When you stay at Bristol Palace Hotel, you'll be within a 15-minute walk of Piazza de Ferrari and Old Port. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Giotto, which serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
133 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
On-site parking is limited
Off-site parking within 328 ft (EUR 29 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Terrace
At least 80% of food locally sourced
At least 80% organic food
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Home comfort
Air conditioning and heating
Minibar
Slippers
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Giotto – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Bistrot – This bar only serves light fare. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
Children & extra beds
Cots/infant beds are available for EUR 30.0 per night
Guests must contact this property in advance to reserve cots/infant beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Parking
Parking is available nearby and costs EUR 29 per day (328 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A145L88KIP
Also known as
Bristol Palace Hotel Genoa
Bristol Palace Hotel
Bristol Palace Genoa
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa
Frequently asked questions
Does Bristol Palace Hotel offer free cancellation for a full refund?
Yes, Bristol Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Bristol Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 20.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Bristol Palace Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Bristol Palace Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Bristol Palace Hotel?
Yes, Giotto offers Italian cuisine.
What's the area around Bristol Palace Hotel like?
Bristol Palace Hotel is in Genoa Historical Centre, a short 2-minute walk from Piazza de Ferrari and 11 minutes' walk from Old Port. Travellers say that the area is walkable and good for shopping.
Bristol Palace Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 November 2024
Amazing project
We are have amazing time in the hotel. Stuff and service it’s very good. That is very comfy.
Elisete
Elisete, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 November 2024
Tendai
Tendai, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Gerardo
Gerardo, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
The staff here is absolutely amazing. I felt like I was transported back in time when the customer was king. I had to wait for nothing. The room was fabulous, the bed was so comfortable, and we slept the sleep of the dead it was so peaceful. The hotel was convenient to shopping, restaurants, and some of the best coffee. If you come to Genoa, you must stay here.
Lawrence
Lawrence, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Laura
Laura, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
eyal
eyal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Albert
Albert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Wojciech
Wojciech, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Wonderful hotel in very good location. Fabulous reception, thank you Andrea, hopefully spelt correctly!! Brilliant.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
visiting James
My husband and I were very happy with theBristol. Beautiful building, entry way and the room was gorgeous. The hotel is on the main street. Great location lots of shops, cafes. It is a bit noisy if you open the window. The AC works great. There are elevators.
Super friendly staff everyone speaks English too. the room shower is small so you get water everywhere when you shower !!And can be slippery too. Not too far from the Genoa airport.
I would stay here again.
Felicia
Felicia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Old Genova in style
Location was excellent. Room was grand and service wonderful. Breakfast buffet very good. Cental staircase is extraordinarily beautiful.
Kenneth
Kenneth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
This is a wonderful hotel, reminiscent of the old days. The service is exceptional. We were troubled by a constant sound coming from beneath our room of a machine going on and off on and off otherwise it was a wonderful place to stay in the center of Genoa.
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Magnificent hotel packed with great features.
daniel
daniel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Really well situated
Claudine
Claudine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Ahmed
Ahmed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 August 2024
We loved our stay - the hotel is beautiful, breakfast is lovely, and you are located in the best location!
Tricia
Tricia, 6-night family trip
Verified Expedia guest review
8/10 Very good
5 August 2024
NA
MEHMET
MEHMET, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Vincent
Vincent, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Excellent hotel right in
The heart of Genoa. Loved it!