Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
What's nearby
University of San Francisco Quito Campus - 25 min drive - 19.0 km
General Rumiñahui Coliseum - 32 min drive - 25.5 km
Atahualpa Olympic Stadium - 32 min drive - 28.4 km
Parque La Carolina - 32 min drive - 28.8 km
Quicentro Shopping - 33 min drive - 30.5 km
Getting around
Quito (UIO-Mariscal Sucre Intl.) - 50 min drive
El Ejido Station - 33 min drive
La Alameda Station - 34 min drive
San Francisco Station - 35 min drive
Airport pickup service
Restaurants
Amazonia Café - 27 min drive
TGI Fridays - 27 min drive
Juan Valdez Café - 27 min drive
CasaRES Steak House - 27 min drive
Guacamole Grill - 27 min drive
About this property
La Palma Polo Hotel
Bring the kids when you stay at La Palma Polo Hotel in Puembo and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include 2 outdoor pools, a poolside bar and a children's pool. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site motorhome/coach/lorry parking
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
3 bars/lounges
Restaurant
Poolside bar
Coffee shop
Barbecue grills
Room service (late night)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
Pilates classes
Horse riding/hire
Horse riding nearby
Working away
Meeting room
Conference centre (301 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 2016
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
2 outdoor pools
Full-service spa
2 outdoor tennis courts
Accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
No lift (single-level property)
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dryer
Sleep well
Pillow menu
Down duvet
Soundproofed rooms
Premium bedding
Pillow-top mattress
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Patio
Individually furnished and decorated
Separate dining area
Heated floors
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Kitchenette
Free bottled water
Dining table
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
LUM has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open selected days.
Dining
On-site venue – This diner specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle. Maximum occupancy 4
Children & extra beds
Cots/infant beds are available for USD 30.0 per night
Rollaway beds are available for USD 30.0 per night
Airport shuttle service for children up to age 10 costs USD 20
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo
Frequently asked questions
Does La Palma Polo Hotel offer free cancellation for a full refund?
Yes, La Palma Polo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Palma Polo Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at La Palma Polo Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at La Palma Polo Hotel?
Yes, there's free self and valet parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by La Palma Polo Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 20 per vehicle.
What are the check-in and check-out times at La Palma Polo Hotel?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at La Palma Polo Hotel and nearby?
Have fun with on-site activities such as horse riding, and improve your game on the tennis courts. Additional recreation on-site includes Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. La Palma Polo Hotel also has 3 bars and spa services, as well as a picnic area and a garden.
Are there restaurants at or near La Palma Polo Hotel?
Yes, there's an on-site restaurant that offers international cuisine.
Does La Palma Polo Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a coffee maker.
Does La Palma Polo Hotel have any outdoor private spaces?
Yes, every room features a patio.
La Palma Polo Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.8/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Rick
Rick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Pure heaven!
One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Exceptional hotel
It's amazing resort, very helpful staff, clean and organized.
Ashraf
Ashraf, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
Omg - stunning!
Most amazing discovery - true resort! I will be back!
Melanie
Melanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 April 2024
Amazing
Stewart
Stewart, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 February 2024
Beautiful hotel
Nancy
Nancy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Phenomenal Edenic Gem!!
Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2024
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Kirsty
Kirsty, 1-night romance trip
Verified Expedia guest review
4/10 Fair
3 January 2024
Terrible experience
Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street.
When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains.
The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Lucia
Lucia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2023
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Paramjit
Paramjit, 2-night trip
Verified Expedia guest review
8/10 Very good
3 November 2023
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent.
The place is really beautiful, quiet and cozy.
Paula
Paula, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
25 October 2023
Monica
Monica, 1-night trip
Verified Expedia guest review
2/10 Poor
19 October 2023
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Roberto
Roberto, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
15 October 2023
Beautiful place !
jonathan
jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2023
Beautiful grounds, relaxed atmosphere
Gert
Gert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2023
Juan
Juan, 1-night trip
Verified Expedia guest review
8/10 Very good
29 May 2023
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2023
Everything was amazing. Staff extra friendly and incredibly helpful. Its a treck to get your bags to the room, but the folks met us to take our bags for us. The rooms were immaculate and incredibly comfortable and the views were AMAZING! Will definitely stay again! Thank you all so much!
Patricia
Patricia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 May 2023
Watching and speaking with owners and trainers of dressage horses was an unexpected bonus !
ROY
ROY, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 May 2023
.
Andres
Andres, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 May 2023
Wendy
Wendy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2023
Every room and suite at La Palma was absolutely stunning. It was true luxury. The restaurant on-site was fantastic. We also really appreciated that they offered shuttles to and from the airport. No complaints, next time we are in Quito we will definitely stay here again.
Kelsey
Kelsey, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 March 2023
Caldwell
Caldwell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 March 2023
the hot water doesn't works good.
DIANA
DIANA, 1-night trip
Verified CheapTickets guest review
10/10 Exceptional
20 March 2023
We read all of the reviews and were still wowed by this hotel -- what a gorgeous room, view, grounds, meal, and service. Thank you!