-Selected a double bed and found 2 singles pushed together. Complained to duty manager and he could only provide a topper maybe, the next day (i had to ask for it he never offered a solution,)
- amenities in bathroom =only shower gel. No body lotion no shampoo, nothing..just a very bad shower gel
- some lights in room not working in the ceiling, i requested them to be fixed, as we couldnt see properly without ..= nothing
- breakfast....coffee (in italy mind you) was very bad and 1 type of ham and 1 type of cheese. Some sweet options yes.
-breakfast in the room option- only coffees and cereals are included with the basic charge..everything else you have to pay extra...so ham and cheese extra, egg ..extra...pls note we were also told not to go for breakfast at 9am as room is too small...
-room amenties - no kettle no coffee machine no slippers no robe
-worse thing also room was near housekeeping room. chaos laughing and shouting from 7am, impossible to rest and sleep past 7am on holiday after 7hrs traveling, and continuing all day including afternoon hours 2pm 3pm where we tried to have a small rest on some days..impossible as complete chaos and noise at those hours.
Rude staff in general and even when we saw a cockroach outside room at night and phoned reception, he had no spray and told me it will go away tranquillo. Thats it