In the heart of Copenhagen, ProfilHotels Mercur offers a convenient base to explore Tivoli Gardens and City Hall Square. Connect to WiFi in public areas, then rent a bike or challenge yourself at the outdoor tennis court. The helpful staff has left a lasting impression on previous guests.
Copenhagen (ZGH-Copenhagen Central Train Station) - 6 min walk
Nørreport Station - 13 min walk
Vesterport Station - 2 min walk
Rådhuspladsen Station - 8 min walk
Forum Station - 13 min walk
Restaurants
Axelborg Bodega - 4 min walk
Cafe Vivaldi Axelborg - 4 min walk
Royal Bar - 4 min walk
Roast Coffee - Vesterport - 2 min walk
Lobby Bar - 5 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur puts you in a great location, within a short 10-minute walk of Tivoli Gardens and City Hall Square. Guests can enjoy the outdoor tennis courts, and buffet breakfast is available daily. Also, Nyhavn and Strøget are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Vesterport Station is steps away and Rådhuspladsen Station is 8 minutes.
Languages
Danish, English, Norwegian, Swedish
At a glance
DONE
Hotel size
119 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Off-site parking within 1242.7 mi (DKK 265 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Tennis
Beach nearby
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Bike hire
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 180 per person
Children & extra beds
Rollaway beds are available for DKK 300.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs DKK 265 per day (6561680 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Also known as
Copenhagen Mercur Hotel
Mercur Hotel
Copenhagen Mercur
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
Frequently asked questions
Does ProfilHotels Mercur offer free cancellation for a full refund?
Yes, ProfilHotels Mercur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ProfilHotels Mercur?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of DKK 300 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at ProfilHotels Mercur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at ProfilHotels Mercur?
No, this hotel doesn't have a casino, but Casino Copenhagen (3-min drive) is nearby.
What is there to do at ProfilHotels Mercur and nearby?
Practise your swing on the tennis courts.
What's the area around ProfilHotels Mercur like?
ProfilHotels Mercur is in Copenhagen City Centre, a short 2-minute walk from Vesterport Station and 5 minutes' walk from Tivoli Gardens.
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ProfilHotels Mercur Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Lobby
Breakfast
Shower
What guests liked
Breakfast was consistently praised for its excellent quality, variety, and delicious options. (19 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
9 Jun 2025
Good location of hotel, nice breakfast
Søren
Søren, 1-night trip
8/10 Very good
17 May 2025
Great for family
Great stay.
Hotel was central with good service
Heidi SCHOUBOE
Heidi SCHOUBOE, 1-night trip
8/10 Very good
17 Jun 2025
Spent a week here during a work trip. Staff was very helpful and friendly, breakfast was decent and the rooms comfortable. Decent value for the price.
Diego
Diego, 6-night trip
8/10 Very good
25 Jun 2025
Great bed! However, a bit annoying that someone started playing at the hotel tennis court at 6am in the morning.
Verified traveller
1-night trip
8/10 Very good
22 Jun 2025
Pleased
Every thing worked and we were so happy with our stay at Simon Spies’ old hotel the “Mercur”. It’s very central location and wery convenient when you want go out at night.
Annette
Annette, 1-night trip
10/10 Exceptional
20 May 2025
For pleasure (pre-conference took seven days to see some of Scandjnavia I’ve never been before convenient location, close to train station and Metro, excellent breakfast buffet and helpful tips from the Front Desk especially Galyna
Hubert
Hubert, 2-night trip
10/10 Exceptional
2 Jun 2025
Wether was very ggod
Kurt
Kurt, 1-night trip
6/10 Good
2 Jul 2025
Sometings wrong with this picture
The ad at hotels.com showet a tub and balcony. None og that was real
Thomas
Thomas, 1-night trip
10/10 Exceptional
11 May 2025
Lovely spacious room
After staying in a shoebox last time we visited Copenhagen it was great to have so much space. The room was light and airy. Price included a scrumptious breakfast, also rare for Copenhagen hotels.
Steven
Steven, 2-night trip
4/10 Fair
22 Jun 2025
Pricewise it
Thue
Thue, 1-night trip
4/10 Fair
26 Jun 2025
Average stay, good breakfast, poor service.
My experience was not that great.
Breakfast was good, and the best of our experience.
Staff was not so friendly, especially when I requested mattress change or to upgrade the room.
Low water pressure in bathroom, making difficult to shower or wash our face or fill the kettle.
Verified traveller
2-night trip
10/10 Exceptional
14 Dec 2024
Great location and very clean
Steven
Steven, 2-night trip
2/10 Poor
11 Jun 2025
Not fully functioning sink and faucets, dirty towels, very old and small room.
Hasmet
Hasmet, 3-night trip
6/10 Good
2 Jul 2025
Great location, but issues with power and wifi
The building is quite old. The room was fine but had a slight musty smell. The hotel's central location is a big plus. One evening, the lights went out because of an issue with the fuse box. We were told that we might not have power until the next day (fortunately, it came back later in the night). The wifi was very spotty, which affected my ability to work.
Verified traveller
4-night trip
10/10 Exceptional
25 Sept 2024
Great location and nice room. Friendly staff and we enjoyed our stay there
David
David, 3-night trip
10/10 Exceptional
27 Oct 2024
Good service and very nice breakfast
Robert
Robert, 3-night trip
10/10 Exceptional
21 Sept 2024
The breakfast is great.
Laura
Laura, 1-night trip
8/10 Very good
20 May 2025
Fine
The stay was... fine. Not bad but not exceptional. Only 1 person on check in from 3pm so queues were out the door. Rooms were big and spacious, bathroom was small but fine. All a bit dated but the location was good, right outside Vesterport station and a 10min walk to Central Station. Social Brew on the corner was a great little place for breakfast, coffee and the odd pint!
Verified traveller
2-night trip
10/10 Exceptional
6 Apr 2025
Quite amazing
Obviously not the quietest when considering it is right next to the train tracks. But, still pretty quiet area. Very clean. Comfortable bed
Miki
Miki, 7-night trip
10/10 Exceptional
19 Nov 2024
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Andrew
Andrew, 3-night trip
10/10 Exceptional
25 Mar 2025
Copenhagen
It was in a good area in Copenhagen just 5 mins walk to Main Train Station . Vesterport Metro Station is in front of the hotel. Our room was in 6th etage. It has a balcone with a good view. We were satisfied with the hotel.
GÖKÇE
GÖKÇE, 2-night trip
4/10 Fair
26 Jun 2025
Tired, in every respect
I almost felt for the young man behind the reception desk when the third customer came to complain about the terrible wifi, but then I remembered I was holding a lukewarm bottle of beer as both draft taps weren't working, and I had a second night ahead of me in my overly hot room without a/c and walls that allowed the sounds of the toilet next door in use to reverberate around my room.
May all be a freak one off, but no plans to try again to find out.
On the plus side, the location is convenient and the breakfast is solid enough.
Tom
Tom, 2-night trip
6/10 Good
30 Mar 2025
Great value for the price, with convenient access to the train station and metro. The hotel is a bit worn and could use some TLC. The beds aren’t very comfortable, even in the queen rooms. Be prepared for loud music playing behind the hotel on weekends, which can go on through the night.
Verified traveller
2-night trip
10/10 Exceptional
6 Oct 2024
A great value city centre choice
Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located