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1 room, 2 adults

Hotel Spa Princesa Parc

4-star4 stars
Great for families

Good to know

  • Children's club (surcharge)
  • Free WiFi
  • Bowling alley on site
  • Dry cleaning/laundry service
Ctra.General d'Arinsal, Arinsal, AD400, Andorra

Mountain hotel in Arinsal with 2 restaurants and spa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's club (surcharge)
    • Free WiFi
    • Bowling alley on site
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Andorra may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Very good place to stay at Arinsal for skiing. Hotel close to Telecabina. Nice spa.Jan 20, 2019
  • When I booked through online operator Expedia, there was no option to include meals. I…Dec 20, 2018

Hotel Spa Princesa Parc

from €97
  • Doble Lux Room
  • Family Triple Room, 1 Bedroom, Balcony, Resort View
  • Deluxe Quadruple Room, Multiple Beds, Private Bathroom
  • Family Room, 2 Bedrooms, Connecting Rooms (deleted)
  • Family Triple Room, 1 Bedroom, Private Bathroom
  • Deluxe Room, Multiple Beds, Hot Tub, Mountain View (Quintuple)
  • Family Room, 2 Bedrooms, Balcony
  • Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom
  • Family Room, 2 Bedrooms, Jetted Tub, Mountain View

What’s around Hotel Spa Princesa Parc

Landmarks

  • In a national park
  • Pic de Percanela - 3.1 mi / 4.9 km
  • Caldea Spa - 5.8 mi / 9.3 km
  • Casa Rull - 3.8 mi / 6.1 km
  • Postal Museum - 4.1 mi / 6.6 km
  • Casa de Areny Plandolit - 4.3 mi / 6.9 km
  • Pal-Arinsal Ski Resort - 5.2 mi / 8.4 km
  • Alt Pirineu Natural Park - 5.2 mi / 8.4 km

Getting around

  • Blagnac Airport (TLS) - 154 min drive
  • La Seu d'Urgell (LEU) - 64 min drive
  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • Porte-Puymorens Station - 47 min drive
  • Burton's Station - 49 min drive

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Andorra may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*

  • Restrictions apply*

  • 1 per room (up to 66 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

  • Onsite garage

  • Free 24-hour offsite parking nearby

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bowling alley on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2000
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Catalan
  • English
  • French
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Wellness Center has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 3 years old are not allowed in the spa.

Dining

Restaurant Bufet Princesa - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Bowling alley on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Hotel Spa Princesa Parc ’s small print

Also known as

  • Hotel Princesa Parc
  • Hotel Spa Princesa Parc
  • Hotel Spa Princesa Parc Hotel
  • Hotel Spa Princesa Parc Arinsal
  • Hotel Spa Princesa Parc Hotel Arinsal
  • Hotel Princesa Parc Arinsal
  • Princesa Parc
  • Princesa Parc Arinsal
  • Princesa Parc Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • Pool access available from 10 AM to 6:30 PM.

    Guests under 3 years old are not allowed in the spa.

    Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December
    • New Year's Day gala dinner fee for stays on 1 January

    Optional extras

    Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

    Cribs/Infant beds are available for EUR 9.0 per night

    Children's club access is available for an extra charge

    Pets are allowed for an extra charge of EUR 10 per pet, per night

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Spa Princesa Parc

    • Does Hotel Spa Princesa Parc offer free cancellation for a full refund?
      Yes, Hotel Spa Princesa Parc does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Hotel Spa Princesa Parc currently open?
      This property is closed from November 2 2020 to February 26 2021 (dates subject to change). The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change): <ul><li>Shuttle services</li></ul>
    • What are the cleanliness and hygiene measures currently in place at Hotel Spa Princesa Parc ?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hotel Spa Princesa Parc ?
      Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
    • Is there a pool at Hotel Spa Princesa Parc ?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 10 AM to 6:30 PM.
    • Are pets allowed at Hotel Spa Princesa Parc ?
      Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 66 lbs per pet. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • What are the check-in and check-out times at Hotel Spa Princesa Parc ?
      You can check in from 2 PM - 11:30 PM. Check-out time is 10:00 AM.
    • Are there restaurants at or near Hotel Spa Princesa Parc ?
      Yes, there are 2 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Black Bull (3-min walk), The Derby (4-min walk), and Surf (4-min walk).
    • What is there to do at Hotel Spa Princesa Parc and nearby?
      During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Hotel Spa Princesa Parc also has a Turkish bath and an arcade.

