The Hills Hotel

3.0 star property
Laguna Hills hotel with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hills Hotel

Front of property
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Concierge desk
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Non-smoking
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Hot tub
  • Room service
  • 24-hour business centre
  • 7 meeting rooms
  • 24-hour front desk
Feel at home
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

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About the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653

What's nearby

  • Mission Hospital - Mission Viejo - 5 min drive
  • Saddleback Memorial Medical Center - 5 min drive
  • Marguerite Aquatic Complex - 5 min drive
  • Saddleback College - 6 min drive
  • Irvine Spectrum Center - 9 min drive

Getting around

  • Orange County, CA (SNA-John Wayne) - 18 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 36 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 38 min drive
  • Laguna Niguel Station - 9 min drive
  • San Juan Capistrano Depot - 12 min drive
  • Irvine Transportation Center - 12 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Del Taco - ‬3 min drive
  • ‪Natraj Cuisine of India - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive

About this property

The Hills Hotel

The Hills Hotel features a rooftop terrace and puts you within a 10-minute drive of Irvine Spectrum Center and Mission San Juan Capistrano. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include an outdoor pool and a hot tub. Fellow travellers say good things about the helpful staff and bar.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 6:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (includes in/out privileges; fees apply)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Conference space (11000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 27.52 per accommodation, per night
  • Resort fee inclusions:
    • Health club access
    • In-room bottled water
    • Pool access

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Uncovered self-parking is available for an extra charge
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hills Hotel Laguna Hills
Hills Hotel
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member

Frequently asked questions

Does The Hills Hotel offer free cancellation for a full refund?
Yes, The Hills Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hills Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Hills Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Hills Hotel?
Yes, there's self parking on site (charges apply). Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at The Hills Hotel?
Check-in start time: 4:00 PM; check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Hills Hotel?
No, this hotel doesn't have a casino, but Casino San Clemente (16-min drive) is nearby.
What is there to do at The Hills Hotel and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. The Hills Hotel also has a 24-hour fitness centre.
Are there restaurants at or near The Hills Hotel?
Yes, there's an on-site restaurant.

The Hills Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Julia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mediocre Hotel. Large room. Condition so-so.
Durk, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice botique hotel
It was a great little place. Clean spacious, not difficult to get to, quiet, even though the freeway was right outside our window. We will definitely stay there again next time we're in town
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Crystal, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Horrible mattress.
Tarek, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The pictures on the website looked amazing and then when we got there, it just looked so old and rundown and it smelled like cigarettes. It smelled horrible and we were mostly intrigued by the back patio with the pool area was closed for renovation.
adrian, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Phil, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay the night
I thought the room was great. They did say that we needed to request that housekeeping change the towels/ linens. Overall it was a nice experience and i would definitely stay there again.
Rudolpho, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Liked the dog friendly rule, but the area we stayed was so dated, sofa in room stained, kept towel over it so we could sit on it. Room service was timely and food very good. Front staff friendly , pool was nice for kids
Margie, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Liseth, 1-night trip
Verified Expedia guest review

2/10 Poor

Elahe, 2-night trip
Verified Hotels.com guest review

6/10 Good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Karim, 6-night trip
Verified Expedia guest review

2/10 Poor

30$ extra for checking in 10 minutes early , $25 per day for a parking space which I didn’t have a car for and 1 drink in the bar that I don’t drink alcohol . They said it was “mandatory “ asked for a quiet room and 10 minutes in my room construction on the floor below me was jack hammering until 5PM starting at 8 . Black mold and crumbling ceiling and walls in the bathroom, dirty furniture and the grossest sticky tv remote ever seen! On and on with no compensation or apology. Soon as you step off the elevator on 3rd floor you will smell the dank musty smell of water damage from somewhere. Worst hotel I’ve ever been in including motel 6s Absolutely Nasty!!
Christopher, 2-night trip
Verified Expedia guest review

2/10 Poor

Rude staff.
Milly, 1-night family trip
Verified Expedia guest review

8/10 Very good

Comfy clean room. AC was very loud and emitted an odor.
Frank, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

We liked the property.
karen, 1-night trip
Verified Expedia guest review

4/10 Fair

Room was hardy cleaned
Shirley, 14-night family trip
Verified Expedia guest review

2/10 Poor

Awful customer service. Not one person at the front desk was friendly. And asking a question it felt like I was inconveniencing them. I never found the ice machine just a dirty laundry room. The bartender was cool. He was the only accommodating employee. Will never stay there again and will warn my people to not bother.
Kamden, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was exceptional. The new decor was very nice. Needed more outlets for plug ins
Dori, 1-night trip
Verified Orbitz guest review