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4-star hotel with full-service spa, connected to the convention center, near Liederhalle Concert and Convention Center
The hotel is good for a few nights stay (like a business trip). The check-in / check-out…
Jan 21, 2020
Eveyrthing great on this good loacted, large hotel, with one small exception. Was living…
Oct 23, 2019
This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Facility access costs EUR 5 per person, per day. Facilities include fitness facilities and a sauna.
Self parking costs EUR 21.00 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Extended parking is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
To-go breakfast is offered for an extra charge of EUR 14 per person (approximately)
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Service animals exempt from feesShopping center shuttle service is offered for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 7:00 AM to 10:30 PM.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Very nice bar. Service requests are dealt with very quickly. Very friendly staff.
2 night family trip, Jun 11, 2019
Verified Expedia guest review
good HOTEL good ROOM GOOD RESTAURANT qUIET ROOM GOOD BREAKFAST
2 night trip, May 20, 2019
Verified Expedia guest review
good HOTEL good ROOM GOOD RESTAURANT qUIET ROOM GOOD BREAKFAST
2 night trip, May 20, 2019
Verified Expedia guest review
good HOTEL good ROOM GOOD RESTAURANT qUIET ROOM GOOD BREAKFAST
2 night trip, May 20, 2019
Verified Expedia guest review
One of my fav stay,brilliant service throughout our stay.the location was great
Kozeta, 2 night family trip, Nov 10, 2018
Verified Hotels.com guest review
Location is perfect near center and our room were very comfort and new!
Jelena, 1 night romance trip, Oct 4, 2018
Verified Hotels.com guest review
Great location in terms of proximity to the Liederhalle cultural complex, 10 minutes from the pedestrian zone. Rooms are clean, great breakfast. Nosy staff however and poor service at the hotel bar.
Eyal, 1 night romance trip, Sep 15, 2018
Verified Hotels.com guest review
This is a message to hotel management; I am sorry to say that I was not happy staying in the hotel. The service is not what I expected. I was unable to do some work as Internet was very bad even my son was unable to play his games on his tablet. Housekeeping was below standard . I had to ask for room to be cleaned. I had to ask for soap many times .I had yo ask for water bottle which was part of the room service coffee in the room not good i could not enjoy it. The swimming pool not easy to access we only managed once . The worse thing I was told many times by staff that we are not entitled for breakfast even after i sent booking email to confirm . I was away to Berline 2 days cane back no water bottle mo soap. My son was booked as an adult but it sounds not considered so. There is no conceirge and staff were not able to advice about attractions. Unfortunatly that left us unsatisfied customer with hotel service all in all .
Afrah, 9 night family trip, Aug 17, 2020
Verified Expedia guest review
I did not know they charged Euro 21.00 per day for Parking. So I paid Euro 42.00 during my stay. The bed was not Queen or King size, they joined the double bed together so it is hard to sleep with.
TJ, 2 night business trip, Jan 22, 2020
Verified Hotels.com guest review
Hotel was in a perfect location. Everyone was friendly and extremely helpful. Hotel was beautiful , clean and the room was very spacious.
3 night family trip, Jan 14, 2020
Verified Expedia guest review
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