Hotel & Spa Niunit

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Overview of Hotel & Spa Niunit

Hotel & Spa Niunit

4.0 star property
4-star hotel in El Serrat with spa and restaurant

8.6/10 Fabulous

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
Map
Avda del Font Blanca, s/n, El Serrat, Ordino, Ad300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
  • Conference space
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
  • Bath or shower

Choose dates to view prices

About this area

Getting around

  • La Seu d'Urgell (LEU) - 51 min drive
  • L'Hospitalet-pres-l'Andorre Station - 53 min drive
  • Burton's Station - 58 min drive
  • Porte-Puymorens Station - 59 min drive

About this property

Hotel & Spa Niunit

4-star hotel
You can look forward to a free breakfast buffet, a terrace and a bar at Hotel & Spa Niunit. Indulge in a massage, aromatherapy and a facial at the on-site spa. Free in-room WiFi is available to all guests, along with conference space and a hot tub.
Additional perks include:
  • Self-parking (surcharge), massage treatment rooms and smoke-free property
  • A 24-hour front desk, meeting rooms and coffee/tea in the lobby
  • A lift
Room features
All guest rooms at Hotel & Spa Niunit include amenities, such as complimentary wireless Internet access.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Heating, daily housekeeping and desks

Languages

Catalan, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (EUR 11 per night)
  • Free off-site parking nearby

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk

Facilities

  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair accessible

Languages

  • Catalan
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 11 per night
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Property registration number 928269U

Also known as

Hotel Spa Niunit
Hotel & Spa Niunit Hotel
Hotel & Spa Niunit El Serrat
Hotel & Spa Niunit Hotel El Serrat

Frequently asked questions

Does Hotel & Spa Niunit offer free cancellation for a full refund?
Yes, Hotel & Spa Niunit does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel & Spa Niunit?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel & Spa Niunit?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel & Spa Niunit?
Yes. Self-parking costs EUR 11 per night.
What are the check-in and check-out times at Hotel & Spa Niunit?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon.
What is there to do at Hotel & Spa Niunit and nearby?
Hotel & Spa Niunit has a spa and a Turkish bath.
Are there restaurants at or near Hotel & Spa Niunit?
Yes, there's an on-site restaurant. Nearby restaurants include Com Nou (5.4 mi), Pizzeria Coll D'ordino (5.5 mi) and Pizzeria Angelo (6.9 mi).

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.7/10

Staff & service

9.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

A pleasant surprise
A very positive experience overall. Very friendly - and helpful - staff. Splendid location: how often do you get to stay in a hotel that’s situated 1500m above sea level? Car required if you wish to visit the surrounding sites and places. We made it a point to visit restaurants in other villages as well as in Andorra La Vella, and immerse ourselves in the lovely Andorran ambience. We visited in low season but we’re rewarded with a very relaxing holiday.
Etienne, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

séjour très agréable avec un personnel à l'écoute. La cuisine est très bonne , merci au cuisinier l 'homme de l'ombre.
PATRICK, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

WASA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eva Maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Estancia súper agradable , servicio de los empleado impecable .
Vista lateral desde el restaurante del hotel
Fachada del hotel
Salvatore, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johanna, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Decepcionante
El exterior del hotel (zonas comunes, hall, …) aparenta las supuestas 4 estrellas, pero cuándo entras en la habitación esa ilusión desaparece y pasas a un hotel de 3 o menos. La bañera y el sanitario son del siglo pasado, el ventilador del techo estaba colgando, humedades, suelo de la habitación con unas manchas rojas, sin aire acondicionado y calefacción sin opción de regular la temperatura. En la recepción pareció que les supusiera más una carga que una alegría un nuevo cliente. No sé si es porqué íbamos con un buen precio gracias a una buena oferta de Hoteles pero nos asignaron la peor habitación de la planta. En ella había una línea de habitaciones con vistas al rio y otra a la montaña, pues nos dieron la pequeña habitación de la punta, con vistas a…una pared. Decir que no estaba ni de lejos lleno el hotel… Para terminar lo que pareció un chiste de mal gusto, toda la noche escuchando un ruido de maquinaria, ya fuera una caldera o algún tipo de generador. Vas con la idea de relajarte en medio de la montaña y terminas escuchando los mismos ruidos del medio de una ciudad. La comida, aquí sí que puedo decir que estamos contentos, de buena calidad y bien preparada. Íbamos con media pensión y cenamos bien. Las bebidas no están incluidas, 5€ una botella de agua pequeña. No vamos a repetir, y si tienes la opción mejor búscate un hotel que sea de verdad de 4 estrellas. Es un sitio para pasarse por la noche a cenar, poco más.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Buen hotel de Montaña
Hotel tranquilo para pasar unos días. Excelente rutas para caminar por los alrededores. Buena atención del personal de las comidas. Tuvimos media pensión y la comida de las cenas, muy buenas. Las bebidas no entran ,con precios de un hotel de 4 estrellas. Desayuno europeo normal de todos los hoteles. Quizás el café, para mi gusto, muy mediocre. De maquinas automáticas. Buena limpieza. No tiene aire acondicionado . Pillamos la ola de calor y por la noche se paso un poco de calor. Lo solucionamos abriendo la ventana , con el ruido del rio al fondo. La única queja es que pedimos camas separadas y nos pusieron en una habitación pequeña con una cama grande. Casi no podíamos abrir la neverita pues la puerta del mueble tocaba con la cama. La neverita no funcionaba. Armario pequeño, pensado para una persona. Era una habitación de minusválidos adaptada a dos personas. Un poco claustrofóbica, no indicada para una estancia larga. Preguntar antes de que os den la llave. Por lo demás, bien
juan, 2-night family trip
Verified Hotels.com guest review