Hotel Metropolitan Saitama Shintoshin offers a fantastic location, putting you only steps from Saitama Super Arena. Guests looking for a bite to eat can visit カフェ クロスヤード, which serves breakfast and lunch. Fellow travellers love the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
157 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (JPY 3300 per night)
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Coffee shop
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
At least 80% of lighting from LEDs
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Dining
カフェ クロスヤード – This café serves breakfast, lunch and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children
Parking
Self-parking costs JPY 3300 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama
Frequently asked questions
Does Hotel Metropolitan Saitama Shintoshin offer free cancellation for a full refund?
Yes, Hotel Metropolitan Saitama Shintoshin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropolitan Saitama Shintoshin?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropolitan Saitama Shintoshin?
Yes. Self-parking costs JPY 3300 per night.
What are the check-in and check-out times at Hotel Metropolitan Saitama Shintoshin?
You can check in starting at 3 PM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Metropolitan Saitama Shintoshin?
Yes, there's an on-site restaurant, カフェ クロスヤード.
What's the area around Hotel Metropolitan Saitama Shintoshin like?
Hotel Metropolitan Saitama Shintoshin is a short 2-minute walk from Saitama-Shintoshin Station and 7 minutes' walk from Keyaki Hiroba.
Hotel Metropolitan Saitama Shintoshin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 June 2024
Jim
Jim, 8-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Pengxiang
Pengxiang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
MeeDeessa
MeeDeessa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Miki
Miki, 15-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
David
David, 14-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Kenny
Kenny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2024
Taka
Taka, 1-night trip
Verified Expedia guest review
6/10 Good
11 April 2024
Kenji
Kenji, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 April 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 March 2024
Colleen
Colleen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 March 2024
yumi
yumi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Rushan
Rushan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 December 2023
Katy
Katy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 November 2023
Phuong Thao
Phuong Thao, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 November 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2023
Perfect location. Good price 👍
Akiko
Akiko, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2023
Kazuo
Kazuo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2023
It was a very clean and easy access to everything 👌
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2023
Great location and very nice
This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Ruth
Ruth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2023
Glendon
Glendon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2021
clean hotel
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 February 2021
better to give us complimentary 2 water bottle, not the 1.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
4 March 2020
Excellent staff and location
Professional staff. Very courteous
james
james, 12-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 January 2020
Wonderful service from all personnel. Wish there was a fitness center.