At Shintomi-tei, you'll be within a 15-minute drive of Sekisui Heim Super Arena. Free perks include WiFi, self-parking and full breakfast daily between 7 AM and 9 AM.
Languages
English, Japanese
At a glance
Hotel size
73 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.
Additional fees of JPY 1620 per child, per day apply for breakfast, and JPY 4860 per child, per day apply for dinner.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Free train station shuttle*
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7 AM–9 AM
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Karaoke
Shopping
Services
Front desk (limited hours)
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Turndown service
Extra futon (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Services include massages. Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.
Fees & policies
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation. Fees apply for extra futons for children age 3 and younger.
Also known as
Shintomi-tei Ryokan
Shintomi-tei Matsushima
Shintomi-tei Ryokan Matsushima
Frequently asked questions
Does Shintomi-tei offer free cancellation for a full refund?
Yes, Shintomi-tei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shintomi-tei?
Sorry, pets aren't allowed.
Is parking offered on site at Shintomi-tei?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Shintomi-tei?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 10 AM.
What's the area around Shintomi-tei like?
Shintomi-tei is a short 8-minute walk from Zuigan-ji Temple and 9 minutes' walk from Matsushima Islands Pleasure Boat.
Shintomi-tei Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
7 August 2024
Great location, nice room and facilities. The only complaint - the WiFi is more or less nonexistent.
So it comes with a digital detox bonus ;)
Eugene
Eugene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Nice large room; friendly staff; great price for room, dinner, and breakfast. Located in a residential neighborhood; about 15-minute walk from Matsushima station (a bit uphill, but not bad)
Woonsup
Woonsup, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 April 2024
It's a tranquil place. Everything is perfect - the only negative is some peeling wallpaper in the rooms, but that's nitpicking. It's a large room within walking distance of the station and the museums.
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
12 April 2024
It was a little older, but clean and the staff is extremely polite and helpful.
Peter
Peter, 2-night family trip
Verified Expedia guest review
6/10 Good
9 November 2023
I liked the traditional experience but the room needs some cosmetic maintenance. Touching up the paint and repairing a little of the wooden skirting. You DO need to pre-book for dinner, but e we found a great little place just a short walk away in the town.
Melinda
Melinda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 September 2023
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2023
Great hotel Great area
The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing.
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 May 2023
It located on a hill, about 15-20 mins walk from Matsushimakaigan Station. Along the way, you find shops & restaurants. There’s a ferry pier & a park, temples & a museum. You can also walk from Matsushima Station, however, I prefer Matsushimakaigan as there’re more to see. The hotel offers free shuttle pick up & drop off which is a plus.
Pik Kwan
Pik Kwan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 October 2020
love their rooftop. we can freely use it and took great picture from there.
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
17 August 2020
A bit disappointing
A bit of an old hotel, so the condition wasn't great, but that's to be expected. What was dissapointing was the level of service. Things were constantly forgotten. First day they cleaned the room but didnt replace towels or Yukata. Second day they completely didnt clean the room, but did leave a little 'tea sweet'.
Also quite annoying that they insisted to copy the resident card (something that is not needed for residents)
Verified traveller
3-night trip
Verified Hotels.com guest review
4/10 Fair
5 January 2020
Everything was old, peeling and in bad condition. The food was quite poor and baths were small and outdated.
Guest
Guest, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 December 2019
Although this accomodation seemed a little dated, it rpovided a fantastic experience of an onsen. WE had a Japanese speaker wth us so that was useful in terms of understading aspects of the stay. THe dinner was a stand-out experience of traditional Japanese style dining. Good location, within walking distance of the waterfront etc.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 November 2019
Great stay in Mstsushima
Great service. Convenient location. Excellent breakfast. Great onsen. Use of shuttle bus made visiting local attractions very easy.
minoru
minoru, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 October 2019
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
6/10 Good
10 October 2018
A Japanese experience for sure.
This is a 100% Japanese hotel for Japanese tour groups and events. Essentially no English is spoken. You had better be able to sit comfortably cross-legged or you will be very uncomfortable while packing and unpacking, using your computer, or anything else in your room. Breakfast extensive but mediocre by Japanese standards. Heat, AC, and wifi is centralized so quality varies by room in the old fashioned way. Lots of dings on the walls. Renovation overdue. Some Japanese luxuries such as dinner in separate compartments if you pay for dinner.
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
28 September 2018
comfortable, but a bit overpriced
--rooms are spacious and comfortable, but the condition is a bit worn down, which was a bit disappointing given the cost of the place
--the food was not that good, and again this was a bit disappointing given the cost
--the outdoor hot spring was terrific
--service is good
--I'm not sure this is advertised well online, but I believe that the hot spring is not a natural one -- this is something I learned only when I arrived in Matsushima, but I should also say that I'm not entirely sure what a non-natural hot spring is.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 June 2018
Excellent Japanese Restaurant
Looks like Mom & Pop B and B from photos but it is a large hotel on the hill with fantastic views. Very Japanese. Excellent dinner in the restaurant and good Japanese breakfast. Very little English spoken but very helpful staff. Free rides to and from train station. Very quiet and relaxing
Paul
Paul, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
ロケーションが良く、使い易い旅館でした。
EUNKYU
EUNKYU, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Leicht ins Alter gekommen, aber sehr freundlich
Schöne Aussicht über die Bucht. Das Hotelzimmer war klassisch japanisch (Tatami/Futon).
Insgesamt ist das Hotel leicht etwas ins Alter gekommen. Das Zimmer war aber sehr gross.
Wer Angst vor einem Tsunami hat, das Hotel liegt auf einer Anhöhe.
Japanisch/westliches, reichhaltiges Frühstück!
Es hat einen Axolotl im Eingangsraum im Aquarium!