    Recent reviews

    Good 7.6 From 60 reviews

    Good 6.0
    Facilities good - especially the spa. The bar area had a good atmosphere. Room was adequate. Found some of the reception staff quite rude and abrupt.
    gb5 night family trip
    Very Good 8.0
    Loved the facilities - Spa and Arcade , Bowling alley family friendly great location Evening food terrible though
    gb5 night trip with friends
    Fair 4.0
    We booked room only and choose not to pay the extra 12 euros per person for breakfast or to add on dinner, so cannot comment on food. But for a 4 star hotel i would have expected the room to be much better. Bathroom was quite grim, tiles were dirty and no shower screen so the floor got drenched every shower. The bedroom was very cramped and stuffy...no where to sit except the bed. Only one small radiator to dry to dry gloves, ski jackets on. Location was great super close to the gondola. Spa was nice but you have to pay extra to use. Would go back to Arinsal but probably book an apartment next time as will be guaranteed sufficient space to live in for a week.
    gb7 night romance trip
    Poor 2.0
    not a 4 hotel standard experience
    - Unfortunately the floor in your room was really dirty with a lot of dust. The bathroom was grimy specially the shower head and appliances around it. We had access of a lot of pastries at breakfast but it wasn’t fresh enough. I would suggest less food and more quality. It was not a 4 star hotel standard I was expecting at all. To sum up, unfortunately my wife left a silver necklace at out room and we contacted the hotel hours later to let they know and they just answer as back in the next day after requesting by email and calling them again. Of course, they said they didn’t find the necklace in the end. It was an anniversary gift really sentimental worthy for us.
    Samuel, gb1 night family trip
    Exceptional 10.0
    A must for relaxation fans.
    Always have a lovely stay at Princess Parc - I have stayed there over the last 3 years and always impressed with the cleanliness of the rooms and service and choice of food in the restaurant. The staff are always helpful. The spa is amazing - I would recommend to go when it first opens as less people using the facilities. Following the instructions to the letter in the spa guide by the water bottle area and come out feeling fabulous.
    Denise, gb2 night family trip
    Very Good 8.0
    A great ski getaway
    The hotel is very good. Rooms are well equipped and modern. Spa is brilliant Location for ski lift access and night life is ideal.
    Lee, gb3 night trip with friends
    Very Good 8.0
    Good location in Arinsal
    Large hotel, nice rooms but double glazing not very good as could still hear traffic at front. Lacked any charm and more suited to big groups. Rooms clean and comfortable. Nice spa at 15 Euros for 2 hours. We didn't eat in the hotel as there were some nice restaurants very close by where we had breakfast and dinner much cheaper. The hotel is close to the ski lift and restaurants and a couple of ski shops. There is also a ski bus and village bus where for a few euros you can go to Andorra la vella. Overall good for 2 or 3 days.
    Ann, gb4 night romance trip
    Exceptional 10.0
    Super
    Excellent location for the ski lift access. Great spa facilities and ample parking
    S D, gb2 night romance trip
    Poor 2.0
    BEWARE...BAIT & SWITCH. I booked a double lux room, which promised a deep soaking tub and mountain views. I also picked this hotel because of the spa. AFTER I paid the nonrefundable payment, I got a message saying that the spa is not open on the days we are there, and that it's also a 15 euro/ person fee. When we arrived, there was NO tub, NO view, and the room was much smaller than what I booked. I explained this to the front desk and showed the screenshots from the booking. She told me to wait 20 minutes to change to a different room. After 40 minutes (it's now well past 10pm, and we're exhausted), we were sent to a different room that was basically the exact same as the first- no tub, no view, but maybe slightly bigger. We will definitely NOT be returning.
    us1 night trip
    Very Good 8.0
    Luxury ski hotel
    A luxury hotel with glamorous touches especially the Aquarium cocktail bar and the Spa centre. Staff were excellent. Bedroom very comfortable. Buffet dinner could be improved.
    Willum, gb5 night trip

    Hotel Spa Princesa Parc