Guests
All properties in Palm Desert, California, United States of America

Best Western Plus Palm Desert Resort

Hotel with outdoor pool, near San Jacinto Mountains

  • Free cooked-to-order breakfast, free WiFi in lobby, and free parking

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  • Pool
  • Pool
  • Pool
  • Living Room
  • Pool
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74695 Highway 111, Palm Desert, 92260, CA, United States of America
8.4.Very Good.
  • The people who run the front desk are amazing... the maids do a wonderful job... other…

    Jul 17, 2021

  • The pool was always crowded.. bit it was 110° out so it was understandable

    Jul 16, 2021

See all 753 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Quiet
Dining options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • 2 outdoor tennis courts
  • 24-hour business center
  • Terrace

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area

What’s around

  • Heart of Palm Desert
  • San Jacinto Mountains - 1 min walk
  • Living Desert Zoo and Gardens - 38 min walk
  • El Paseo Shopping District - 15 min walk
  • The Gardens on El Paseo - 24 min walk
  • Civic Center Park - 37 min walk

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Palm Desert
  • San Jacinto Mountains - 1 min walk
  • Living Desert Zoo and Gardens - 38 min walk
  • El Paseo Shopping District - 15 min walk
  • The Gardens on El Paseo - 24 min walk
  • Civic Center Park - 37 min walk
  • Palms to Pines Plaza West Shopping Center - 37 min walk
  • Westfield Palm Desert Shopping Center - 38 min walk
  • McCallum Theatre - 39 min walk
  • Hovley Soccer Park - 2.8 mi / 4.4 km
  • Cahuilla Hills Park - 2.9 mi / 4.6 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 28 min drive
  • Bermuda Dunes, CA (UDD) - 12 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 26 min drive
  • Palm Springs Station - 24 min drive
map
See on map
74695 Highway 111, Palm Desert, 92260, CA, United States of America

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Tennis on site

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 2244
  • Conference space size (meters) - 208
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 4
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Handrails in stairways
  • Grab bar - in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch TV
  • Premium TV channels

Stay connected

  • Free newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • Best Western Palm Desert
  • Best Western Plus Palm Desert Resort Hotel
  • Best Western Plus Palm Desert Resort Palm Desert
  • Best Western Plus Palm Desert Resort Hotel Palm Desert
  • Best Western Palm Desert Resort
  • Best Western Plus Palm Desert
  • Best Western Plus Palm Desert Resort
  • Best Western Plus Palm Desert Hotel Palm Desert
  • Palm Desert Best Western Plus
  • Palm Desert Best Western
  • Best Western Plus Palm Desert Hotel
  • Plus Palm Desert Palm Desert

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

WiFi is available in guestrooms for USD 0.00

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Palm Desert Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Eureka Burger (7-min walk), Kaiser Grille Palm Desert (14-min walk), and Backstreet Bistro (2 mi).
  • No, this hotel doesn't have a casino, but Agua Caliente Casino (17-min drive) and Augustine Casino (22-min drive) are both nearby.
  • Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Best Western Plus Palm Desert Resort also has a fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    3 nights!

    It was a pleasant vacation! There was one thing that changed my opinion a little . The personnel who takes care of the place ( only men) came every afternoon to the pool after finishing their shift . I do not think that it is normal …. They were loud in the pool and the music they brought was loud also. This is not professional….

    CLAUDIA, 3 night family trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Other than the lack of AC, no ice, broken shower head, curtains not functioning properly and the TV remote not working it was great! And yes, we should have asked for another room but we were so hot and tired after driving and lugging our stuff into the room we plain forgot. I do have a suggestion though. Why can't someone check off on a list that everything is in proper working order before they rent out the room? Seems like an easy thing to do. I know that Best Western has a good reputation for customer satisfaction cause we have stayed in a number of them. Right now we are at a Best Western in Los Banos CA and it is a world of difference. Thank you. .

    Charles, 1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Mixed bag

    We had an electrical problem, forcing a room change. To their credit, they handled it speedily and kindly. The pool was not as clean as I'd like, so only used it once. Lots of kids. The breakfast was wonderful. Staff, amazing.

    Matthew, 4 night trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The room was amazing and so was my stay. I just wanted to bring up a couple of things. We had Rm233. The microwave and the fridge were wobbly. They need a stick or something to even them out. The last thing I wanted to bring up is, the ice machine on our floor must've been broken, bexause it was unplugged. So, I ended going to the first floor.

    2 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room air conditioner needed to have the battery changed in the control. The refrigerator wasn't working and I lost my fruit to spoilage because of it. It smelled when I put my food in it but figured it was just from non-use. The sink in the bathrooms' stopper needs to be replaced. The staff at the front desk were absolutely wonderful. They are the reason I would stay here again.

    Micki, 2 night business trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Dog friendly.

    This is a dog friendly place which is great for us . We have stopped here a few times with our girl Stella.

    Mark, 1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was really nice for the price. Staff was friendly and helpful. If ever in the area again I would stay there.

    Nichole, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    bwpd

    Ok but sink smelled and rooms need usb outlets

    Jay, 1 night business trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Underwhelmed

    Extremely disappointed in this hotel! Our room was old and felt dirty! Definitely will NOT stay here again!

    1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff, Covid precautions & resolutions excellent

    Check in was easy. Our loom was clean and well appointed. But overnite I detected a low hum which kept me awake most of the nite. Talked to front desk who sent maintenance to check. He fixed what he thought was the problem, but the hum was still there. He met us at the room and said it was the water pipes. The front desk offered to move us to another room. This next room was perfect. We appreciated the staff response and had a great rest of stay. The breakfasts were outstanding. The Covid precautions upheld. Room always clean. Highly recommend.

    Robert, 4 night trip, Jun 1, 2021

    Verified Hotels.com guest review

See all 753 reviews