Hotel Castillo

3.0 star property
Adults-only hotel in Carmen with restaurant and bar/lounge

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Castillo

Lounge
Panoramic Penthouse, 1 King Bed, Balcony
Double Room, 1 King Bed, Balcony | Balcony
Panoramic Penthouse, 1 King Bed, Balcony | View from property
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is €210
includes taxes & fees
31 Dec - 1 January 2025

Room options

Double Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Penthouse, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Double Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104

What's nearby

  • Plaza de la Cultura - 8 min walk
  • National Museum of Costa Rica - 9 min walk
  • National Theater - 9 min walk
  • Central Park - 12 min walk
  • Sabana Park - 4 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 20 min drive
  • San José (SJO-Juan Santamaría Intl.) - 27 min drive
  • San Jose Atlantic Station - 9 min walk
  • San Jose Fercori Station - 11 min walk
  • San Jose Procuradiria Museum Station - 11 min walk
  • Airport drop-off service

Restaurants

  • ‪Restaurante El Mirador - ‬5 min walk
  • ‪Café Mundo - ‬3 min walk
  • ‪Sportsmens Lodge Bar - ‬2 min walk
  • ‪Café Miel Garage - ‬1 min walk
  • ‪Restaurante Silvestre - ‬5 min walk

About this property

Hotel Castillo

At Hotel Castillo, you'll be within a 15-minute drive of Sabana Park and Multiplaza Mall Escazu. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 29 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking includes off-street options
DONE

Transfers

    • Airport drop-off on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Horse riding nearby
  • Snorkelling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 1900
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Low-height worktop and sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 4 per person
  • Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José

Frequently asked questions

Does Hotel Castillo offer free cancellation for a full refund?
Yes, Hotel Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Castillo?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Hotel Castillo?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 20.00 per vehicle.
What are the check-in and check-out times at Hotel Castillo?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Hotel Castillo?
No, this hotel doesn't have a casino, but Casino Fiesta (8-min walk) and Casino Fiesta Heredia (14-min drive) are both nearby.
What is there to do at Hotel Castillo and nearby?
Have fun with nearby activities such as horse riding and snorkelling. Hotel Castillo also has a garden.
Are there restaurants at or near Hotel Castillo?
Yes, there's an on-site restaurant.
What's the area around Hotel Castillo like?
Hotel Castillo is in Carmen, a short 9-minute walk from San Jose Atlantic Station and 4 minutes' walk from Morazan Park.

Hotel Castillo Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Really nice experience. Great staff!!!
Alfred, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice people
Jack, 2-night trip
Verified Expedia guest review

10/10 Exceptional

eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ernest, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good for fun!
Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Castillo en San Jose
Great location. Staff work with you on any requests. Breakfast is delicious.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Nice stay
Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Darrel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in the city, friendly staff!!! Will always stay there
3-night trip
Verified Orbitz guest review

8/10 Very good

Enjoyed my stay
Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent independent hotel
I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Alexander, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel Castillo May 2018
Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Malcolm, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Too be honest not the nicest hotel. Rooms are not as promised.
1-night trip
Verified Expedia guest review

10/10 Exceptional

THE place to Stay in San Jose!
Get the all-inclusive, I will stay here from now on!!! Ernesto is the most informed bartender you’ll ever meet during your stay.
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel!
The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!
Verified Hotels.com guest review

10/10 Exceptional

There's a New Little Gem in the heart of San Jose!
This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Scott, 3-night trip with friends
Verified Hotels.com guest review