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All properties in Gros Islet, St. Lucia
1 room, 2 adults

Bay Gardens Hotel

3-star3 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Reduit Beach Avenue, Rodney Bay Village, Gros Islet, St. Lucia

3-star beach hotel with free beach shuttle, near Reduit Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Spacious, clean rooms, good facilities and beeakfast buffet, helpful and nice people,…Jul 7, 2019
  • Even though we were quarantined due to Covid, the team here made our stay enjoyable with…Nov 15, 2020

Bay Gardens Hotel

from €107
  • Standard Room King
  • Superior Room Double
  • One Bedroom Croton Suite
  • Two Bedroom Croton Suite
  • Jr. Executive Suite
  • Standard Room Double
  • Superior Room King
  • Croton Standard King
  • Croton Superior Double

What’s around Bay Gardens Hotel

Landmarks

  • Reduit Beach - 9 min walk
  • Rodney Bay Marina - 16 min walk
  • Windward Islands - 1 min walk
  • Baywalk Shopping Mall - 4 min walk
  • Bonne Terre Tropical Gardens - 16 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Rodney Bay Aquatic Centre - 26 min walk
  • Friday Night Street Party - 29 min walk

Getting around

  • Hewanorra Intl. Airport (UVF) - 62 min drive
  • George F. L. Charles Airport (SLU) - 9 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Offsite

  • Free area shuttle

  • Free beach shuttle

  • Free theme park shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 1995
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Pilates
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities
  • Taxes

Dining

Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Bay Gardens Hotel’s small print

Also known as

  • Bay Gardens
  • Bay Gardens Hotel Hotel Gros Islet
  • Bay Gardens Gros Islet
  • Bay Gardens Hotel
  • Bay Gardens Hotel Gros Islet
  • Bay Gardens Castries
  • Hotel Bay Gardens
  • Bay Gardens Hotel St. Lucia/Gros Islet
  • Bay Gardens Hotel Hotel
  • Bay Gardens Hotel Gros Islet

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 11 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 180 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Bay Gardens Hotel

  • Does Bay Gardens Hotel offer free cancellation for a full refund?
    Yes, Bay Gardens Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Bay Gardens Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Bay Gardens Hotel?
    Yes, there's free self parking.
  • Is there a pool at Bay Gardens Hotel?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Bay Gardens Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Bay Gardens Hotel?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Bay Gardens Hotel?
    Yes, Spices offers Caribbean cuisine and poolside dining. Nearby restaurants include Blue Monkey Cafe (4-min walk), Felly Belly (4-min walk), and Big Chef (5-min walk).
  • Is airport shuttle service offered by Bay Gardens Hotel?
    Yes, an airport shuttle is available. The charge is USD 180 per vehicle roundtrip.

Recent reviews

Fabulous 8.6 From 253 reviews

Very Good 8.0
You will have to stay on site for 14 days
The hotel was restricted because of COVID. Even though there was access for people staying on the “all inclusive” plan to visit the covid certified restaurants the staff did their darnedest to ensure that those of us that were on the limited plan only stayed at their restaurant for the entire stay. The only other option for us second class citizens was ordering in. We were not the only ones receiving this type of treatment even though the COVID website shows the names of places where visitors are welcome. On the other hand their other COVID precautions are excellent and the shuttle to the beach is very convenient
Antoinette, us9 night trip with friends
Very Good 8.0
Compared to other hotels in the area the Bay Garden Hotel is a good option if you don't want to spend a fortune. They have a restaurant on site that offers a meal plan or you could venture out to nearby restaurants. There are 3 pools and a shuttle that can bring you to the beach ( a ten min drive). The Bay Garden Hotel is conveniently located within walking distance to stores and restaurants. Room tip: Hotel room was on top floor facing the main road - this location was somewhat loud as we could hear the traffic throughout the night.
ca2 night family trip
Very Good 8.0
Ok, consideration should be made for gust who is allergic to cats
Rufus, gb5 night romance trip
Exceptional 10.0
The location and the staff are great. I would recommend anyone who on business or lesiure to stay here
us1 night business trip
Exceptional 10.0
Nice stay
Great stay lovely little hotel, a singer in the evenings would attract more people to stay and eat at restaurant. Breakfast could be better
Joanna, gb7 night trip
Exceptional 10.0
The pictures of the room they showed online were totally different to the room I had
us2 night trip with friends
Very Good 8.0
The property was comfortable, and the hearty breakfasts (included) were delicious!
us7 night business trip
Very Good 8.0
T L C
I did have higher expectations for the hotel, location was perfect and that for me was the plus side of staying at the hotel Staff at reception were always extremely warm & friendly However the Hotel itself is in need of some well overdue tlc, I also found the Security staff at the Reduit beach location to be quite dismissive and this was on each day I went to the beach so he clearly was not just having a bad day.
Paul, gb8 night trip
Fair 4.0
2 star hotel at best. Sorely dated and tired tired tired! If you’re used to cheap budget travel, maybe this is for you. Overhead fluorescent lighting in the suite. No lamps. No pictures on walls. Lumpy pillows HAVE to be 30 years old. Felt like a very uninviting short-term tenement. The ONLY saving grace is the free shuttle to the sister Resort on the beach - which is a breath of fresh air compared to this hovel. They nickel and dime everything here which really made it feel like a ghetto stay. The maintenance, cleaning, and security folks were the only decent employees we encountered. The front desk girls absolutely suck with the exception of a senior attendant named Deborah. Would not recommend and certainly will not return.
damselfly, us2 night family trip
Very Good 8.0
Great location, small but nice pool and some great extras. Such as a shuttle to their beach resort where you can use all the ammeneties there. Nice area at the resort for swimming on the beach and a beautiful pool with a hot tub. Staff was helpful with a few great service moments from Charlene at the front desk and Helena in the restaurant.
ca7 night romance trip

Bay Gardens Hotel