Hotel Saint Nicolas

This Hotel is infested with the bed bugs. We had numerous bug bites the first night and caught a live bed bug on the second night. I had to show it to the hotel personnel for them to believe and to move me to another room (I wanted to change the hotel but since I booked through hotels (dot) com, the hotel refused to reimburse my payment for the remaining night). The hotel personnel said that if you don't catch and show a bed bug to them then they cannot do anything about it. The bed bug that I caught was crawling on my infant's face and that image is haunting me like a scene from a nightmare... I will never, ever stay at this place. By the way from 09:15 - 09:56 CET on July 2, 2019, the server refused to upload my photos of the bed bugs..

The biggest issue was the lack of ventilation in the room. It was abnormally hot and it was like a sauna. With the heatwave we’ve been having in Europe, you have to stay somewhere with air conditioning. It’s in an area close to Grande Place which is pretty central. The room was clean mostly but I found some hairs stuck by the bathtub. I also found some socks people had left behind by the curtain so I guess the room wasn’t properly cleaned. It was okay overall but I wouldn’t stay there again.

Overall ok stay. Great location but this was also the problem as noise through the night from outside. Nice welcome by reception.

The good: Great area close to Grand Place and a lot of restaurants around. Front desk was helpful and knowledgeable about the local area. The bad: Maybe I’m used to a certain way but the beds only had a bottom sheet and then a blanket/comforter couldn’t tell what it was. Only a tiny night stand between the beds. Lights are on long “stands” hanging from the ceiling but they don’t stay in place. Tiny shower door left water all over the floor. Poor ventilation and lighting in the bathroom. The ugly: Black mold in shower and around bathroom door due to lack of ventilation. Overall: Would not recommend or return.

Very noisy - can hear music and sounds outside . We are 3 persons staying in triple room but only one key given. Very inconvenient especially when one guest was unwell and stayed in hotel room. When we returned at night, we have to knock hard on the door to wake him up to open the door for us.