not hear it in the rooms, just a little noisy around the pool, although the hotel have taken screening measures to reduce this. The bar is a little pricey but not unexpected considering the location. We will definitely stay again if visiting the resort
Garrie
Garrie, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Hugo
Hugo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Suprisingly good
A good hotel in a good location. New, clean and close to all bars / restaurants. It was a pleasant suprise for its location and price. Ideal for groups, good pool area.
Lee
Lee, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Kelly
Kelly, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
Very good location. Good breakfast. Average size room. Courteous staff. Recommended
James
James, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
It is a very nice hotel at the perfect location. The beach is vety close, staff is very helpful, breakfast decent.
tamari
tamari, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 August 2024
Not my first time and definitely not my last!
Great location, clean and great customer service
Nour
Nour, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Rashed
Rashed, 17-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Aoife
Aoife, 7-night trip
Verified Hotels.com guest review
6/10 Good
11 August 2024
Service to be improved
We had booked a room for 3. 2 single bed + sofa bed. We arrived and the room was not set accordingly. 2 single beds were attached as 1 dble and the sofa bed was not set for the 3 rd guest.
We had to ask for it on our way out for dinner. When back at 11pm, the 3rd bed was still not set and we had to wait till 12am.
Water in the shower was not stable. It turns cold in the middle of the shower.
No amenities in the room.
We asked for 1 hour late checkout which was approved, then we had someone knocking at our door 1/2 an hour in advance asking us to leave!
I understand it’s high season, but service should be up to the standard of the hotel rating and housekeeping should be improved.
Carlos
Carlos, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Mohammed
Mohammed, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 August 2024
I recommend this property and the staff was very good 👍
Bouchra
Bouchra, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Property is located centrally
marisel
marisel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Fetouh
Fetouh, 7-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Tim
Tim, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Manhal
Manhal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2024
Marbella
Nice Hotel, walking distance to marina
Verified traveller
7-night family trip
Verified Hotels.com guest review
8/10 Very good
25 July 2024
They didn’t help with the luggage in check out
Sarah
Sarah, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
22 July 2024
Outdated. AC did not work. Service was fair to poor.
Suzan
Suzan, 3-night family trip
Verified Expedia guest review
4/10 Fair
20 July 2024
the staff was kind of rude and didnt want to help with much