John F. Kennedy International Airport (JFK) - 52 min drive
New York W 32nd St. Station - 6 min walk
New York 23rd St. Station - 6 min walk
Penn Station - 9 min walk
28 St. Station (7th Av.) - 2 min walk
28 St. Station (Broadway) - 4 min walk
34 St. - Penn Station (Fashion Av.) - 7 min walk
Restaurants
Starbucks - 2 min walk
Skirt Steak - 3 min walk
Ajisen Ramen - 3 min walk
The Fleur Room - 2 min walk
Barn Joo Nomad - 2 min walk
About this property
Hotel Hayden
Hotel Hayden offers a great location, putting you within a short 10-minute walk of Madison Square Garden and 5th Avenue. Other highlights include a 24-hour fitness centre, a fitness centre and a garden. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (7th Av.) is 2 minutes and 28 St. Station (Broadway) is 4 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
122 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, up to 11 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 50 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Garden
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
43-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 42.46 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Business centre/computer access
Fitness centre access
In-room coffee
Phone calls (may be limited)
Optional extras
Fridges are available for an additional charge
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per day
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Self-parking costs USD 50 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York
Frequently asked questions
Does Hotel Hayden offer free cancellation for a full refund?
Yes, Hotel Hayden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Hayden?
Yes, cats and dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75.00 per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Hayden?
Yes. Self-parking costs USD 50 per night.
What are the check-in and check-out times at Hotel Hayden?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
Is there an on-site casino at Hotel Hayden?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Hotel Hayden and nearby?
Hotel Hayden has a 24-hour fitness centre and a garden.
What's the area around Hotel Hayden like?
Hotel Hayden is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. The local area is considered walkable, as well as being good for public transport.
Hotel Hayden Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
29 December 2024
Errol
Errol, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Overall a good stay but could use some updates
Overall clean, but could use some updates. Mattress uneven.
Candice
Candice, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 December 2024
Bad experience
terrible service, extremely uncomfortable beds, uncomfortable pillows too, too soft, has no odor extractor in the bathroom, heating makes noise in the room. extremely expensive for poor service.
Orlando
Orlando, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
sweet place
it was nice ... clean... and good customer service
Tesha
Tesha, 1-night family trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Kassem
Kassem, 4-night trip
Verified Hotels.com guest review
2/10 Poor
16 December 2024
I could not even stay the night in this hotel - from the smells, to cleanliness, to the lack of attentiveness and timeliness. Really all around the hotel could use work.
Verified traveller
3-night business trip
Verified Hotels.com guest review
2/10 Poor
14 December 2024
Warning! Do not stay here!
DO NOT STAY here! Would you pay $500 per night at a place that doesnt not have drinking water available? No fountains. No store. If you are lucky they might have a some bottled water they bought at the CVS down the street. Has to be a health code violation. When you ask them about water they just say "sorry we dont have any". $500 per night for this? Crazy.
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
9 December 2024
This place is GROSS
Don't let the high price and the photos online fool you-- this place is absolutely disgusting.
When I arrived, there was actual food on the nightstand. The chair has stains all over it. Just EW.
Dawn
Dawn, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
2 December 2024
Decent place
The hotel has a decent lobby and the people who work there are very nice. The bed was a little squeaky and there was no blanket, just sheets. The heat worked well so that didn't become a problem. Breakfast was disappointing, a selection of donuts, whole fruit (bananas) and or yogurt, coffee and tea. The business center and gym downstairs were adequate.
david
david, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Just Okay
It was just okay. I've stayed here two times. I stay in hotels frequently. It is relatively quiet (except for the vacuuming outside my room at 10 pm). The beds are not comfortable, the pillows have an old smell, and the air conditioning didn't work.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
It was amazing, so clean
Alice
Alice, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
13 November 2024
terrible room conditions
cofee machine didnt work. There was no iron in place. Internet work with failures and it was " insecure". Cable TV worked intermiten with low cable signal. the doors was not closing properly and got jammed. the AC system was quite noise
Alfonso
Alfonso, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Comfortable clean and a nic choice of breakfast pastries….
Debra
Debra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
gregory
gregory, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 November 2024
Room had a strange smell, bathroom shower had visible mold
Deena
Deena, 2-night family trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
david
david, 3-night trip
Verified Hotels.com guest review
2/10 Poor
31 October 2024
Lori
Lori, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 October 2024
Nivaldo
Nivaldo, 1-night trip
Verified Hotels.com guest review
2/10 Poor
25 October 2024
Worst bed of all time!
Was pushed aside by the front desk clerk because my room wasn’t ready. Went to work out and the fitness room was horrendous! Barely stocked and the size of a walk in closet. Finally when it was she rambled through the points of the hotel informing me that the bar and restaurant were closed for renovations. Made it to my room, there was no view the thermometer was broken in the room and the sheets looked dirty and there was no fitted sheet on the bed. The bed itself was one of the worst I’ve ever slept on. I’ve gotten better nights sleep at a motel 8! For over $400 a night I expected much better accommodations. Very disappointed in the experience will not recommend this hotel to anyone.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Super
Very convenient location great area friendly staff
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
Good location
Good location
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
24 October 2024
A Quick check was the best part
The room size was fine but the bed was too hard, they had plastic over the mattress and a thin sheet over that. The plastic was gross the pillow cases were too small for the pillows. The view out the window was of the fire esacape of the bldg across from us. Only 4 hangers in the small wardrobe. The bathroom had a blow dryer and soap and shampoo and conditioner. The tile in the shower was falling out and the grout needed a deeper clean. The room was sound proof and it did have great blackout drapes. The breakfast included was a selection of good bakery and starbucks coffee and offered juice, yogurt and bananas. That was about it. I would not stay here again.
Janien
Janien, 4-night trip
Verified Hotels.com guest review
4/10 Fair
20 October 2024
Julie
Julie, 5-night trip
Verified Hotels.com guest review
2/10 Poor
15 October 2024
Worst Experience Ever
Terrible rooms and bed. Checked out immediately. Still have not received the refund. Hotel is not answering the calls from Hotel Tonight about the refund.